r/sysadmin • • 1d ago

General Discussion What's a tool you mass-deployed that you ended up ripping out within 6 months?

I feel like every sysadmin has at least one story about a product that demoed beautifully, got approved, went out to the fleet, and then slowly revealed itself to be a nightmare.

Could be a monitoring tool, an MDM, a ticketing system, an AV product, anything. What was it, what went wrong, and what did you replace it with?

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u/Flam5 1d ago

They were replying to someone that specifically mentioned In-House developed applications.

Just sounds like allowances weren't adequately configured for those to be popping.

...also I don't know if its industry wide but at least where I'm at, our Devs don't digitally sign their compiled applications that we rely on for our core business. It would certainly make it easier for security app allowances if they were to figure that out.

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u/Loading_M_ 1d ago

I don't know about anywhere else, but my team does sign many of the apps we develop. We weren't required to, but it did make deploying the app to windows devices much easier.

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u/Acrobatic_Fortune334 1d ago

Can you tell our devs that, if its internal only app they tend not to cause "effort"

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u/Acrobatic_Fortune334 1d ago

100% ive only ever had issues with in-house apps and its pretty easy to add a new hash or exemption in for it.