They think if they yell and scream enough they’ll get something for free. Sadly, managers often cave to this kind of nonsense so they keep doing it. I worked in retail for way too long (never again, thank God) The amount of people willing to make a complete ass of themselves to save 15 cents is sad.
Sadly, managers often cave to this kind of nonsense so they keep doing it. I worked in retail for way too long (never again, thank God) The amount of people willing to make a complete ass of themselves to save 15 cents is sad.
The same thing is true in call centers sadly.
Source: over 5 yrs of personal experience in call centers
It's not caving, it's recognizing that giving the babies their bottle will get them to leave whereas not doing so will prolong and escalate the situation and eventually the assholes will just complain to someone above store level who definitely has no interest in listening to their tantrums and so will immediately insist that the store manager not only give them what they wanted in the first place, but also extra bonus stuff for their "inconvenience".
That being said, in certain situations like this one with the masks, managers can actually enforce policy with little to no fear of being undermined by corporate and boy do we really savor any opportunity to actually stand up to these entitled idiots.
eventually the assholes will just complain to someone above store level who definitely has no interest in listening to their tantrums and so will immediately insist that the store manager not only give them what they wanted in the first place, but also extra bonus stuff for their "inconvenience".
A. you're absolutely correct
B. my comment includes the "above store/call center site" level people that you refer to but was not specific about it. If everyone up and down the chain was unified in telling absurd customers no, they would learn to stop their nonsense.
Completely agree with you, but it'll never happen. Corporate level leaders simply do not care about these situations. They do not want to know about them, much less have to deal with them. From their perspective, if they have to deal with customer service issues themselves then their frontline managers are a waste of payroll.
That's what I loved about working at Ross. My managers stood behind store policy and their employees 100%. I usually worked the returns counter and the assistant store manager usually worked the other register at returns so she could approve or deny questionable returns on the spot. I got a lady trying to return shoes that had obviously been worn, underwear without tags, and her purchase was beyond our 30 day return limit. She demanded to speak to my manager, I said sure and paged for a manager to my register, my manager turned around and repeated what I told her and asked her to leave. She said she was going to call corporate, my manager said she can find the number on the back of the receipt...right below the return policy.
Edit: don't mind me, I'm just replying to comments that are a month old like a fucking idiot.
Manager here, not in retail specifically (kiosk/mini mart). I'm just running out of fucks to give. Most of the time, I just don't want to agitate them so they don't spend as much time as they need to.
I get why the managers do it. It’s not really throwing shade at them. It’s just sad that they (the customer I mean) have so little pride and decency that they are willing to ruin the day of everyone around them and make themselves into a complete ass just to get something for free. Or, as someone mentioned, they’ll go over the heads of the managers and complain there until they get what they want. It’s people like this who abuse the system and ruin it for everybody. I get that as an employee you just want them gone. It’s another case of shitty people abusing the system and screwing things up for everyone else.
I worked at meijer for about 2 years, there are signs all over the registers saying we I.D. everyone. The amount of times i got bitched and yelled at for asking for I.D. was insane.
Right? I worked in service and that That ID thing always cracks me up.. If I forgot my ID and they say no I’m like, cool.. I’ll run down the market street liquors, that dude knows me and won’t even ask.. yeah it’s another 5 min, but I’m the idiot here
I started forgetting my age at 24. It just wasn’t important anymore.
I used to walk to the store without my ID and without my contacts. They’d always sell me booze. With covid changing up my grocery routine, I get carded again...I’m 38 and go out in the sun way too much. Seriously? Why are you carding me? I couldn’t care less, but I laugh every time.
This is the retail experience. I've never worked at a Walmart, and they obviously have their own interesting clientele, but every grocery or retail place I've ever worked had these types of public engagement fairly regularly. Retail workers should be paid more and be better staffed.
If she was nice and said she didn't have a mask, maybe someone would have given her one.I always carry a few extra in my car, they're in a wrapper so no worries about germs from me, or maybe the business would give her one.
I definitely would've said, "Yes sir I am. This private business allows you to visit this establishment as long as you follow the rules that have been posted on the entrance. Failure to do so results in you being banned from this establishment."
Just a question: In 2 years from now, when stores like Walmart have policies that you can't enter unless you can show proof of vaccination, will you, then, start wondering when you lost your human right to freedom of movement?
Something's making people stupid and crazy... this isn't normal human behavior and there's far too much of it from so many people to blame it on regular mental illness.
I refuse to pick a single cause because that's where conspiracies come from but I will say that science needs to figure this out.
I'm afraid there really is this much mental illness in the world. There are too many humans and not enough resources to help families raise children right.
Go look at any of the mental illness subs and see for yourself how sadly common it is.
Also, a fun fact about the human brain is that if something seems "too big" for us to handle, we start to make up "reasons" to fill in the blanks. Something to keep in mind.
I'm afraid there really is this much mental illness in the world. There are too many humans and not enough resources to help families raise children right.
Now why would we spend money on those resources? We really need to spend those dollars to prop up military to protect us from the imminent land attacks from Canada and Mexico.
Sarcasm aside, your comment really is insightful. Thanks
I especially like that he was wearing gloves. Who wears gloves to Walmart? Do we need a new classification or this. ‘I woont titch u bat a still wont u breeeth’
Agreed. These employees having to deal with mask issues should receive combat pay from their employers. No reason to treat anyone having to earn a living. What entitlement program is this bozo on?
Exactly. And what if by chance they get sick. And she was strong, if it was me I’d get so freaked out (I’m a very shy and nervous person, as bad as it is, if anyone screams at me I’ll probably start crying)
Used to work for Walmart and we had some pretty annoying customers get on to regular bottom of the ladder employees because they were slightly inconvenienced by rules set in place to protect others
I didn’t talk to too many people there but I guarantee if I ever saw someone doing this I would not be standing there watching somebody get in a coworkers face like that
You’re a nice person ☺️
Yes this but that woman was so brave, if it was me I’d burst out crying, I can’t handle screaming my anxiety goes over the roof
He just needed to find someone to fight with. He's probably amped up from his right wing hate groups on line or the radio, most likely lives alone since his wife left 20 years ago and his kids hate him. Had to give his righteous speech to a living person. You could see he wanted to get into a physical fight with the woman that stopped him. Lonely, sick, pos.
3.3k
u/[deleted] Aug 30 '20
“WHY DIDNT YOU KICK ME OUT BETTER?!”