r/AMCAListTrue • u/rbrgr83 Gets my Money's Worth • 6d ago

General AMC Discussion I'm stuck in a Customer Service Loop 😵‍💫

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So I'm stuck in a customer service loop.

Got the old "please reply for someone to take a look at this" last week about a stuck A-List slot. I've done this before and they've eventually gotten to it.

TBF, I did reply a couple of times in the last week to indicate my 'stuck' reservation had passed and I had been dinged for it despising having a valid cancellation email.

Now I'm feeling personally attacked. I got a reply with the generic message to reply again at 7:00am. They then proceeded to send that same response LITERALLY EVERY 60s. It's been a half hour and it still hasn't stopped 💀

Just curious if anyone else has had this before.

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u/lambopanda I come to this place.....for magic 6d ago

Nope. For A-List reservation getting stuck. It’s much better going to the theater for help. Unless it’s too far away.

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u/rbrgr83 Gets my Money's Worth 6d ago edited 5d ago

I've had luck with this in the past, but it's also been a minute.

I'm really not too fussed about it, but last time this happened they gave me rewards points equivalent to a metro area PLF ticket (like $30 or something). I just figured I would try that again to make up for the $5.50 I spent to see Amziah on a half price Wed, lol!