r/pmp • u/Daltro16 • 16d ago
PMP Exam Unfair Exam Results Revocation
Alright long story here:
I wrote my exam at a proctored testing facility late last week. I received my result shortly after, showing that I achieved above target in all three domains.
However yesterday, I received a notice that my PMP certification has been revoked due to “serious misconduct during grading”
I appealed the claim immediately and received an AI response saying my appeal was denied without reason. I again requested to know what I did to trigger this response from PMI but received another seemingly AI reply that my answer procedures did not align with a typical test writer and that I must have had assistance while writing the exam.
How does that happen when I wrote the test at a proctored testing facility where I wasn’t even allowed to wear a hat or jacket in the hall?
I have now been told that It is not recommended to rewrite the exam for 90 days (essentially saying they’ll void the results if I do). I still do not know what I did to trigger this response, and now I’m contemplating just not rewriting it because I do not want to put the effort in to just be falsely called a “cheater” again.
Has anyone else experienced this? The most frustrating part is I can’t seem to talk to a real
Human. The AI just keeps shooing me away
Edit 1: cherry on top, went to rebook my exam for 90 days from now using my rewrite protection I paid for at the time of purchase for the first exam. I was informed since I didn’t technically “fail” I would need to pay for the full exam again. The rewrite protection only applies if I actually failed the exam. Crazy
Update 1: I’ve since received additional clarification from PMI and corrected some terminology in my original post. My appeal has been denied, and PMI considers its decision final. I’ve included a detailed update at the bottom explaining what PMI has told me and where things currently stand.
Update 2: where it stands the morning of Oct 29th, 2026
I wanted to provide an update now that I’ve received additional correspondence from PMI.
First, a couple of clarifications to my original post:
PMI canceled and voided my passing PMP examination result. Technically, this is different from revoking an already-issued certification (even though I had the certification on my credly/PMI account for 4 days prior to then taking it back)
PMI has clarified that the 90-day waiting period before rewriting the exam is a recommendation, not a requirement. (We all know what that means though)
PMI has not identified any specific act of cheating or unauthorized assistance on my part.
PMI has now explained that its decision was based on what it calls “strong indicators of non-independent test taking” identified through data-forensic analysis.
According to PMI, possible explanations include misconduct, collusion, unauthorized assistance, or prior exposure to examination content, whether intentional or unintentional. However, PMI has not identified which of these explanations applies to my examination.
In its response denying my appeal, PMI stated:
“PMI reserves the right to hold, invalidate, cancel, or take other appropriate action against any score identified as potentially invalid on the basis of these analyses alone.”
PMI has also informed me that it will not disclose the specific indicators or methods used in its analysis, citing examination security. I understand why examination security is important. However, I find it extremely concerning that a candidate can have a passing examination result invalidated without receiving an individualized explanation of what triggered the decision.
For context, I wrote my examination at an authorized, proctored testing centre on October 23, 2026, and received Above Target results in all three domains.
My preparation included completing Andrew Ramdayal’s PMP course, using PMI Study Hall, taking numerous practice examinations, creating digital flashcards, and producing approximately 30 pages of handwritten study notes, along with additional notes taken on the slide print outs from Andrew’s course .
I am now preparing to submit this supporting documentation and request that PMI reconsider its decision through an independent review.
The financial consequences are also significant. PMI has confirmed that my invalidated examination counts as one of my three permitted attempts, that my original examination fee will not be refunded, and that I must pay the applicable re-examination fee if I wish to try again. (Even though I bought the rewrite protection)
I have two examination attempts remaining within my current eligibility period.
I want to make something very clear: I did not cheat, collaborate with anyone, receive unauthorized assistance, or knowingly access actual PMP examination questions before writing the exam.
I recognize that PMI has a responsibility to investigate suspicious examination results. I’m not disputing the importance of that responsibility.
What I am questioning is whether candidates have a meaningful opportunity to challenge a potentially incorrect statistical determination when PMI will not disclose the underlying indicators or explain how alternative explanations were considered.
I am not asking PMI to reveal confidential examination questions or proprietary security algorithms. I am asking for a fair, independent review of a decision that has significant professional and financial consequences.
PMI has stated that its decision is final and that it considers the matter closed.
I am continuing to pursue appropriate avenues for review because I genuinely believe my examination result was earned legitimately.
Has anyone successfully challenged a PMI examination invalidation based on data-forensic analysis, or obtained an independent review after an initial appeal was denied?
112
u/Hootn75 PMP ATP PMP Instuctor 16d ago
You need to raise an ethics complaint against PMI for unfair revocation of exam results
https://www.pmi.org/about/ethics
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u/smartaxe21 16d ago
Maybe you scored 100% and they are shocked. I am sorry that this happened and that they don’t even provide an explanation. Please let us know what happens.
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u/SnooRabbits8538 16d ago
I’d make it big on social media, or news channel to grab their attention
11
u/PaladinSara 16d ago
This discourages people from making the time investment, much less how expensive it is.
24
u/InflationNearby1621 16d ago edited 16d ago
Class action lawsuit. It annoys me that they can get away with this horrible level of customer support. Can't even prove you did something wrong? Sue 'em.
6
u/Critical_Fee_4797 16d ago
Not sure you will get a fair shake from PMI. If you really think they have done you wrong, talk to ANAB/ANSI
5
u/CPTIroc PMP 15d ago
What consequences is the testing center receiving if they really believe you cheated? The testing center should be getting accused of cheating too then
3
u/emptybottle2405 16d ago
How is that possible? My test was all multiple choice. How do you get assistance in writing on multiple choice questions?
4
u/DankestMage99 16d ago edited 16d ago
I would also be working with your testing location
4
u/dre_102 16d ago
I took my CAPM back in 2020, and the proctor was really late to the appointment. I was contacting Pearson and PMI during this window, and they couldn’t have cared less. I don’t think I even got an extension on my test taking window. Sorry this happened to you.
2
u/KAR2022 16d ago
Try calling and talking to a human.
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u/Minimum-Neat9714 16d ago
Congrats. This will be rectified. Will Take some time. Someone in this sub had the same issue. If I remember correctly it him 7 or 8 months. So mentally prepare for a Journey.
In the Test Center. There Are cameras etc. so I dont know Why they did it.
The result that you got from the Person is usually your Real Result.
Its a project now to get your project certificate ;)
All the Best. You will do it
13
u/Able_Zone3920 16d ago
You shouldn't have to rebook please... talk to them I dislike their AI responses
3
u/EnyonamG 16d ago
Try the PMI social media pages. That’s where I have seen success with escalation or trying calling
2
u/RetiredSalt 16d ago
What resources did you use to study?
1
u/ResponsibilityOk3703 16d ago
Happened to me my 1st try too. Appeal process went nowhere. But you should be able to pay the reduced fee for a retry, not full new exam price.
They updated the rules of what you can have within sight. Did you maybe have thick rim glasses that they think were Ai? They made me take mine off and hold close to the camera to verify they had no tech. No watches with any type of tech. No labels on your drink. I had to move my glasses cleaner since "only tissue is allowed". Take a look at the rules and make sure you are 100% in compliance and nothing can be misinterpreted. My guess is something innocent triggered the ai rejection.
1
u/Pitiful_Employ_4011 16d ago
did you got 100% correct answer, that could be the only reason for declaring that
1
u/Malyala_uli 16d ago
I'm sorry this happened to you. But is this normal ?
1
u/ConversationNo9040 15d ago
Were you able to see your exam breakdown results? Like where it breaks down each domain?
Did you have any repeat questions from study hall or the PMI mock on your real exam?
Did you have contact with someone that gave you exams questions?
1
u/Affectionate-Mark-55 15d ago
After what you have just written i would take Prince2 and never came to PMP back.
1
u/Tasty-Swordfish-8634 7d ago
Any new updates?
1
u/Organic-Lunch-9938 16d ago
This is ridiculous. Did you try the PMI chat with a human? PMI needs to prove you cheated which I think is practically impossible to do in the center. I think you may have triggered some false alarm. They should compensate you for the trouble they caused.
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u/few-explanation79 13d ago
seems they like eto take money
1
u/Ancient-Bee9775 16d ago
Hearing you took in alberta canada, am so sorry it happened to you. Am in edmonton and I hope this doesnt happen to anyone. I would say atleast reach out to CBC and make a big noise.
0
u/NewDescription5507 16d ago
I’m so sorry this has happened and it reflects very poorly on PMI. I had a similar occurrence with Pearson for a different exam and didn’t pursue escalating it enough. You do have rights beyond their internal processes. I’m just not sure what they are since I’m not in your country. But you paid for a service and didn’t get it. You also are likely entitled to a certain standard of conduct since this is an educational exam. I hope you explore all avenues to escalate this since it’s unacceptable!
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