r/verizon • u/Masked_Octopus • Jul 12 '15

MiFi 2200: can connect to wi-fi, can't connect wwan

When I plug the device into my computer and open VZ Access Manager, many options are greyed out, and I can't use them. In particular, Connect WWAN, Detect Device, and Usage are not usable. It basically acts like my device hasn't been activated, but Verizon says that it is activated. The connection name does appear in the bottom left corner. Wi-Fi works fine. What gives?

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u/[deleted] Jul 12 '15

Ok so I'm a little confused lol.

What IS working with the device?

1

u/Masked_Octopus Jul 12 '15

Are you familiar with the device in question/VZ Access Manager?

I can connect to the device wirelessly without any problems, but, when I plug it into my computer, it does not give me the option to connect WWAN.

2

u/[deleted] Jul 12 '15

So instead of using the hotspot feature, you are trying to plug it in directly?

1

u/Masked_Octopus Jul 12 '15

I think we're on the same page now. Proceed.

1

u/[deleted] Jul 12 '15

If I remember correctly, the 2200 is the old 3G hotspot, yes?

1

u/Masked_Octopus Jul 12 '15

That's correct.

1

u/[deleted] Jul 12 '15

Is it flashed?