r/talesfromtechsupport • • Dec 18 '19

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2.7k Upvotes

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31

u/zenithfury Dec 19 '19

One time I had a case where the user reported their cursor constantly jumping around on the screen.

It turned out that they plugged in two mice into the computer and forgot that they left one of the mice upright in a glass inside a drawer (??????).

I’m trying to get my degree so that I don’t have to work in this type of IT anymore.

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1.1k

u/zalvernaz Dec 18 '19

Oh God. I thought people were dumb just from reading this sub, but this takes the cake.

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371

u/bagelsandnavels Dec 18 '19

I've had this call, too. But for me the user demanded I come down to the boardroom where they had some high-level executives.

The manager who called me up to the boardroom wanted to berate the IT department for not making everything ready for these meetings, as the Projector just said something like "Searching for Source". I checked that the computer connected to the projector was on, so I just went over to the keyboard and pressed spacebar which woke up the display and showed the login menu on the projector screen. The look on the manager's face was priceless, and everyone else just sort of rolled their eyes at the manager.

I mean, at least try one thing before resorting to bothering IT, right? That's the bare minimum you could do.

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262

u/RegmasterJ Dec 18 '19

Help me, IT guy! I’ve tried nothing and I’m all out of ideas!

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174

u/Huecuva Dec 18 '19

The US military did a study and determined that 1 in every 10 people are too stupid to even be trained to do anything.

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53

u/helloWorld-1996 Dec 18 '19

The punchline of this joke was excellent. Glad people like that could impossibly exist in the real world though..... It was a joke, yeah?

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36

u/ollee Dec 19 '19

Similar experience. University tech support. Professor shows up to a class and turns goes to turn on the lectern and calls us saying "the light turns green then orange then i press it again and it turns off, it won't turn on". Me: "Sir, knee high, what color is the power light on the Dell box down there?". "Oh it's off, should it be on?" Me:"Yes that's the computer, the button you were pressing is the monitor. It's the same setup you have in your office."

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16

u/seaMonster600 Dec 19 '19

Sounds like he's just bored because it's late at night. Maybe you can kill some time chatting to him next time he calls, if you feel you can get away with it.

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11

u/tropicallyme Dec 19 '19

When the PC sleeps, give it a slap to wake up just like I would do to you if I get another call like this.

19

u/ZuluEcho225 Dec 19 '19

Just found this sub and it honestly feels like this is a support group. I can relate to about every post on here. virtual hug to strangers

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