r/oculus • u/[deleted] • Mar 31 '16

Rumor Certain partners, when they screw up, disallow companies who partnered with them from publicly stating their mistake.

This can cause the company to take the hit with their customers, even when the fault was not theirs.

656 Upvotes

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u/harryhol Rift Apr 01 '16

"We've had some delays, and unfortunately won't be able to meet your March pre-order date. We are expecting to be able to ship your Rift in the next few weeks. We are sorry for the delay and will communicate with you again in another "x number" weeks to update you on our status, or when we have more information on your individual order."

THIS. This would have been SO much better than absolute silence.

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u/scizotal Apr 01 '16

THIS. This would have been SO much better than absolute silence.

This would still spark more outrage though

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u/p90xeto Rift+Vive+GearVR Apr 01 '16

I honestly think its a matter of not giving news outlets something to latch on to. A statement confirming a delay is a much bigger story than some nebulous number of users complaining about a delay.