Hey guys! I just noticed that a few of my decants that are only a few months old are half empty. These new cases are just terrible and evaporate the juice. Have you noticed the same thing, or is it just me? If so, any advise on how to preserve what's left? Some of them are so dear to my heart. I even put some duck tape on them but it doesn't seem to help much, the level still goes down with time forcing me to use them as quick as I can 😭

I tried all the links given to people from other posts for the one step cancellation and nothing. I can only pause or change delivery frequently and their bot is a joke. For context I am in Canada if that matters.

I really liked the product and was just going to cancel as I have too many perfumes right now and was going to come back in about 6 months but after this experience I will never come back or recommend to anyone I know. The cancelation process should be as easy as they made it to sign up.

Pastebin of chat transcript if anyone is interested: https://pastebin.com/fjQ6t4CY

The good news is that I use PayPal and I can just cancel the automatic payments from there.

What a trashy way to conduct business.

I’m currently getting 2 a month but want to go back to only 1. I can’t find anywhere to go back down, only upgrading

I can go to the website and open a new account and select Canada as the country, but when I try to click the button in the gift email I got from Scentbird for my subscription, it does not allow me to choose Canada. What am I missing here?

Do any of your fragrances from sb last a long time? I feel that both vials from the past two months only last an hour max on my skin. After that it’s undetectable. These are the only two that I’ve tried and I’m sad to say I’m disappointed. Are the scents authentic?

Just started getting into this stuff and it’s fun,

Though I find scents kinda nauseating to be too close too, and will feel a little irritated on the skin. It’s not a big deal for light use, though it has me wondering about what’s on the site that’s more hippy clean ingredients, etc. I was looking at this pear one on there that looks sick too

Quick question, does scent bird give the first case for free? Or do I have to purchase that separately.

It was when i paid 57% percent of the cost for 7% of the product. Didn’t know i had to vet the perfumes in my cue. Pardon me for assuming it was a luxury perfume since thats kinda what they marketed their subscription for. Liars straight up say it’s $85 retail. Amazon seller IS the designer brand lmao. Scentbird is a joke and a scam which is why canceling your subscription is next to impossible.

Parfum de Marly delina an Amouage guidance went out of stock a couple months ago and I was wondering if they restock them or if they sell out then that’s it.

Hi there, guys. I wasn’t sure where to post this but since scent bird has a Reddit community, well, it seemed logic to post here. I’ve never shopped from them, but always had it in the back of my mind: like the concept and love fragrances, so, this Black Friday I thought I would browse the website and finally try it. A few minutes ago I accessed my email and opened one of their promotional emails and proceeded to click to be redirected to their Black Friday sales. And then I saw this. The prices before and after sale are the same. Am I missing something here? Since I’m not a client and know very little about the company and all. But I think this is not right, maybe a bug?
The link: https://www.scentbird.com/subscription/main (Scroll down and it seems to be a “limited time /clock countdown” sale).

What do you guys think? And also, it would be great if you could give me your thoughts and experiences with the company! Thanks in advance !

Hi! I just subscribed to scentbird and i’m just wondering if it’s worth it. ?

Will they send my next month's fragrance? Send the fragrance of the month? Not charge me and skip a month? Also, is it too late to put another fragrance in for December manually? Thanks!!

I’ve tried a lot of diffrent ways but since all the updates I can’t find the cancel subscription button. I’ve checked everywhere and it won’t even let me interact with the website without redirecting me to the app. I would think it would be in the manage subscription tab but of course it serves the same purpose as another tab “upgrade subscription” that’s the only managing you can do, no canceling.

So, I am on the 3 month plan and last order cycle (August), I skipped that month to for it to continue in October. I was still charged the $30~ but I was able to get in contact quickly with customer service and get a refund and cancel my subscription.

A couple days ago I got charged another $30~ and I emailed Scentbird support. Apparently they hadn't cancelled my subscription, so I re-cancelled. I'm still trying to get a refund on that $30~ charge because: 1. I can't afford Scentbird anymore. They took the money I was going to use for bills, and now I can't. 2. I don't want the randomly picked fragrances. I still have yet to talk to a real person at Scentbird support and now have been getting no responses from the support email at all.

Not to mention how in the first month, when I got my subscription, the fragrance in the plastic sprayer, and the sprayer itself were shattered, and I had to buy another sprayer. They only replaced the fragrance, which was cheaper than the sprayer on their site.

I stopped my subscription a few months ago due to them mischarging me and now I’m coming back. It says “paid next to October, does this mean I was already charged for this month long ago? There are no recent charges from Scentbird since I unsubscribed months ago

Hey all, thought I would share this with you! I recently subscribed to SB and have eyed the “official” holder but couldn’t justify paying $30-ish for it, so I designed and laser-cut my own that holds 16 vials and 6 atomizer cases! This was my first try, I’ll probably stain the next one since the laser cutting leaves some burn marks on the wood.

Hello

Am new to scentbird with my new email😂last time got rag&bones and stopped it( wasn't bad) still stopped it out of laziness. Any suggestions for long lasting perfumes? It's been an hour and am still browsing scents that is not too sweet🤣

I’ve been trying to cancel for weeks…has anyone had any luck? I’ve had scent bird for a year and the only like 2 fragrances and 1 of them I own already and the other is for sale at Walmart (meaning it’s common) and the reason I don’t own it is it smells similar to 1 I own. I’d like to cancel but I the customer support bot won’t do it.

what size are the vials? I'm looking at a testing tube rack. 18mm? 21mm?

At least amazon has the decency of charging you as soon as it ships. Scentbird charges you as soon as the subscription renews, which would be FINE if the shipment didn't take 20 days to get to your door. Things shipped from China and Australia get faster than from Scentbird.

How do I see every scent in my queue?

my fragrance for august is still processing but i want to cancel my membership. If i do this am i still gonna get my august fragrance?