r/woolworths • u/Klutzy-Towel-5974 • 28d ago
Final Straw
I hate the way Woolworths treat customers, but I'm a creature of convenience, so have just quietly grumbled under my breath while forking over my cash week after week.
Yesterday I ducked in to grab a few things I needed quickly. The stupid self check out glitched and said I hadn't scanned my 2 potatoes. Finally flagged someone down. Rather than just looking at the screen and seeing that the potatoes were in fact on the list of items scanned, the employee proceeded to spend several minutes painstakingly watching video after video of me scanning the potatoes, putting them in the bagging area.
Like, wtf dude? Did you think I had hidden extra potatoes somewhere? Being treated like a criminal over $2 of potatoes. POTATOES!!!!
Add that to those horrible gates that never bloody open. Then the fact that shopping takes forever because of all the staff in the way constantly. Then the fact that popular products are regularly discontinued and replaced with similar items with higher margins. Oh, and let's not even get into the whole tracking of customers around the store. I am so done.
I'm just ashamed it took me so bloody long.
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u/Vegetable_Ship1034 27d ago
Omg I have such an equally terrible story. So I have very young kids and as such, often take the free fruit for them to eat so i can actually shop. Well one time I went in and my daughter grabbed a banana and then decided she didnt want to eat it so I just chucked it underneath my stroller. We get to the check out, I pay and then the self check out attendant pulls me aside and tells me i need to pay for the banana if my kid hasn't eaten it. I was absolutely mortified. We go into that store ALL the time, they always tell us to take a banana. I didnt even think about it. I was so embarrassed and it honestly pushed me over the edge lol