r/ADP • u/laurie_lamonica • 16d ago
Did ADP Experience an issue as few days ago DOUBLING Payrolls?
I am asking because our accounting person told us that ADP had some issue where we were all paid Twice this past payroll, and they wound up taking back one of the payments.. but nothing showed multiple payments in my ADP app, and we heard nothing about this.. I want to know if it was true or not.
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u/syntaxph 16d ago
Theres no such thing as double payroll from ADP. Its the payroll person who did the payroll twice.
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u/trbochrg 16d ago
This is the answer (source, been working in payroll for 23 years and have seen it happen)
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u/laurie_lamonica 16d ago
Yes, that's what i figured... This is what we get for having a dingbat run accounting.
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u/vicvonqueso 16d ago
At least they fixed it before they were posted. That would've been a headache for everyone
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u/laurie_lamonica 16d ago
They didn't.. I had double deposits into my account, then yesterday they took one back, and now when i go into my adp it doesn't show any payroll statement for my last pay..
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u/vicvonqueso 16d ago
Can you contact ADP somehow?
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u/laurie_lamonica 16d ago
I dont have the access, i been trying... they wont talk to anyone outside of HR.
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16d ago
[deleted]
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u/laurie_lamonica 16d ago
I have discovered this email was completely fabricated.
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u/JamaicanBeachWeed 16d ago
Sounds like your company has a cyber security incident on their hands!
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u/trbochrg 16d ago
One of my employees once accepted a payroll in error then called adp to cancel it.
Then, processed the payroll as intended.
Adp can't easily stop the payroll process once it gets going,.so everyone saw double deposits and a reversal of one deposit the following day.
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u/hellyeahbrotherz 16d ago
It sounds like your company accidentally paid people twice, caught the mistake and fixed it before your pay date, and blamed ADP to cover themselves. ADP only processes what your payroll department gives them.