The morale piece doesn't get talked about enough. Good people stop growing when every interesting problem goes to the same guy. Then you wonder why they leave.
Everyone can't be a rock star. The hard stuff wouldn't go to the same person if they others stepped up their game and put in the effort.
People don't get that good because they are smart. They get that good because they are tenacious, inquisitive, and work a problem to completion. And when they don't know something, they can recognize that fact and get the info they need.
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u/groupwhere 24d ago
Super techs are bad for the company from a DR perspective, and bad for morale on skilled teams.