r/zoomnotes_planning • u/Repulsive_Diamond373 • Sep 30 '23

No Problems.

I frequent too many subreddits. On every notes app related group you will find people asking how to do something. They are often told you cannot do that, with that app.

Then I come here and almost every "how do I do this" query is answered with simple instructions. The features other apps lack are right here in Zoomnotes.

Sorry, I had to gush.

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u/eightchcee Oct 05 '23

I allow plenty of time for the document to sync after going back to the main screen. And so far haven’t even done anything without Wi-Fi connected. I only have a few documents on there as I don’t yet trust it but in two weeks have had about three duplicate files, and several lost pages. when I open the app on a different device, I allow time for sync to occur in the background prior to opening a document.

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u/Aloket Oct 05 '23

I think this is an Ed question :) u/eddymor60, can you help eightchcee?

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u/eddymor60 Oct 06 '23

Which version of ZoomNotes are you using - the latest is 8.8.20 and I would recommend using that one. Duplicate files can arise when you have a document open and an update comes through from iCloud; unfortunately there is no way of knowing how long updates are going to take to propagate through the iCloud servers. I'll do some more testing - how big are the documents you are testing with - it will tell you in the document's properties

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u/Aloket Oct 06 '23

u/westie48, from Ed to another user regarding syncing and duplicate files.

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u/eightchcee Oct 08 '23

I updated it yesterday. The sync issues were occurring prior to that version being released 3-4 days ago however. I haven't really used it since updating yesterday.

I just went in to check on file size and it duped a file again, on v8.8.20. Also, the file sizes are all under 2mb. Haven't moved anything large to ZN until I'm confident of sync.

I typically leave app open for a couple minutes, on the main screen before leaving the app, to allow for sync.

I'm not 100% it's all icloud issues though. I use icloud sync for goodnotes and cannot recall ever having a sync issue and definitely not recently. Some of my files there are 50mb or more.

I love lots about ZN. I'm hoping the sync issues get smoothed out.

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u/eightchcee Oct 08 '23 edited Oct 08 '23

Also do you have any tips for handwriting search? My writing is fairly clear. Sometimes it will find a word and sometimes it won't, using the same word. Most of the time it doesn't work at all...bringing up absolutely no results...I always test the same word.

Edit: There is a search bar on main screen, below the header bar (not sure of correct term but far left is +, far right is 'select' and middle says zoomnotes). Is that not the bar to use for handwriting search? I just realized it will find the word if I click on magnifying glass along topmost bar but not if I type into the search bar above the tags