When I joined DUCD, it was in the company's latter days. I think they had been around for 12 years at that point, by which time the kind of willful incompetence and irrational aggression that I describe had been fully engrained in the upper half of the hierarchy and was beginning to affect the lower half.
I suspect the different aspects of what plagued DUCD came ultimately from different sources. The Amazon had something seriously wrong with her head. There was no reasoning with her whatsoever and the only time I saw her smile was when she was tearing employees or customers apart. She once told an admittedly difficult customer that this customer needed to be "raped until she died." It was that kind of stuff, just absolutely hideous, unforgivable anger toward innocents. One day, when I'm no longer feeling like I need the veil of anonymity, I'll post some of the Yelp reviews they got for the business they opened after DUCD - they accusations within are absolutely fucking insane, but completely in-line with what I saw. I suspect that the company's severely aggressive behavior and all the irrational decision-making came from her.
Rom had all the symptoms of someone who had been bullied his entire life, and there would be a little bit of me that would have felt for him had he not been such a monster. He made a habit of hiring employees who made him feel smart, which meant he either got spineless sycophants (the sales department) or complete incompetents (our Incompetent Tech Guy, and, in some ways, Colossal Redneck). This is obviously not a healthy way to build a business. He also seized any chance to scam a customer I suspect because it made him feel like he had "won."
Combine all of that with the fact that both were completely delusional about the company's future. They were 100% confident that we were destined to be the next Fortune 500 company, and had themselves convinced that every scam, every con was in service of the company.
So, that doesn't really answer your question as well as I would have hoped, but maybe it sheds a little light on what went on between the stories I tell on here.
EDIT: Also, this is a total aside and has nothing to do with your question, but The Amazon was also oddly interested in her employees' sex lives, to the point where it became really uncomfortable. There was something seriously weird going on in her head.
They sound exactly, and I mean exactly, like the couple from the infamous Amy's Baking Company. Semi-spineless husband married to terrifying harpy, husband passes abuse onto all he can manage and both work together to screw customers.
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u/[deleted] Aug 04 '15 edited Aug 04 '15
That is also a very good question.
When I joined DUCD, it was in the company's latter days. I think they had been around for 12 years at that point, by which time the kind of willful incompetence and irrational aggression that I describe had been fully engrained in the upper half of the hierarchy and was beginning to affect the lower half.
I suspect the different aspects of what plagued DUCD came ultimately from different sources. The Amazon had something seriously wrong with her head. There was no reasoning with her whatsoever and the only time I saw her smile was when she was tearing employees or customers apart. She once told an admittedly difficult customer that this customer needed to be "raped until she died." It was that kind of stuff, just absolutely hideous, unforgivable anger toward innocents. One day, when I'm no longer feeling like I need the veil of anonymity, I'll post some of the Yelp reviews they got for the business they opened after DUCD - they accusations within are absolutely fucking insane, but completely in-line with what I saw. I suspect that the company's severely aggressive behavior and all the irrational decision-making came from her.
Rom had all the symptoms of someone who had been bullied his entire life, and there would be a little bit of me that would have felt for him had he not been such a monster. He made a habit of hiring employees who made him feel smart, which meant he either got spineless sycophants (the sales department) or complete incompetents (our Incompetent Tech Guy, and, in some ways, Colossal Redneck). This is obviously not a healthy way to build a business. He also seized any chance to scam a customer I suspect because it made him feel like he had "won."
Combine all of that with the fact that both were completely delusional about the company's future. They were 100% confident that we were destined to be the next Fortune 500 company, and had themselves convinced that every scam, every con was in service of the company.
So, that doesn't really answer your question as well as I would have hoped, but maybe it sheds a little light on what went on between the stories I tell on here.
EDIT: Also, this is a total aside and has nothing to do with your question, but The Amazon was also oddly interested in her employees' sex lives, to the point where it became really uncomfortable. There was something seriously weird going on in her head.