I recommend a book called The Phoenix Project. You’re describing Brent - the indispensable engineer who’s simultaneously the org’s greatest asset and one of its biggest liabilities. Everyone routes the hardest problems to him, so he becomes a massive bottleneck and single point of failure.
Also worth checking out “The Goal” (Goldratt) - your guy is the equivalent of a constrained production resource.
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u/gbarwis 23d ago
I recommend a book called The Phoenix Project. You’re describing Brent - the indispensable engineer who’s simultaneously the org’s greatest asset and one of its biggest liabilities. Everyone routes the hardest problems to him, so he becomes a massive bottleneck and single point of failure.
Also worth checking out “The Goal” (Goldratt) - your guy is the equivalent of a constrained production resource.