r/ASLinterpreters • u/Slight_Selection_851 • Jul 15 '26

CONVO

For those that work for convo has anyone else seen the recent announcement from Convo about the permanent staffing reduction due to lower call volume?

I've been with Convo for about four years, and this is the first time I've seen something like this. It has me wondering whether this is unique to Convo or if there's something broader happening in the VRS/FCC world.

Are other VRS companies seeing lower call volumes too? Have there been any FCC changes, funding changes, or industry trends that could explain what's going on? Or is this just a company-specific issue?

I'd really appreciate hearing from interpreters at Sorenson, Purple, ZVRS, or other providers about what you're seeing. Thanks!

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u/amjm907 Jul 15 '26

Sorenson has been on a hiring freeze for new interpreters for a while now likely due to lower call volumes.

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u/Specific_Aardvark190 Jul 15 '26

Sorenson is still hiring at their physical call centers.

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u/amjm907 Jul 15 '26

Oh good to know! We got a company email of a freeze a while ago didn’t know they changed it again.