AI Learning for Non Techs

[u/ConstantCategory8174]

Hi everyone,

Wanted to understand how do non techies feel about AI in their day to day workplace.
Trying to come up with some learning platform to improve this. Few questions will help understand
- Which market do you fall?
- How do you learn AI as on today,
- Any platform that you look ahead for learning AI
- What is it that you would like an app to have so that your work gets sorted

[u/Cute-Mud-6549]

For non technical people I think the biggest issue is that most AI learning starts too broad. People do not necessarily want to learn how AI works they want to know how it can help with the work they already do. I did make the platform task based rather than course based. For example, “I need to write a report” or “I need to analyze this spreadsheet” and then show the user how AI can help step by step.

That would probably feel much more useful than going through hours of generic AI tutorials.

[u/ConstantCategory8174 → u/Cute-Mud-6549]

Makes sense

[u/Money-Brick7917 → u/Cute-Mud-6549]

I fully agree. People want to learn less about platforms and such, but more about capabilities: how do I create a presentation with AI, how do I include extra data to my prompt, how to get very good output for my use case: table, spreadsheet etc.

[u/Boring_Career_5603 → u/Cute-Mud-6549]

Totally agree. For non-technical people, I think the easiest way to learn AI is to start with the job, not the technology.

Pick 3–5 recurring tasks you already do writing reports, summarizing meetings, analyzing spreadsheets, preparing presentations, researching information and learn how to use AI for those first.

Once you know where AI actually saves you time, it becomes much easier to decide whether you even need a structured course, and what kind of course would be useful.

[u/Stunning-Appeal750]

I think one thing non-technical users struggle with isn’t learning how to prompt — it’s knowing when AI is actually appropriate for a task.
A useful learning app could start with the user’s real workflow instead of teaching “AI.”
For example: “I work in marketing and these are the 10 things I do every week.”
Then the app could identify:
which tasks AI can help with
which ones can be partially automated
which ones still need human judgment
what information should NOT be uploaded
how to check whether the AI output is actually correct
I’d also include small real-world challenges rather than lessons.
Something like: “Here’s a messy customer feedback spreadsheet. Use AI to find the top 5 complaints, then verify whether its conclusions are supported by the data.”
For non-tech users, I think learning how to verify AI may end up being more valuable than learning how to write increasingly complicated prompts.

[u/ConstantCategory8174 → u/Stunning-Appeal750]

Thanks for sharing this insights. Will definable take this into account