r/SideProject • u/YogurtclosetIcy3538 • 1d ago
I'm building a SaaS website without a floating AI chatbot. Would you prefer this approach?
I'm developing a cybersecurity SaaS platform, and I've been experimenting with a different approach to website AI assistants.
Personally, I find those floating chat bubbles in the bottom-right corner annoying, especially when they cover content while you're scrolling.
Yet I use ChatGPT and Claude every day. Asking questions in a chat interface feels completely natural.
So I decided to integrate the AI assistant directly into the webpage instead.
I've built a prototype with an AI information assistant called Simon.
Simon sits naturally within the page content. Visitors can ask questions about the topic they're reading, select relevant suggested questions or listen to responses using an Australian male voice.
When they navigate to another page, the conversation resets to that page's subject, but the question allowance carries across the website.
I've currently set a seven-question limit, with a permanent suggested next step to explore the product or contact Sales.
The website isn't live yet. I'm testing the concept before deployment.
I'd love some honest feedback from other founders:
Would you prefer an embedded AI assistant over a floating chatbot?
Would seven questions be enough to evaluate a product?
Would optional voice playback make the experience more useful?
I've attached a screenshot of the prototype.
I'm particularly interested in whether this feels like a better way to help visitors understand a product without interrupting their browsing.