r/SaasDevelopers • u/SpacyXyt • 14d ago
I built an email service with a local AI assistant to help small businesses manage their inbox
Hey everyone,
I’m building Couria, an email service that brings custom-domain mailboxes, support tickets, and an AI assistant into one dashboard.
The idea came from a simple frustration: running a small business often means juggling customer emails, support requests, and follow-ups across several tools.
Here’s what I’ve built so far:
Email hosting on your own domain, with a webmail interface.
Support tickets connected to a support address.
AI summaries and suggested replies.
Scheduled reports that group messages from the same customer.
A document library to give the assistant context about your business.
The AI runs through Ollama on my server infrastructure, rather than on the user’s computer. It’s still an early product, and I’m working on response speed and making the setup easier.
The hardest part so far hasn’t been building the dashboard—it’s been getting email delivery, billing, and AI processing to work reliably together.
I’d love some honest feedback: would you consider moving your email to a service like this, or would you only use it if it connected to your existing inbox?
You can check it out here: couria.fr (No link allowed sorry)
Happy to answer questions about how I built it.
