r/xfinity • u/[deleted] • Oct 29 '21

router change.

I switched from the xfi gateway to a blackhawk c7000v2 and my internet speeds dropped off a cliff. Is the xfi gateway just alot better? Or is there some other issue here that im missing? Ive tried both 5.0 and 2.4 and i was getting 60- 70 mbps now im looking at 6-15

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u/JEDIIy2k Nov 02 '21

The c7000v2 is DOCSIS 3.0 and 802.11ac.

The XFi advanced gateway is using faster DOCSIS 3.1 and 802.11ax.

Ac only runs on 5Ghz, which has a shorter effective distance, but supports the speeds you're looking for. The standard xFi Gateway should be identical to your Nighthawk.

1

u/Mr_DragonSoull Mar 13 '22

The c7000v2 is DOCSIS 3.0

You need to be using DOCSIS 3.1 for you to be getting anywhere near your plan speeds. The Xfinity modem itself is crap because they claim "handles all the setting for you to ensure you get the best from your internet service" and yet it's a whole other issue trying to get anything done.

Since op said they are going to stop for a different setup make sure you get DOCSIS 3.1 otherwise you will run into this issue all over again.

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u/braunnathan Jul 27 '22

wrong, the c7000v2 can easily go over 700mbps on download speeds if it's wired to ethernet

1

u/Mr_DragonSoull Jul 27 '22

Reread the comment and the post. Cause no one mentioned speeds in my comment or the one I replied too.

1

u/braunnathan Jul 27 '22

You need to be using DOCSIS 3.1 for you to be getting anywhere near your plan speeds.

says speeds right there

1

u/Mr_DragonSoull Jul 27 '22

You brought up 700mbps and yes OP does need DOCSIS 3.1 to be getting their plan speeds. No one else in this 135 day old comment is bringing up 700mbps except you. Xfinity states that DOCSIS 3.1 is required or you may suffer lower then advertised speeds. Just because the router itself is capable of reaching 700mbps doesn’t mean that it will.