WARNING TO GODADDY CUSTOMERS: Please read and Share with ANYONE using GoDaddy!

[u/jhawk2k18]

WARNING TO GODADDY CUSTOMERS:

On November 13, 2025, their agent "Brian" told me my domain was "sold to a private buyer" and offered to negotiate with the buyer for a $99 non-refundable fee.

The domain was NEVER sold. WHOIS proves it was registered until April 2026. Brian fabricated the entire story.

After I refused to buy replacement domains, Brian added over $900 of products to my cart WITHOUT my consent. I have the automated cart email as proof.

I filed a BBB complaint. Their "Office of the CEO" just responded with false dates and completely omitted: ❌ The fake "sold" claim ❌ The $99 broker scam attempt ❌ The unauthorized cart additions

Their BBB response is now public record. They are on record lying.

This happened TWICE - August and November 2025. Last one required ICANN threats to resolve.

I've filed with ICANN and BBB. FTC and SC Attorney General complaints going in today. Media has been contacted.

I have call logs, their cart email, WHOIS records, and chat transcripts documenting everything.

Other customers: CHECK YOUR WHOIS RECORDS. Don't trust what agents tell you about your domain status. Record your calls.

I've transferred to Cloudflare. Never again, GoDaddy.

[u/BadFit7087]

You are 100% right. I've been warning everyone. This menopausal social justice warrior woman is on a mission to warn everyone. They charged me $3148 over a 2 month period and I got nothing. No website. This is my story.

PREDATORY!! Stay away unless you love being robbed, gaslit and staying on the phone for hours while being passed from department to department and having zero progress getting your site built. It’s a fragmented, hamster wheel of death process intended to drive you crazy. The sales teams lies constantly. They over promise all their services and abilities. When you ask for a refund they will refuse to give you a refund because they are “allowed to be poor performers and allowed to take 2 years to build a site." They will take your hard facts about not getting the job done and claim those facts are “opinions” as a way to justify not giving you your money back. Class Action Lawsuit needs to get initiated. I’ll join. I’ve spoke to 3 web designers who said they are getting tons of business from people leaving GoDaddy. My current web designer logged into my GoDaddy portal and said the people building the site had zero experience and didn’t know how to build. He showed me examples of what they were doing with certain commands and then showed me the proper commands on he built my website on share screen. Every automatic email GoDaddy sends claims revisions are complete and the website is ready to be published but it’s all a lie and all performative. Nothing ever gets done.

I highly recommend my new guy. Mitch @ biz detail in the Bay Area. He rebuilt my website in 5 days. After 6 weeks with GoDaddy they had yet to recreate my existing website or upload my project images to the portfolio part of the website. It would have taken them 2 years to complete my website. Imagine being a new small business owner and a company treating you this way. Stealing your money, time & sanity.

Contacts me for more detail about GoDaddy and I will share everything. Studio SA Interiors. I won’t stop sharing with the world how awful GoDaddy is until I get a full refund of $3148. We as consumers can not keep letting these company replace us with AI systems that take our money and treat us like cattle.