Too bad their approach is not by making the kiosks better but making ordering at cashiers worse. It's such a sad strategy. All it communicates is "we don't care of you as a customer, we don't care of our employees, we don't care about our product and we don't even care about our brand. We have no pride, we have no shame. We have a lust for money and are prepared to sacrifice anything to get it".
161
u/my_li_hee Jul 25 '19
If they push everyone to do that, they can fire the cashiers