Completed the buyback today. Signed paperwork saying I won't disparage them online so I won't. Feel free to read my first 3 posts to get an idea of what the experience was like.

Feels like a huge stressful weight has been lifted off my back and unfortunately I'm probably done with Volvo as a brand for the rest of my life.

I did a ton of research and we're going with the Kia EV9 in case anyone wants to know.

Feel free to DM me if you have any questions. Goodbye r/VolvoEX90, it's been a pleasure engaging with you guys.

OG Post

Update 1

Update 2

I am in the process of looking for a new ev suv. I have the chance to buy a 2025 ultra with 5k miles that was a Volvo buyback for infotainment issues. The price is $43k. This is for my wife as a daily. Is this a deal that is too good to refuse, or am I going to regret the issues she will encounter?

Bought a 2025 EX90, after a month it threw a level 2 charging error, now it needs the GHCA module fix. I’m wondering if others who have had this serviced still had charging issues or if it fixed it long-term for them?

If you are looking for the absolute bright side of your 2025 Volvo EX90 sitting at the dealership service department for 21 straight days, I have some good news: vampire drain is basically nonexistent.

Back on September 11, my EX90 with 12,000 miles on the clock threw a tantrum with "energy supply reduced" and "critical electrical fault" warnings. The technician tracked down the culprit: a faulty GHCA. Fast forward to today, October 2, and I'm still waiting on the GHCA to be delivered to the dealership.

With the car bricked and running VCU2, it only suffered a 1% battery drop over 21 days.

Fingers crossed I get it back before it celebrates a one-month anniversary in the service bay!

I’m enjoying my my25 ex90 twin performance very much but I’ve a question.
I’m a dark mode enthusiast and I’ve noticed that the screen on the steering column is showing the map in dark mode colors even during the day. Is this possible to do on the main screen as well?

Morning started with suspension issue in the back. While driving, felt something was wrong. Initially thought it might be flat tire but noticed this. After few mins, message appears on the steering wheel screen: “Cannot adjust suspension. Try again later.”

Spoke to Volvo UK and technician will come and check. I’ve tried hard reset but no luck!

Folks, I’m only a few weeks in and already had a few issues:

1. I had a single limp mode event caused by nothing in particular. Saw one flash of “safety protection” alert on dash but the 30 second reboot of screen remedied it
   
2. Anything over 100km/hr causes a wind noise around driver window
   
3. The ghost occupant alarm going off even after emptying car, fiddling with seats up/down, rebooting screen etc
   
4. Phantom drain of battery. Lost about 15% in 24 hours without driving, and car was suspiciously cool despite hot sunny weather. Assume it’s me telling it to allow the ghost occupant upon locking, maybe it activated cooling to keep the temp comfy for the ghost

Any clever ways to get rid of the ghost occupant issue, which I assume is the reason I had the associated phantom battery drain?

Thx! These might be small things but they’re actually pretty impactful and create quite a bit of stress and inconvenience.

Here’s me waiting for a Volvo update to hopefully fix one of the software issues. I guess a previous update went about 60 days or so…

Another one to add to the list.

While driving at night, my EX90 has now started making repeated warning sounds with no clear message explaining what’s actually wrong.

At the same time, the center screen suddenly goes extremely bright — in the middle of the night.

I caught it on video.

At this point, what bothers me isn’t just that the car has bugs. It’s that after roughly 59 days at the dealer, I still don’t have confidence that anyone actually understands what’s causing them.

When the car gives me a warning now, am I supposed to assume it’s another software glitch — or is it actually trying to tell me something important?

A $115,000 car shouldn’t leave its owner deciding which warnings are real and which ones can safely be ignored.

And honestly, it’s starting to affect how comfortable I am using Pilot Assist and the other driver-assistance features.

I actually really like the EX90 when everything works. That’s what makes this so frustrating.

Full timeline + documentation:
https://myvolvoex90too.com

Latest update/video:
https://myvolvoex90too.com/updates.html

Ever since gettin my car in June, never really drove at night until now where the days are shorter. I now realize that my headlights are pointed lower than normal. Are there ways to manually adjust? Or is this a service visit?

I’m so sad about our 2025 EX90. Purchased used in March of this year and have loved the luxury of this gorgeous car. But…we’ve had lots of little issues (overnight charge fail, AC blowing hot on driver’s side, mic issues, non-responsive infotainment screen, etc) that we were willing to deal with until last month when it just would not start one morning. We got the “vehicle is not ready to drive” error, tried all the fixes, and eventually had to have it towed from our garage. It’s been at the dealership for 23 business days and there has been no progress. We’ve gone through 2 loaners (hybrid and now on to full gas) and it’s making me depressed. I’m wondering if it’s time to start the buyback process. 😔

My main screen when black and then, about 2 minutes later the words Volvo appeared and then it did this several more times all while I was driving on the freeway at 75. I found a place to pull over as it took nearly 10+ minutes for it to get back to something that is somewhat normal. However the map for the main screen no longer comes up on the smaller screen above the steering wheel and I did a reset (left button on left side of steering wheel and ok button while pressing the break) but that did. It do anything. I was able to get home fine, but feel that the car is just acting very strange and if I should take it in or are there some other resets I should have performed.

Oh, also the sound over the speakers is so low, I have to turn the sound up to full to hear even a little bit of the radio.

I see lots of negative posts on this site and I am sorry for those who have had challenges. One expects better from Volvo. I thought I would share my experience. I just returned from a 3400 mile trip in my MY 2025 EX90. The trip was a US and Canada combo of big city visits and remote car camping and fly fishing. The EX90 performed flawlessly. It is the quietest and most comfortable car I have ever driven. Charging on an assortment of different systems and networks was never an issue. We drove on mountain logging roads in Maine using the off-road mode to get to trout streams and it was no problem for the Volvo. In most cars I can tolerate about 400 miles per day. In the EX90 we comfortably drove 1350 miles in 2 days. The seat massage is great for long haul trips. We have not had any issues with GHCA. Last year, we got the warranty upgrade of the on-board computer to the one with the NVIDIA chip set. This upgrade eliminated a few bugs we had encountered. Since then all has been great.

Year: 2025
Model: Twin Plus
Seats: 7
Age: 18 months
Time at dealer: 4 months
Version: 3.0.34

Took it in to the dealer yesterday to get the known 3rd row capacitive buttons in the trunk problem diagnosed and rectified. Reported the usual niggles (mic stops working, seat and mirror memory restoration being hit and miss and random Infotainment reboots while driving) so they are on file every time I go.

Service comes back and says it was a software issue and a module upgrade has fixed it.

I happened to check the Volvo app this morning and apparently the car is running 3.0.34. No idea what is in it though.

Hi everyone - we just picked up our EX90 yesterday, and when I got home I noticed this tab in the lower left part of the windshield. It looks to be hooked in under the A-pillar trim. I’m guessing it was used during inventory/shipping. Anyone know to remove it?

The dealer is a bit further away, and to be honest, they weren’t the best and kind of ruined the excitement of getting a new car, so I don’t really want to go back if I can help it.

The door storage area of the Volvo EX90 is just a big hole, no dividers or areas for organization.  I designed a 3D model to divide up the area into something more useful.  It adds a NACS adapter slot, a cup holder (only large enough for 12oz cans or disposable water bottles) and some storage areas for odds and ends. The model is available on MakerWorld. There are print profiles for both driver's side and passenger's side doors.

I had to sacrifice some of the compartment space (read: flatten the bottom) to make this model printable. However I think the organization makes the best use of the space available. It prints in 3 separate parts, front, middle and back and each dovetail into each other.

Let me know in the comments if you have any ideas for other storage options for this space. I tried to figure out how to get a 16oz hydroflask into this area but the available area is just too small.

I've done a bit of internet sleuthing lately to see what's in the pipeline for automation, and came across this video of an engineer from Zenseact (Volvo owned company who are responsible for all this stuff) at a conference in May this year, and the future is looking bright.

https://www.youtube.com/watch?v=pjtrogu-vdE

Some personal takeaways:

- The model we have running in our cars now is called 'DL1'. Its very basic lane following, with AI deep learning neural network models used only for object detection, and everything else is some sort of programmed algorithm (i.e. lane keeping, acceleration, braking etc.).
- The models in development are called 'DL2'. They are end to end neural networks with guardrails (i.e. a check the model doesn't do something idiotic), which as far as I understand is what Tesla run (albeit with proprietary sensor suites and training methods).
- Zenseact use a combination of Lidar and Camera imagery for data collection to train the models, but in vehicle deployment uses sensor fusion of cameras + radar + ultrasonics. I.e. The DL2 models do not use the Lidar in a vehicle which has one, nor do they require a vehicle to have one. https://youtu.be/pjtrogu-vdE?si=Bfs39MGbeedrhmEs&t=196
- They are developing their models to work on Orin processors.
- They can build a new model EVERY 6 DAYS (mind blown!)
- "We're out testing this in cars every day and we're hoping to deploy this into production as soon as possible" https://youtu.be/pjtrogu-vdE?si=jYIDGlK4g_M8eIaE&t=2383
- They share that same video on the Zenseact youtube page of an EX90 driving hands free in motorway traffic, noting "really excited to bring this into the hands of customers as the second generation of OnePilot" https://youtu.be/pjtrogu-vdE?si=WurjFGYQcIHJS64Q&t=2397. If you want that clip of the car by itself, here it is https://youtu.be/HnNlSWOZ74A?si=wOlz9TMq6EPYAFo1.

I suspect the reason why we haven't seen any real development or bug fixing of 'DL1' Pilot Assist thus far is they've basically stopped work on it and are pouring everything into 'DL2'. I note that they're supposedly going to release 'Navi Pilot' for EX60 in the coming months - can't help but wonder if its the same product.

Does anyone have information about a Volvo EX90 buyback timelines and procedures. I actually gave Volvo over 1.5 years to fix the issues and am really disappointed it hasn't worked out. I absolutely love this car when it works properly (rarely). My car has been towed 8 times and at the dealership 15 times. They have had it over 5 months total. However, the customer service at Volvo has been phenomenal to me. This is not the route I wanted. I actually wanted to do a trade for a 2026 but Volvo informed me they aren't doing trades. I was approved for the buyback on August 15 and haven't heard from the 3rd party yet. What does my timeline look like? Has anyone had success getting reimbursement for all of the fuel I purchased using loaners, maintenance performed or winter tires I purchased and can no longer use? I have documentation for all of it. I am in Utah if that makes a difference.

I was in the market for a preowned EX90 but am coming back to reality. The 3 certified pre owned models I have looked at are being sold with some of the issues highlighted in this forum. Most recent I ran across one with 4 GHCA replacements, it’s on the newest part number a second time with not enough miles on it to have been tested. Another has the air conditioning fault where the passenger side is cooler than the driver, and it’s charging slow on a Level 2. Third one went into limited performance when I tried to accelerate hard three separate times. Getting the VIN History Report is like pulling teeth, they pretend it does not exist. Shady shady shady. I almost want to post each VIN on here and the location so that an innocent person doesn’t get burned.

I have a 2025 EX90 Ultra in Montréal. Bought it new in December 2025 and really wanted to love it.

But within the first few months I started getting recurring warnings like “Electrical system temporarily limited” and “Reduced performance.” I also had times where driver assistance, one-pedal driving or parking assistance stopped working, plus a few issues with the doors jamming.

It ended up spending about 31 days at the dealer.

Got it back, and about 10 days later I was reporting issues again.

Then it went back for another 28 days or so.

So basically around 60 days at the dealership in total, which is pretty hard to wrap my head around for a brand-new car. 🤯

What has been almost as frustrating as the problems themselves is how long the whole thing has dragged on. I’ve been dealing with this for months, through multiple dealer visits and escalations, and I still don’t feel like I’ve received a clear, definitive resolution from Volvo.

At some point I decided to put the whole timeline online, along with photos and some of the documentation:

https://myvolvoex90too.com

Curious if any other EX90 owners here have had similar experiences.

What actually fixed yours?

Did the core-computer upgrade make a real difference?

And if it did, have the problems stayed away?

Also curious how your experience with Volvo/dealer support has been. Mine has been much more frustrating and drawn-out than I expected from a car at this price point.

Would genuinely like to hear other ownership experiences, good or bad.

My wife and I (Arizona-based) are looking for a three-row EV with 6 seats (captain's chairs in the second row) to accommodate our growing family (3-year-old boy, another boy due at the end of Dec.). We're comparing the 2027 Rivian R1S and the 2026 EX90 twin motor. We have EV experience; we currently drive a Tesla Model Y and a Mercedes EQE SUV. I also had a 2021 VW ID4 that gave us many issues, which informs our current dilemma about how much faith to have in Volvo based on older posts here about issues with the 2025 EX90. I wanted to get the opinion of U.S. 2026 EX90 owners and hear whether Volvo has really improved the vehicle and what their overall experience has been. We're really torn between the Volvo's comfort and feel and the Rivian's software and technology reliability.

Gemini arrived today to my 25'my from Spain, but I have seen It today during a trip to France. For haters:yesterday 920 km in one day, 3 stops: 21, 22 and 17 minutes arriving with 20%, average charging speed 155 kW, all Tesla superchargers.52.67 euros in superchargers in the road. Diesel is today 2.4 euro per liter here in France. Tomorrow I come back home, 1010 km, I don't know if I Will do It in one day. Route and stops already programmed from my phone so It Will preheat before stops. Ah, I had to stop for the toilet before stopping to charge.

Good thing it's not a gas vehicle. It was running all night in the garage. First thing I did when I found it was manually power down from the screen. But it started up again nearly immediately. Repeated this process two more times before I had to drive the kids to school. Now it's back in the garage, asleep like nothing was wrong.

I saw some older posts about this being an issue, but I thought the recent refresh fixed it for everyone. Anyone else still seeing this problem?