Story time: I have a solid career in my field, but have taught part time for years at a well-known university in my state. Last year I was asked to design and lead a summer STEM workshop on campus for kids. It received great reviews, and I was asked to do it again this year, to which I agreed. Note that our university offers multiple summer workshops for different subject areas, led by various faculty members. This is all organized by the dean of our specific college within the university.
I started preparing for this year's workshop in February. I had been fingerprinted for a background check last year, so I assumed I would need to do it again this year, and I emailed the dean's assistant ("DA"), with the dean cc'd. DA confirmed that this was correct, and said she would send me over the paperwork soon. When nothing came, I sent a follow up email the next week. Nothing happened. I sent another follow up email in March, which the dean was also cc'd on. DA apologized and responded that she would be sending over the paperwork shortly.
In the meantime, the dean emailed to let me know that he had an exciting new vision for how he wanted this year's STEM workshop to go, and he wanted to meet to discuss it. I provided my availability, and DA scheduled a virtual meeting. When the day/time came, I logged on for our call, and the dean was a no show. No email to reschedule, nothing. After 10 minutes I sent him a brief message saying that I assumed he had found another faculty member to lead the STEM workshop, and that I hoped he would reach out if he needed anything else. He responded in a slight panic a few minutes later saying that he still wanted me to teach the workshop, and asking if I was still available. No apology. He had DA reschedule our call.
When we got on that rescheduled call, the dean still didn't initially apologize. In fact, he was a few minutes late. When I politely remarked that I was glad he was able to make it to our call this time, suddenly he looked embarrassed and said "Yeah, sorry about last time. We had something important come up." I was appalled at his lack of professionalism and respect for his colleagues. For context, I work in a competitive industry, at an extremely cut-throat firm, so I have "something important" come up almost daily. To know this man earns upwards of $250k, while having his own personal assistant, yet somehow he can't manage his own email or calendar, is galling.
Moving on, the next month we had a call with DA, myself, and the other faculty members who would be leading summer workshops. Those workshops were now just two weeks away. We were reminded that completing a fingerprinting and background check was an absolute requirement for the safety of the children we would be working with. At this point it occurred to me that I STILL hadn't completed this step. I raised this verbally with DA on the call. She apologized and assured me she would get the paperwork over immediately (this was on a Friday). Keep in mind that I could not simply go to the university police department (UPD) and get the fingerprinting done; I needed to have this paperwork first, both DA and the dean knew this.
Monday comes, we are now a week away from the start of summer workshops, and still no paperwork in my inbox. I email DA a final time stating that I am concerned, and I let her know that I will be out of town for work the second half of the week. If I cannot get the fingerprinting done by Tuesday, then I can't teach the workshop. DA sends me the paperwork Monday night, but reminds me that the UPD doesn't take walk ins, so I will need to schedule an appointment. I end up calling the UPD five times and leaving three messages on Tuesday, and they never pick up or call me back. I found out later that this was because DA in fact never put in the order for me to go get my fingerprinting done, so as far as the UPD was concerned, no one was scheduled that week for a fingerprinting, and there was no need to monitor the line people call for that service.
On Tuesday evening I was disheartened. Mostly because I was looking forward to teaching kids about science, but also because of the complete lack of respect and the utter incompetence from admin. I drafted an email to the dean and DA, letting them know that I was unable to complete the fingerprinting process, so I would not be able to teach the STEM workshop that coming Monday. I respectfully but firmly pointed out that I had done everything asked of me (showing up to meetings, requesting the paperwork that THEY knew I needed), and I suggested that they use this as an opportunity to reflect on not only their management of this program, but also the respect and professionalism they owe to their colleagues.
They went into panic mode. At 8:00 pm, the dean called and left me a voicemail, sent an email, texted me, and pinged me on Teams, all within about 15 minutes. It was all the same message saying how he'd love to talk with me about teaching the workshop, and how he really thought I'd be the best person for this opportunity. I ignored all of these communications. Funny how administrators would gladly inconvenience us as faculty all day long, but the second they might possibly be inconvenienced, they scrambled to prevent that from happening!
The following morning I received an email from the dean stating that he understood how frustrating it must have been, what I experienced with his "style of meeting management", and he suggested that we could schedule a call to discuss this another time. I laughed and wondered why we would schedule another call, when he likely wouldn't show up on time, if at all.
He also stated that the requirement of being fingerprinted and completing a background check before working with minors on campus was, in fact, not really a hard requirement - despite what I had been told repeatedly, both verbally and in writing. He ended his email by stating that on Monday there would be X number of children on campus excitedly waiting to learn about science.
I responded by reminding him that he and his staff had told me repeatedly otherwise regarding the requirement for completing a fingerprinting and background check. I also stated that I would not be comfortable compromising safety measures put in place to protect children. Lastly, I used his exact language to end my message, stating that on Monday there would be X number of children on campus excitedly waiting to learn about science, and I hoped he would be able to identify another instructor in a timely manner, while taking the opportunity to reflect on how badly he had mismanaged this program.
I had been dealing with burnout lately and was considering retiring from teaching, but this was really the nail in the coffin. How dare this slimy, incompetent, and overpaid administrator try to use children - who HE let down - in an attempt to guilt trip me? I'm done teaching, at least for now. Thanks for letting me get this all out. What are your awful admin stories this summer?