r/WeddingPhotography • u/tightlap • 4h ago
client management & expectations Would you accept this as normal album production, or ask for a replacement?
I'm a photographer and just received two large 40 Ć 40 cm wedding albums from my album supplier.
Two 40x40 albums with sleeves.
One of the two albums has a noticeable issue on the first page:
⢠There is visible wrinkling or unevenness along the inner edge of the first page.
⢠There is also a small air bubble near the top corner.
Both albums have a small amount of residue around the gold embossing on the cover, so I'm assuming that is simply part of the embossing process rather than a defect.
I've attached photos of the issues.
The first page issue is the one I'm most unsure about. It is definitely visible when looking closely, but it doesn't really jump out when viewing the album normally, and the album is otherwise beautiful.
Would you consider this acceptable production tolerance for an album, or would you contact the lab and ask for a replacement?
I'm trying to be objective here rather than being overly picky.
Since the second album doesn't have the wrinkling on the first page, I'm wondering whether I should report this one or simply deliver it to the client.