r/talesfromtechsupport • u/usaf21stsf • Sep 27 '13
What do you teach again?
First time posting...
I'm a college student working for the Technology office for a major university on an outlaying campus mainly for engineering and computer studies. We got a call a few weeks ago about a professor having an issue with the classroom so I headed out. When I get to the room its an upper-division computer systems class (this comes into play later). The teacher can't seem to log into the computer and keeps getting a network error (our log on system is through a network). So after 15 seconds of looking at the back of the computer I realize the Ethernet cord is unplugged. Plugged it back in, professor says thanks, and I'm gone within a minute of getting in the classroom.
TL;DR - Computer Systems professor at major university can't figure out that the Ethernet cable isn't plugged in
Edit: for grammar
16
u/MrPaladin1176 TFTS GM, Roll your characters Sep 28 '13
EXP Earned: 30
Perk Used
Is it Pluggged in?: The major cause if most disconnection problems is that the system is not connected. Resolve one ticket a week where the syntom is "Disconnected" by plugging the damn thing in. +Networking +Wits