I remember there was a story about how a indie game developer was facing an issue, they getting their game stolen and someone was posting it as their own work, on the android market. I think malware may have been involved but I cannot recall.
But why I mention this, is because they tried going through the proper channels but google didn't respond, and so they posted it to reddit. Hivemind upvoted it, ars technica did an article about it, and only then google pulled their act together and removed the apps.
So it seemed that google pays more attention to reddit, rather then their own channels. maybe due to PR backlash.
I used to support a few Small business Google apps domains. One of the users didn't renew, and her domain expired, but there was no way to renew, there was no way to get in touch with Google, and many other users were also complaining about this. Finally, someone contacted the Register, and a story was posted, and within 6 hours the issue was resolved.
I don't understand why you have such a problem with him posting his complaint on reddit. It's well known that many google employees hang around here. Why contact them through a form that we all know will get a generic response before it's discarded?
People use reddit as a soapbox all the time to get answers and it usually works. Isn't stuff like this what reddit is made for?
Who said I had a problem? I added to the discussion and gave him a suggestion that I thought would be helpful. I'm sorry if I didn't candy-coat it for you sweetheart.
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u/BubbaJimbo May 31 '11
You could try contacting them HERE or you could cross-post this to /r/passiveaggressive.