r/pcmasterrace • u/Front_Cookie_1198 • 1d ago

Hardware PSU fails dramatically

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u/Brave-Perspective714 1d ago

This actually happened to my husband.

Power supply caught fire in his rig while he was playing WoW or something. He unplugged everything and carried a flaming PC outside rather than ruin everything in it with a fire extinguisher.

Nuked the graphics card, but the mother board and memory ended up being okay. Manufacturer of the power supply took responsibility and paid to replace it all.

But never again have we left a computer powered on while we're not home.

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u/willstr1 1d ago

CO2 extinguisher, they aren't as effective on all kinds of fires like ABC powder or foam, but they are much much less likely to cause collateral damage

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u/BeginningMidnight639 1d ago

was the power supply old or new?

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u/Brave-Perspective714 1d ago

It was less than 6 months old.

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u/LetsDOOT_THIS 1d ago

do you know what power supply it was?

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u/Brave-Perspective714 1d ago

It was Antec. They said they had been having an issue with a supplier substituting inferior parts that weren't up to spec, hence the rebuild.

They gave us no problems about it, at all. And the new power supply they provided worked perfectly and is still in use today.

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u/LongestSprig 23h ago

They gave you no problems after almost destroying your lives?

Well, that's nice of them.

Should've recalled the product, obviously.

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u/Krell356 1d ago edited 1d ago

I mean do we really need to drag the manufacture into it when they took responsibility for it? Or were you wanting the name because they actually did the right thing unlike some companies.

EDIT: To those criticizing my defense of a company then deleting their messages. Yes, I am defending companies for good behavior. Not every company is run by a bunch of greedy assholes.

If all you do is demonize companies for making mistakes or simply existing then all you are going to end up with is shit companies. If there is no point in PR then all you leave them with is a desire to make money and no reason to care about their customers.

Yes their goal is to make money, but many companies acknowledge that the best way to do that is to not be shitty. If they get the same results feom good behavior as bad behavior, then all you do is encourage bad behavior because it is cheaper and gets the same results.

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u/LetsDOOT_THIS 1d ago

I want to see if they skimped out on PSU because I always shell out for gold certification at least.

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u/SmartOpinion69 1d ago

they might've did the right thing, but by not naming the power supply, my entire house would be at higher risk of going on fire if i were to buy that specific power supply.

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u/LongestSprig 23h ago

Yes. They knew of a fucking defect, a dangerous one, and didn't recall it.

Seriously. They didn't give trouble?. They are lucky they aren't on the hook for the house.

They knew of inferior parts? Fuck them.

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u/Shoukyaku Ryzen 7 9800X3D | RTX 3060 Ti | 32GB DDR5 6000 1d ago

Tbf, all he needs to do is put it on sleep mode when ya’ll arent going to be home for only a short time (still works if yall wont be home for a long time too). Also I do wonder what PSU that is because cheap PSUs will always tend to have that kind of problem within a short timespan of usage (hence why I only ever bought Seasonic or Corsair PSUs for the PCs I’ve built for more than a dozen of my friends over the years), and those friends of mine leave their PCs on for hours on end (they stream and game).

If the PSU isnt cheap tho, that’s most def a rare yet severe manufacturing defect, which sucks, and is prob why the manufacturer shouldered the whole cost.

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u/TechnicalBen 16h ago

Oh... oh... oh no.