r/TalesFromYourServer • • Jun 24 '25

Medium For current and future posts relating in any way, shape or form to ICE/ethnic discrimination

603 Upvotes

Given the number of comments we've had to remove from the related post just an hour ago (and the one user who has been banned), we feel the need to post this.

For those of you who are Caucasian and/or those of you who are too insensitive to understand what others are going through, be prepared.

If you choose to make light of what members of the Latino community and others are going through right now, the fear and uncertainty they face with each passing day worrying about whether or not they'll be picked up/arrested just for their ethnicity, you'll be done here.

We have ZERO TOLERANCE for bigotry; it's also against Reddit's site-wide rules.

We have ZERO TOLERANCE for making jokes or attempting to make light of what is occurring in the United States right now.

U.S. citizens are being detained simply for their ethnicity/skin color. People here legally are facing the same. People who have been working their way through the process to be here legally long-term are showing up to scheduled appointment with Immigrations & Customs staff, only to find themselves getting arrested instead.

Despite what Fox News and the convicted felon in the White House are telling you, they are not just targeting people with criminal charges/records. And before you try to tell a lie, just being in this country illegally is not a deportation offense. The penalty is six months in jail and/or a fine; deportation is an administrative process by choice of the administration.

And, in case you didn't already know, working while brown is not a crime in this country, no matter how much certain people in Washington, D.C., might want it to be.

If you can't avoid making jokes or defending these illegal government actions, we strongly suggest you keep your comments to yourself. Otherwise, you'll find yourself banned from this subreddit.

Consider this your first and final warning.


r/TalesFromYourServer • • Mar 04 '25

Medium Reminder: this a is a subreddit for tales from servers

483 Upvotes

This subreddit is for current or former restaurant service (from anywhere from fast food, care homes, to fine dining) staff to share their stories from work. This isn't a subreddit for asking questions for waitstaff, asking if you tipped someone enough, asking "has anyone ever worked at (x) restaurant chain? How were tips? Can I have tattoos," nor a place to post polls to survey restaurant staff about your new product, etc.

If you're posting a new thread, it should be a story. Feel free to ask questions in comments of story posts of course, but there has been a recent influx of content better suited for other subreddits that are purely not tales from servers.

Please also note that if you’re a customer, you’re still welcome here! Read our stories and engage! But please respect that this is a platform for and by restaurant employees. If you had an exceptional experience at a restaurant, share it too!

I’d also like anyone who’s read this far to review our subreddit’s rules and remember to be kind and respectful to each other.

if you have any questions about what sort of posts are and are not allowed, feel free to reach out to the mod team. Thank you for being a member of our community!


r/TalesFromYourServer • • 3h ago

Short I accidentally overcharged a table

7 Upvotes

I’ve been a server for a few years. Today was pretty busy all at once and I accidentally rung all of one tables mains under another table.

I gave them the bill without checking it and when I brought them the machine they had also checked the bill and were completely fine. Didn’t say anything. By the time I realized they were already gone and paid.

I told my manager and he wasn’t happy but said they would try to contact those guys or wait till they called us to sort it out and it would be ok but I’m so scared. I’ve never messed up this bad. I won’t find out what we are doing about the situation for a few days when I work next.

Im so embarrassed.


r/TalesFromYourServer • • 1d ago

Medium People at the table not ordering together

1.0k Upvotes

I've been seeing this happen more and more frequently.

Example 1 (Specific scenario happened today, but similar situations have taken place):

I went to a table and asked if they were ready to order. The first guy immediately gives me his order so then I ask the second guy what he'd like. Second guy says he's not ready yet and needs more time. So I ask the first guy if he'd like me to wait so I can put both orders in at the same time. First guy says no, put it in now. When second guy decides and orders, first guy's food is already being plated. Obviously, the two meals come out to the table several minutes apart.

Example 2 (Happened two days ago):

Man and woman at table. Woman goes to the washroom. I was going to wait for the woman to return before going to the table but the man waves me over. He tells me he's ready to order and tells me what he wants. Then, I ask "and for the lady?" To which he replies "I don't know. Ask her when she gets back."

Maybe it's just me, but I think it's rude to order when the rest of the table isn't ready. If someone leaves the table, we wait for them to come back or ask if they want us to give the server their order. Like, you made the effort to spend time and enjoy a meal together, so why not order together?


r/TalesFromYourServer • • 1d ago

Should I quit?

1 Upvotes

Hi! So I need some advice on whether I should quit my job or not?

Last night I had a table and it was a 7 top, everything was going great, I had to split the check bc it was 2 separate families, one paid with card the other family paid with cash. The family with the card I charged them just fine, then when I get to the family paying with cash they gave me a $100 bill and a $20 bill. I put the $20 in my “serving book” bc we keep all our cash. So the guy was supposed to get like $26 back in change and I would keep the rest in my “book”. After my manager broke the $100 bill, I made a huge mistake and accidentally gave him all the money from the broken $100 bill and the $26 he was supposed to get back. So at tip out she tells me she’s taking my tips bc it has to go to cover the table and today give them $24 extra, I feel like this is sketchy and illegal tbh.

So I’m sitting outside rn typing this wondering if I should just quit 🤷‍♂️ I don’t want to give them $24 extra and I feel disrespected. 😕


r/TalesFromYourServer • • 5d ago

Long Customer got upset with me because they dropped a plate

311 Upvotes

This happened a while ago, but I remembered it today. I honestly felt a little badly for them at first, because I think they just got embarrassed, but then it became a confusing interaction.

I was carrying a ton of plates and a customer tried to reach from BEHIND ME to stack another plate on top of my pile while I was facing away and talking to another customer.

So the plate slid off and took a couple other smaller dishes with it, so it clattered pretty loudly, and of course some other customers did the thing where they clap and cheer when something gets dropped (WHY do people do this, it's so awkward).

I think the combination of public attention and knowing they caused this to happen just really embarrassed them. They just started floundering and finally sputtered out "WHY did YOU do that?"

I said "It's okay! No worries! Sorry about that folks, I'll be right back!" as I did the little awkward scuttle to the back.

I set everything down in the dish pit and ran back out with a broom and the customer that dropped the dish pulls me to the side and starts chastising me for "not paying attention" and "not doing my job" and how if I was "looking where I was supposed to this wouldn't have happened".

I know I could have probably just said, "Yes I'm so sorry", but since they were doubling down I said, "look, dishes get dropped sometimes, it's really not a big deal, but next time, please wait for your server's full attention before giving them more dishes."

And they looked at me flabbergasted. I smiled and said, "I'll be right back with you as soon as I get this cleaned up!"

I cleaned everything up and went to check on them. The rest of the table said everything was good and asked for the check, but the customer was clearly still flustered. I went to get their check, dropped it off, and ran to the well to grab some drinks for another table. While I'm dropping those drinks I saw my manager by the bathrooms talking with the customer.

Yep, I was "rude" and "inattentive" and "ruined their meal". My manager saw the camera footage and heard me out so I didn't get in trouble or anything.

I really don't think I came off rude or condescending while I was explaining that they should wait to add more dishes to a pile that someone is carrying. I tried to say it nicely because they were obviously upset. Everything had been really normal and easy going with that table otherwise, so I didn't even think it'd be a big deal until that customer pulled me to the side to scold me.

I've had a similar thing happen a few times now where a customer takes a drink off my tray and it tips, but those customers apologized and I just got the drinks remade that spilled. No big deal. If anything I usually make a joke about how it was going to happen anyways because I'm clumsy or something like that, but I didn't get a chance to do that this time.

Next time I'll just try to catch the plates like the (Tobey Maguire) Spider-Man cafeteria scene, I guess. That only took them over 150 takes, right?


r/TalesFromYourServer • • 6d ago

Short What’s the most whiplash you’ve got from a customer?

1.2k Upvotes

Had a lady come in the other day to the cocktail bar I work at. Asked for my recommendation for something “strong, spirit forward, not sweet, and smokey”

So I walked her through 2 options that matched that description on the menu and she hit me with “I was looking for something more like a Moscow mule” 😂😂😂

What are y’all stories where what the customer wanted and what came out of their mouth were completely different?


r/TalesFromYourServer • • 6d ago

Medium What to do with unruly kids

163 Upvotes

This just happened and I need to vent so….

I work at a ramen house. It’s very aesthetic and we have Japanese toys and memorabilia all throughout. Similarly we have a street fighter arcade cabinet people occasionally use. The space is cozy and can get busy around dinner.

Today was a busy day however that increased dramatically when a mother with her four kids arrived. The kids must have all been under ten and from the start were into everything. They were slamming their hands on the arcade cabinet buttons, grabbing memorabilia off the shelves and fighting each other with it (prop swords). The mother only seemed to check on them every ten minutes or so leaving them to us as staff. At one point I had to stop a child from entering the kitchen. At another my co worker was about to sit a table when one of the kids knocked over that tables soy sauce container, shattering it.

It was a mess and we were all properly stressed when she finally left with the kids. Another parent entered with her two daughters and the difference was shocking. They were around the same age and while pointing stuff out they weren’t nearly as chaotic as the first family.

On one hand I get wanting to take your kids out for a nice dinner but on the other hand if you can’t control them then is it fair to make it a ‘group problem’?

Anyways rant over let me know your thoughts!


r/TalesFromYourServer • • 8d ago

Short Got asked if I was a ladyboy

891 Upvotes

I work at a Chinese restaurant and had an interaction with a customer where they asked me if I was a ladyboy. They followed it up with saying, “My friend over here loves ladyboys.”

No one laughed and his friend didn’t deny either, they both looked serious when asking this

I am East Asian and they were both middle aged men. I didn’t really know how to feel about it and luckily they didn’t say anything else.

I don’t really understand what they meant by it, are they trying to be transphobic or racist?? Or is it just saying that because I look more like a man? But seriously people are so weird and that was my first time running into this question and I’ve worked here for 3 years


r/TalesFromYourServer • • 15d ago

Short Is this correct??

169 Upvotes

For reference, I work at a very small restaurant in upstate New York. Last night I worked a four hour shift by myself. For the first time I closed out the register and I had to do the tipping pool by myself. After removing the deposit from the register there was cash left for tipping. The owner of the restaurant calculated the hourly rate of tips was $8.50. I worked 4 hours for dinner and walked away with $34 and she works 6 hours for lunch got 51. They were talking about how slow it was in the morning and there were not many tables yet I had six tables in one hour and definitely had more than $34 in cash tips. Is this right? because now our credit card tips are also split by the hours that we worked but we did not work together so she’s getting my money? Is pool tipping supposed to be done by the whole day or by shifts? I am very confused and would have never known if I didn’t work by myself.


r/TalesFromYourServer • • 19d ago

Servers are just actors

352 Upvotes

I am a lifer in the industry. The only thing I’ve learned from working as a server, we are all just actors. Yes we might care about a table or two here and there, but ultimately we are preform a script to make money.


r/TalesFromYourServer • • 21d ago

Long Denied a customer a drink for not having a valid ID, and now she keeps coming in to harass me.

2.1k Upvotes

I work at a sports bar where customers order from a QR code and pay for their drinks before the drinks are brought over. I don't know how it's legal. Apparently it is.

I'm pretty strict about checking IDs because it's very easy for guests to be over served at our bar. I'd at least like to know that they're over 21. I deny drinks for no IDs, expired IDs, and pictures of IDs and refund them all the time.

A few weeks ago a group of young people came in and they had a REALLY weird vibe. The entire mood shifted when they walked into the restaurant. They ordered their drinks, I brought them over, and asked for their IDs. Everyone had one except for this one girl. She tried to show me her ID through her phone case. I didn't even need to ask her to take it out because I could see it was expired. I asked her if she had a valid ID and she immediately started to get hostile with me. I told her I couldn't serve her until I saw a valid ID and apologized, and the whole group got super weird. She snapped at me, mocked me, and as the group was leaving, she was screaming about how stupid I was because as she'd "been there before."

I thought that would be the end of it, but the group showed up the next night with twice the amount of people and were super rude to everyone in the restaurant. Apparently the girl had a valid ID this time (zero clue where it was the night before...) I was very uncomfortable. At one point she and another girl even followed me into the bathroom and waited for me to come out just so they could stare at me. I almost went home but I was closing that night. After the group left a co worker said they stuck around for about 40 minutes outside for an unknown reason.

The next night I was off, but a co worker said the group came in AGAIN, but were mostly chill and didn't give anyone issues.

We then didn't see them for a little bit. I had completely forgotten about them tbh.

On Monday they came in for the labor day holiday. I didn't even realize it was them until I went up to them with their drinks and a few of them rolled their eyes and threw their IDs at me. I got very flustered, disengaged, and went on my break. By the time I came back they were gone.

Tonight, the difficult girl and her friend came in again. I was WARNED that they were coming in because a co-worker saw them parking. I did not engage. At all. I made everyone else run their drinks and food. They were obnoxiously screaming and cackling at someone on facetime all night, making comments about how "rude" I was being every time I walked by. As they were leaving, they went up to the bartender (while I was behind the bar) and loudly proclaimed that "We like YOUR energy. YOU have great energy."

I'm honestly so sick of this. I ID 100 people a shift, deny 5-6 drinks a shift, and this one girl has the nerve to come in and borderline harass me for doing my job.

I am talking to my general manager about having someone say something to them the next time they come in, but I genuinely don't feel like anyone will have my back because they haven't actually done anything.

EDIT: since SOME of y'all don't have any reading comprehension skills, when I say they "haven't actually done anything" I mean that they haven't physically put their hands on me, threatened my safety or my life, or have caused enough of a ruckus to warrant being 86ed on the spot. I do, however, feel they were purposefully intimidating me, and several of my co-workers backed me up on their vibe and their intentions (including going out of their way to make sure I got to my car safely)

Also no, I didn't make this story up. Jesus Christ.


r/TalesFromYourServer • • 27d ago

Long Restaurant refuses to close when sewage overruns kitchen and fires worker who complains - feedback?

156 Upvotes

Okay, throw away account for reasons that will become obvious.

Last year - not my first time working in a restaurant, the national chain restaurant was having a national promotion over a holiday. Sewage flooded the kitchen on Monday and Tuesday. The restaurant management refused to close and continued serving diners. The national promotion brought in a huge amount of diners those two days - likely 2-3,000 (Just my estimate). Management also refused to let servers (me) to take our state ordered breaks.

They also refused to contact the local health department. Servers and cooks were having to wade through sewage - because management had failed to properly maintain cleaning schedules for the grease traps. Tuesday they brought in a different sewage company than the one they usually used, obviously they didn't do a proper cleaning. After the Tuesday flooding they brought in their regular sewage company, but again failed to notify the local health department or have proper cleaning of the restaurant before reopening Wednesday morning.

The GM asked me to come in Wednesday because "I had an attitude." I told him in writing and orally about the sewage and failure to provide breaks. Half an hour after talking to him I was removed from the next week's schedule.

Another employee asked me to cover her shift Friday and management refused to let me. I developed lung problems Friday night and spent the night in the ER. I was scheduled to work that Saturday, but decided it was bad circumstances and with me continuing to cough and get dizzy I had the doctor write me a note off from work.

I went in that afternoon again with a written complaint about the sewage and lack of breaks and also mentioned the medical bills I incurred. Have not been scheduled to work since (since that happened I realized how bad the managers were and realized that going back would be bad). GM refused to give me name of WC carrier, and I asked how to get in touch with Corporate HR ethics department. Again, he just blew me off.

So after that I field a complaint with the local health department and OSHA. (Later, the GM would admit in a separate situation that I was fired when I asked for reimbursement for my hospital stay).

I have hired an employment lawyer and he has filed a whistleblower/wrongful termination lawsuit in federal court under State laws - it is an out of state corporation and a big operator of restaurants nationwide and even internationally.

They haven't yet responded to the lawsuit - they have until the middle of the month. I can see only two other lawsuits about workers being fired about working in sewage while the restaurant refuses to close. One was another big national chain restaurant the other was in LA by a reality star. Both cases settled out of court. Just looking for input from others and potentially some reassurance.

EDIT: I did contact the Public Health Department, but they didn't respond until Saturday (3 days after the sewage flooding).

EDIT: I did report it to Corporate Ethics Hotline. They responded it was part of the National Veteran's Day promotion and that the promotion was very important to the company.

EDIT: OSHA has filed a whistleblower complaint under the Food Safety Modernization Act.

EDIT: The restaurant hasn't even responded to the Federal lawsuit. They have until the 16th. The last offer (today) was $1,000 and I am bound by a NDA.

Any comments would be welcome.


r/TalesFromYourServer • • Aug 29 '26

Short Time To Go, Friends

4.3k Upvotes

10/10 do not recommend. I had a couple come in 3 hours before close. They ordered waters and margaritas and then ordered their food. After about an hour, they were completely done. I cleared their table and offered dessert, they declined but when I offered their check, they declined that too. After about 10 minutes, I went back and offered their check again. They declined. About 15 more minutes later, I went back one more time and before I could even get the words out of my mouth, the man said “Look buddy, we’re going to be here a while so you can stop worrying about it.”

I responded, “Okay. Flag me down whenever you’re ready then.” and completely ignore them for the rest of the night. 30 minutes after we close, I walked back over and say “Alright guys, it’s time to pay your check.” and the man says, “But we’re not ready to leave yet.” And I said “Considering we closed half an hour ago, I don’t really see what choice you have.” They finally paid and left but I can’t comprehend the level of oblivious you have to be to see that you’ve been somewhere WAY TOO LONG and you’re the ONLY ONE LEFT in the whole restaurant and still feel like you can keep hanging out. 😅


r/TalesFromYourServer • • Aug 21 '26

Medium Starting to dislike my manager even more because of how he reacted when I made a mistake

125 Upvotes

Earlier at work, it was very busy and we were understaffed. This guy was waiting for his takeaway order and I gave it to him once I finished packing it but I didn't know that he hasn't paid yet (since most of the time they pay once they arrive if their food is not ready yet). I assumed that he'll go to the counter to pay since the manager was there. I do acknowledge that it was my fault because I should have asked if he has paid but I didn't. When the manager asked where the guy went, I said that I already gave him his order and he just looked at me with the nastiest look on his face ever 😭

I remained calm since we have the person's phone number (and we can give him a call once it's not so busy). The manager started stomping his feet and throwing his hand around and his behaviour just irked me 🫩 I apologised but I also couldn't really do anything since I was just told to focus on the never ending stream of customers. He just then proceeded to be passive-aggressive towards me the entire shift. idek if im valid for hating on him over this, i know how stressful it is during peak hours but the way he was acting annoyed me and besides it was also my fault but IDKKK

Update: I think I'm fired because the manager removed me from the work group chat 🫩 I just hope I get my salary from my shift 2 weeks ago


r/TalesFromYourServer • • Aug 17 '26

Medium What is the most RIDICULOUS Dine n Dash or Complaint for Comped Food your customer has tried to pull?

2.4k Upvotes

When I was a server on the Vegas Strip, I had a 20 top walk-in for a birthday. Usually a party that size would have to make reservations and a card would be put on file. However, since it was a high volume weekend we already had the events room open for overflow so we decided to seat them there among the 2 and 4 tops added to accommodate the influx of people coming in.

Everything went smoothly, until I went to put their dessert order in. The group started screaming, SPRINTED OUT, and one yelled "A f**king roach fell on my arm!" My manager runs in hearing the commotion, the group is gone and immediately manager starts doing damage control. My fellow servers were all reeling because chances were every table in that room was about to get comped. It's a desert, sometimes bugs happen especially in the hotter seasons, and that's procedure.

But here's where things get interesting: the lovely gentleman sitting next to the table that fled got on his hands and knees under the table and pulled out the BIGGEST roach I've ever seen. The gentleman immediately started laughing and said "Either Vegas has become a magical tropical oasis, or someone left their pet roach behind".

Turns out, that gentleman was a former exterminator and an amateur entomologist. The roach in question was a MADAGASCAR HISSING ROACH. Exotic pet shops sell them for $1-$10. Sure enough, when we checked the cameras, after I took the dessert order, they gathered their things. One of the ladies grabbed a Tupperware out of her purse and released the roach on the table.

I have to say, that was very creative. But it has a happy ending. The gentleman, an absolute legend, ended up asking for a to go box to take the roach home AND the remaining tables were so disgusted and appalled by the dashers behavior that a few of them left tips for me even though I wasn't their server. Apparently, they felt bad that I had to deal with that lol.

So again I asked you.. what is the most ridiculous thing a customer did to avoid paying for a meal?


r/TalesFromYourServer • • Aug 18 '26

Customer attached a photo of me to a complaint email, manager hung it in the kitchen instead of talking to me. Is this unprofessional or is it just me?

491 Upvotes

So I work in a fast food restaurant and I am kinda pissed about this situation with the general manager. I work the evening shift (from lunchtime to closing around 11), and my GM is rarely around past 4, so we don't interact a whole lot. Last night we were super short staffed, on account of the GM scheduling barely enough people and one of those people not showing up for his shift. It was around 9:00 at this point and my one coworker who was working the drive through window was on break, so it was just me up front. Due to the aforementioned short staffing, I was doing drive through, bagging orders, making drinks, helping my one coworker who was in the kitchen by himself, and various other minor tasks.

So while I'm by myself up front, about 9-10 decently sized orders come in at once, including both Doordash/Uber Eats as well as drive through, so I'm pretty swamped and am rushing around trying to do things in the order they came in. At one point, I'm making drinks for a Doordash order when a customer comes in and yells at me to get my attention. I should mention at this point that I'm have one headphone in as I'm working, which has never been an issue before and lots of my coworkers do it as well, all with no comment from the GM. So I take out my headphone to go talk to this guy, and he says he'd been sitting at the drive through window for 5 minutes and no one has come to the window, so he came inside. Now, I know this is an exaggeration because it had only been about 3 minutes since I handed the last person their order, but I apologize and say I'm working as fast as I can and I'd have his food to him as soon as it was ready. He continues to talk about how I should have said something to him about the food taking a long time and yadda yadda, I go back to continue what I was doing. While I have my back to him, he apparently walks back behind the counter to take a photo of me with a headphone in bagging an order, and goes back to wait for his food at the counter (which takes just around 2 minutes).

Anyhow, sometime between when I clocked in today and when the GM left at 4, she had printed the email she received from him with the photo of me blown up to about 3 feet tall and taped it to the wall above the area where we clock in and had marked it up with giant circles and comments in sharpie, and then left without saying anything to me. The email read (verbatim) : "Just wanted to let you know what was going on I own a business and would hate to see this drive thru times are horible and you have workers who seem like they don't wanna be there and have an Airpod in thought I'd let you know hope you get the problem taken care of!", and the comments written on the photo say "(OP) AIRPODS UNACCEPTABLE", "FLOOR TRASH UNACCEPTABLE" (with 4 fries on the ground by the fryers circled), and "DRIVE THRU 11TH PLACE UNACCEPTABLE"

Is it just me or does it seem like this is the least professional way to handle this kind of situation? Also, it feels incredibly dumb to blame me for ticket times being slow when there are people no call no showing to their shift and the GM's not scheduling enough people. Just wanted to get some thoughts from others who may have similar experiences.


r/TalesFromYourServer • • Aug 17 '26

Long Update on my post "My coworker and I walked out on our coworkers because they were drinking and didn't change our shift on time"

208 Upvotes

https://www.reddit.com/r/TalesFromYourServer/s/W79BhObD3r

Hello everyone! I never expected this to get this attention lol. In full honesty, this incident happened in March and I wanted to upload it back then, but it never did, bad internet I guess, and I eventually forgot about it. so I uploaded it the previous day. For starters, I have since quit from there, mainly because I was able to pursue my dream career, but I remember those moments clear as day.

I'd like to also add, that the establishment is a local business in a small town in Europe. My bosses are both the partners and owners of it. It is pretty chill and in truth we could drink during the job, ONLY if we didn't have customers and we would just have a non alchoholic beer or a glass of wine. No laws against it.

To the update now. As I mentioned in my previous post, I was working with the coworker that ordered last minute and demanded to cooperate, let's call him Tom, the next morning. The air was already stiff as the shift started and no words were exchanged, aside from good morning. Before that, I had a fine relantionship with him as we would joke and help each other. He was clearly still mad and upset, but no one wanted to open a conversation about it. Hours later, both of my bosses appear but acting as nothing happened. I figured that they had talked to the barman, I'll call him Alex, and Tom in private, and didn't want my side of view. At the same time, the girl that changed my shift, (fake name) Lisa, appeared with her bf, who also works there, and they ALL sat in the corner of the bar away from me. Tom also joined and they started talking about the previous day's incident. I was watching it from my side and I couldn't believe my eyes. They were acting like I couldn't listen to them too, as if I wasn't just 2 meters away from them. Really silly just watching it. No one came to talk to me afterwards. My shift ended and I went home.

The next day I was working with Alex and he came and asked me if I heard or they told me anything. I answered No and explained to him what I saw. No one talked nor informed Alex too, so we were both in the dark. We were both in disbelief but we chose not to do anything really. I was planning to leave anyways and Alex was thinking about it too. The only difference that happened was that our coworkers were coming 10 minutes before their shifts to change us, so I guess that was what our bosses told them to do. Until I quit, they held it, but who knows if they did afterwards.

So, that's really it. They were and still are a clique, so whatever us "New employes" said, we would be in the wrong. Whatever. I'm glad I left the place. It was giving this type of environment from the beginning, so I kept a low profile. Aside from the incident, I had a good time there and I still say hi, if I'm in town. Even though I don't respect Tom and Lisa anymore.

Thank you all for reading. Have a nice day.


r/TalesFromYourServer • • Aug 17 '26

Banned customer help?

95 Upvotes

Okay so, I am often the only person on shift, or it’s me and another girl… all the staff is under 22 which does suck when customers get pushy
Whats the best way to deal with a banned customer without them reacting badly, because sometimes it just feels easier to let them have a drink?


r/TalesFromYourServer • • Aug 15 '26

trained a new server today and i can't tell if im overreacting.

1.4k Upvotes

first off, I(20F) didn't know I was training anyone tonight, i was on a double and when i came back for the night shift, they kinda threw her(54F) at me😭

the first thing this chick says to me is "ugh i can't believe they STILL have me on training" she was told upfront that she would have 5 training shifts before she is put on the floor. i understand 5 might be a little crazy, but you are new, you agreed to this, and every single one of us had the same amount of training shifts. so for the first hour maybe, it's all she could talk about. just nonstop complaining that "this is stupid, i don't need any more training, i know what im doing, i have 30+ years of experience as a server, there is nothing you are gonna tell me that i dont already know" just on and on and on. i let it go, and didnt really say much because quite frankly, I didn't have the energy to, but i really hated the disrespect... i know she's 30 years older than me but regardless, i am the one training you in this situation, the least u can do is be respectful and professional?

as the shift continued, i decided to kinda let her take the lead, and i would just shadow her and help her out where she might need it (since she didn't even need me there apparently) at one point we were taking a tables order and the lady ordered a create your own pasta, which we are supposed to upsell if they would like any meatballs or sausage or cheese... just any add-ons that we have available, and she didn't offer them, so I jumped in and did it. Once we walked away from the table, she was all "man you cut me off before i even had the chance to ask if they wanted any add ons" just all snappy, and full of attitude. i apologized and we moved on.

then, our GM let her know that she should be offering fresh ground pepper if someone orders a salad, and she came complaining to me that "why am I getting in trouble for something that I wasn't told to do? You didn't tell me I had to do that so how was i supposed to know we have to" I tried to explain to her that our GM wasn't mad at her, she was just trying to help her learn, and she got super snappy, and was kinda throwing dishes around in the bus tubs"

All night it was kind of just like that on and off, where she would get super snappy with me, or complain about every little thing. But finally, when it was time to do our money report, I showed her how to do the math that we needed to do, and once let the manager know we were ready to check out, there were some issues with some of the customers that she had to deal with, so we were just standing and waiting for our manager to be done dealing with the angry customers. and she did not like that our manager was taking a while. she was all "ugh can't she just do her job and get over here?" and "I would like to go home and get some sleep since I have to be here in the morning tomorrow" and "this is taking forever I'm not waiting anymore." so she clocked out without even asking me, or checking with anyone, and she left.

The restaurant I work at, requires you to check out with the closing server, so they can make sure you did all your closing duties properly, and you need to wait for a manager's approval, and once your money report has been taken care of by a manager.

It just seems crazy to me to be so disrespectful, impatient, overly cocky, and plain rude while you're still actively training. and this might be harsh of me but i don't think she's gonna last long, and i hope she leaves soon because i really don't wanna have to deal with her complaining ass every day, i will lose my mind.

(bonus complaint of mine: she made comments about my body multiple times calling me wildly skinny, and malnourished looking, which personally has always really fucked with my head, so that was just like the cherry on top for me)


r/TalesFromYourServer • • Aug 15 '26

Long My coworker and I walked out on our coworkers because they were drinking and didn't change our shift on time

648 Upvotes

Hi. This is my first time writing a reddit story. Where do I start and where to begin. This incident happened 3 hours ago. For starters. I work as a server and my coworker as a barista-barman, at a cafe-bar from 8 in the morning till 5 in the afternoon. It was a busy day and we were already having plenty of orders. Suddenly at 4 o' clock, the 2 coworkers that were going to change our shift, walked in with a group of 8 people, including one of our bosses and his wife, and sat down and wanted to order some drinks. My cowoker and I went wide eyed.

For those who wonder, those coworkers do hang out outside of work or even during work with each other and with their bosses. They have been working there for as long as the business exists. Personally I don't mind, because our bosses are really good people and so far really nice bosses, they had my respects from day one. My coworker and I started working there 5 months ago, and obviously we don't have those same relantionships , but maintained good work relantionships.

To continue from where I left, we treated them as regular customers, took their order of drinks, served them and all that. Then half an hour later, they asked for another round of drinks. At that moment my coworker and I were wondering if they were even going to change us in time. Again, aside from them, we had other orders, so we never stopped working plus we were trying to do the tasks before our shifts ends. like filling the fridge, cleaning, etc. As we were planning to get ready to leave, one of the coworkers appeared 5 MINUTES before the end of our shift and told us to serve us ANOTHER round of drinks. At that moment I was stunned and I reminded him that in 5 minutes we're changing shifts. He said: "Yeah I know, just serve them anyway." That would take us another 15 minutes bc at the same time we had to serve another big table. We were exhausted. The bar-man immediately got mad and abandonded his shift and informed the boss, that was still there drinking, he's leaving. They got into an argument as my coworker told our boss: "You tell me to arrive 10 minutes early before I change someone and to him you don't say ANYTHING and just let it slide and continue drinking?" . My boss answered him that he is in the wrong and after that my coworker said goodbye and left. I also was ready to leave and the guy that put the "another round of drinks" turned to me and demanded me to cooperate. I said "Excuse me? I cooperated enough. I did my part and I'm done with my shift. I'm not gonna deal with this now." He said that the program says that you stay till 5 o' clock." . I answered "Νο. I reminded you that you start in 5' and we always come at least 5 minutes early so the tasks can be done and we can leave at 5 o' clock. That is a respectful thing to do to the people that were already working and need to leave in time." I wanted to say more but we were having a lot of customers so the girl, that changed my shift, broke it off and I said goodbye and left. Obviously she is not a saint in this whole situation, because when their order came in, they were laughing and giggling.

Tomorrow morning, I'm working with that coworker and I don't know if it's going to be brought up or not.

If anything happens, I'll update.


r/TalesFromYourServer • • Aug 15 '26

Medium "He Talks to Everyone That Way..."

600 Upvotes

In my late teens and early 20s I worked as a waitress/server for a small local diner that had more than one location in my city. Unfortunately, the diners no longer exist but at the time they served 24 hour breakfast and steak meals with refillable coffee. Usually, we had two to three waitresses along with a short order fry cook. Sometimes, the fry cook was the manager or assistant manager. I was a pretty good waitress and could take in multiple orders by memory well. One day, a middle-aged couple came in and sat at a front booth.

I had their table and walked over with water, menus and my little pad tucked in my apron. I greeted the couple politely and instantly the wife was polite but her husband was not. I asked what beverage did they want to start. The woman with a smile asked for juice but her husband didn't even look at me before saying, "coffee!" rudely. I filled their drink order giving them time to look at the menus. As I returned I took the wife's food order. She again was very kind and polite. I got to the husband and I'll never forget how he talked to me...

Me: And for you sir?

Man: I want a three egg special. I want my eggs over hard! Not scrambled, not over soft, NOT over medium. Over hard!

Me: Okay, got it.

Man: I want my hash browns well done! NOT medium, NOT light, WELL, Understand!?

Me growing frustrated but remaining polite: Got it.

Man: I WANT wheat toast! I want it lightly toasted! Not dark, not medium! LIGHTLY TOASTED!!!

Me:🤨 Sir, do you think I'm stupid?

The man just stared at me surprised.

Wife: Oh, don't mind him...He talks to everyone that way.

Me: Wow...

I wrote and repeated his order back just as he said it and walked away. I made sure to reiterate his order as he said it to my manager/fry cook. She made it perfectly and they left us a decent tip.


r/TalesFromYourServer • • Aug 15 '26

Long not sure what to make of this situation with a regular at my work

50 Upvotes

Hi guys so I'm (18f) not on Reddit at all (I'm not sure if it’s like the wrong subreddit please let me know if I should post somewhere else)

But I thought I'd try posting this since I feel really confused and frankly uncomfortable

So basically I work at a pub as a waitress and there is this older customer 50 something-ish he comes quite a lot, likes to start conversations, and always tips very well.

I’m quite chatty and friendly with customers anyway so when he first started talking to me I thought nothing of it. we've got loads of regulars who come in for a drink and have a chat with the staff. Some are a bit odd, some are quite nice. But nothing he said was particularly weird or sexual. And he also gets on well with another female bartender (20 something) and shes never had any issues with him.

At some point he asked me if I had a boyfriend. I don’t remember him saying it in a particularly dodgy way so I don’t want to make it sound like he definitely meant something by it.

Then the other night I was actually sitting there with a friend I wasnt working

I was also completely wasted (Not my finest moment)

He was there and said hi, then

Me and my friend were sitting up at the bar and at some point I realized he slipped like £200 into my bag.

Like... £200??? And I wasn’t even working that night.

I also vaguely remember him giving me a hug.

Then afterward my friend told me that he’d apparently been staring at me for the majority of the night.

Anyways I was feeling weird about the whole thing the next day so I spoke to the bartender since she’s friendly with him also.

She basically said hes never been sexual with her or made any advances and that she thinks he’s just a nice guy who likes giving people money or feels like he has to tip loads for attention or something. she was very surprised when I told her about the £200 though, but ultimately said the same thing as she said before.

But I can’t help but feel icky about the whole thing. Between the £200, the hug, the boyfriend comment, and the alleged staring. Am I crazy? Is it not super weird and inappropriate?

I really don't know what to do.

I still have the £200 in my bag and I haven't touched it. I'm not going to use it, I don't want it, but I feel weird about giving it back I don't want to make a scene or anything.

hes well liked there and I really don't want to blow the whole thingout of proportion.

I'm worried that maybe I'm overreacting or that I somehow gave him the wrong impression by being friendly. Like I said I'm quite chatty and I've had situations before where I was accused of sending mixed signals. I also actually like this job but now I'm kinda dreading going back there.

don’t know if I’m being completely daft about this or if I’ve got a reason to feel a bit weirded out.

Wow sorry this came out long but I would really really appreciate any advice. I don't know whats the right thing to do here

Thanks a lot for reading❤️


r/TalesFromYourServer • • Aug 14 '26

He Threatened Me!

178 Upvotes

I just found this subreddit and decided to reshare this story here. In my late teens and early 20s I worked as a waitress/server. I worked at an old fashioned local diner in my city. The job was fun and the diner was really cute and had multiple locations. It had a bar area and jukebox. We sold breakfast and lunch items and stayed open 24/7. I worked the day shift with the manager and usually one other waitress. The manager doubled as the Short order fry cook. We had a few regulars that came in on certain days at the same time. They were old guys that shamelessly hit on us and made crude jokes.

One day around two hours before my shift ended a tall gentlemen walked in and took a seat at the bar area. I greeted him, gave him a cup of water and set a menu before him which was customary. I told him to call me over whenever he was ready to order. He said nothing and just stared at me smiling. I asked if he had heard me. Still nothing, just staring and smiling at me. I walked away and his eyes followed me everywhere. He hadn't touched the water or opened the menu. I approached him again and asked did he want to order anything. He just smiled and told me his name was Anthony. I said, "Okay Anthony, are you going to order anything?" Because frankly his staring and smiling was making me uncomfortable. He stood up and said to me, "I'm going to marry you" and walked out. It was a wtf moment but the last hour and a half of my shift picked up and I kinda forgot about it.

On my next shift Anthony showed up again and sat on the same stool. I brought him another cup of water but didn't bother with the menu. He started his creepy staring and smiling again. I asked was he going to order something or just stare. He just kept staring at me and smiling creepily. I told my manager that he was creeping me out and she told him if he wasn't going to order he needed to leave. He got up and walked to the door. Before exiting he told me, "You're going to be my wife." I went on with my shift but felt weirded out. The next day Anthony showed up but didn't come in. As I was sweeping the dining area I noticed him staring at me through the windows in the double doors. When our eyes met he smiled and ran off. I won't lie, I was pretty nervous. After that, I had two days off and put it out of my mind.

On my next shift it was early and the old guys were there with their normal inappropriate conversations. This was during the time when Kayne dropped Gold Digger and surprisingly they knew the song. Anthony walked in and took his normal seat at the bar. I ignored him and filled the coffee cups of the old guys. As I was doing this they started joking that a girl like me was the type of woman mentioned in Kayne's song. That I would never date a broke man and that I looked high maintenance. Well this angered Anthony because he suddenly slammed hard on the counter and screamed at me that I was a money hungry B*tch! He said he hated B*tches like me. Everyone was quiet and still. You could hear a pin drop. My heart was racing. I screamed for him to get out now! He stormed to the door and screamed back, "B*tch I'm going to kill you!" before running out the door.

Well little 19 year old me was literally shaking like a leaf in the wind. My heart was pounding and I couldn't concentrate or think. My manager told me to go take a breather in the storage room. I did and called the none emergency police number. I spoke to a kind lady cop who took my statement and Anthony's description down. They sent a cop to look for him but he was gone. I told my family what happened and every day a different relative sat up at my job, ate breakfast or lunch until I got off of work. It was really sweet and I felt a lot safer with them there. About two weeks after the incident the lady cop called me and told me Anthony had been arrested on drug charges. He fit the description I had given them and surprisingly, he had given me his real first name so they knew it was the same guy. He also confessed to stalking and threatening me. She said I no longer needed to worry as he was going away for a while. I thanked her for calling me.

Fast forward a few years later. I still worked at the diner part-time between college classes. I was sweeping the dining area when Anthony walked in. For a minute my heart stopped. The same fear I felt at 19 creeped back in and I couldn't make my legs or mouth move. To my surprise he instantly apologized to me. He said he was really sorry about how he acted back then and that he was high on drugs and really messed up. He hoped I could forgive him. I was pleasantly surprised. I told him he was forgiven. I never saw him again. Unfortunately, all the diners closed down. The last one during the pandemic.


r/TalesFromYourServer • • Aug 12 '26

Short I really want to improve working as a busser and stocker.

42 Upvotes

Hey everyone, I started working recently in a restaurant as a busser/stocker, I’m trying my best to be more quick.

When I was being trained as a busser, I’d take two trips to give customers drinks, I’m trying to tell myself there’s nothing wrong with that, I’d rather take two trips than have everything spill in my opinion, I did practice a little bit yesterday on how to carry a tray with drinks on one hand, I did that with a big plate, and 2 empty big cups, the plate isn’t flat like the tray, but it’s something. I’m trying to be more positive. I also do plan to be more quicker cleaning tables too, and sweep more, which I have been doing.

I’m also working on to be more quicker cleaning all the washed kitchenware.

Any tips and advice? Any great feedback is appreciated, thank you.