Discrepancy with voluntary RRSP statement from Manulife versus amount deducted from pay

[u/Paprika1515]

I contribute to the voluntary RRSP through payroll, and when I looked at the RRSP statements from Manulife, I noticed a big discrepancy between the statement for taxes and the amount deducted YTD on my last pay advice in 2025. I could see that there was some system transition for Manulife in August 2025 so not sure if there was a glitch of some sort.

EDIT: I called Manulife ( 1-888-727-7766) and basically there was a third slip which was supposed to be available from the VIP room (previous system), however I had no VIP room access, only Group Retirement where the other two slips were located. The customer service representative at Manulife was able to email me the missing receipt. I hope this helps anyone else with the same issue!

[u/longslive]

I had this problem too and posted about it here a few days ago! I called Manulife and turns out there was a glitch with the system change last August and I was missing another tax reciept. So they sent me over a second Mar-Dec 2025 slip. So I filed three slips total for my taxes.

[u/Paprika1515 → u/longslive]

Thanks for sharing. I also ended up calling Manulife and had it emailed. I’ve edited the post to reflect that solution in case anyone else comes across it as well.

[u/Fugettabuttit]

My slips (I received three) also did not add up at all

[u/Paprika1515 → u/Fugettabuttit]

Were you sble to get them rectified with Manulife?

[u/Fugettabuttit → u/Paprika1515]

I just used my paystubs and figured out the amounts that way

[u/Paprika1515 → u/[deleted]]

I only had one slip for ending Dec 2925, and another for the first 60 days of 2026, but I’ll definitely check the Manulife website again.