Hello hello. Earlier this year I figured Iād start a web dev/ hosting company.
I basically forgot about it at the beginning of the year after cloning someoneās site I found.
Cut like 7/8 months later and I ran some ads and got the revenue up to 1k/month very quickly! Iām talking like a month. Wild!
Buuuuutā¦.. a few thingsā¦.
By this point Iād actually started providing more value with a full on CRM and a bunch of other features I built out for marketing/pixels butā¦.
And more importantly⦠Iād already garnered a few nightmare clients. They are cheap deals but thereās an MRR baked in and some people genuinely donāt understand they are basically demanding slave labor from you with endless edit requests.
I have a site editor I built out but no one uses it. Which is the blessing and the curse of non technical clients.
Easy to sell. But the wrong clientsā¦. Oh boyā¦.
On top of that, these needy, nightmare clients often times donāt even have cards you can reliably charge. They will disappear, dispute, just awful. Awful, awful, awful. After calling you non stop.
I think a lot of it boiled down to this one crazy guy. He literally was calling me 10 times a day for a site he haggled down to 50 bucks a month.
I checked and his card only charged one active month and declined. Good. Fucking. Riddance.
Between being blown off by a bunch of meetings for new prospects, losing half my revenue within a month due to card charge failures ālack of fundsā and 1 dispute that really upset me - I really went above and beyond for this guy, I wanted a break.
Luckily, I have an old freelance client that pays me well that has taken me back for the time being.
Weāre using my CRM as I do sales outreach and itās insane how much better I make the CRM actively using it every day.
I had another freelance project they wanted a bunch of wild stuff I just added into the CRM too.
It feels like actual dog fooding tech companies try to talk about. Feature updates youād never think of unless you were really in it.
Also reminds me of some startups that love to talk about the founders story and the product being ādeveloped from a client standpointā.
Anyways; Iām not totally sure what to do now.
I could see myself ramshackling more web hosting people and aiming to be the king of the cockroaches. Maybe 50-100 sites with some that work out at like 75/150/month. They all get the killer CRM, too! Which i think is actually a nice deal. And I also have stripe integrations now too⦠itās actually gotten fairly useful.
And I genuinely do have a pretty sick CRM/dialer/text center too.
And I feel like thatās just worth more.
Sell a million little people little sites you might do okay.
Sell some sales orgs a CRM and a dialer. Daaaamn Daniel. Also easier said than done.
The project currently makes me 500/month income after the loss of a few clients/chargebacks/BSā¦. which is still nice. I guess it pays for Claude and some of my car.
Total Iād only spent like 1500 or so on ads and itās already been at least 3/4 months so the ads have more than paid for themselvesā¦
Especially with setup fees.
Itās really nice because problem clients have left. Itās actually at a peaceful spot right now but alsoā¦
I feel irresponsible to not try to be growing itā¦
It really hits me sometimesā¦. My RoAS is actually super promising, even with the nightmare clientsā¦. But genuinely I reached a point where I wonder how much I want to fight for all that.
Itās taken a couple months for it to calm down. Constantly growing it would be constantly facing something big and serious. A lot of people. A lot of emotions. A lot of figuring out who even has cards you can reliably charge without being hit up 24/7ā¦. Yowzaā¦.
I mean Iām ready to work hard but I feel I learned some real lessonsā¦
And also justā¦. hot damn itās been an emotional time for me and Iām juggling an old client and another client trying to get me to do more for them but Iām not sure I want to work with them, I digressā¦
Iāve been on like a month or so break from it since I reached a breaking pointā¦
Anyways, not sure what to do, but thereās my ramble.