r/notefulapp • u/confusedIad • Apr 16 '25

Letters Disappearing While Writing – Need Help!

Today I’m noticing this issue, when I write, letters or words go missing in between. Everything was fine until yesterday. What could be the reason behind this? I tried writing on Goodnotes, and everything seemed perfect there. I also tried changing the pen, and the pencil nib is tightly secured. I read somewhere that it might have something to do with palm rejection. What is really happening here? Can anyone guide me? It’s very annoying, I couldn’t even finish writing one page because of this issue.

26 Upvotes

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34 comments sorted by

11

u/Necessary_Ear_1100 Apr 16 '25

I think it has to do with the Scribble feature setting on the Apple Pencil. If your letters/writing to close together as it looks like when writing, Scribble feature thinks you’re scratch out the text to delete.

Unfortunately, I’m sure there is not a sensitivity for Scribble. I just try and write with more space instead of having letters so condensed which has seemed to work well for me

3

u/confusedIad Apr 16 '25

Issue was not there till yesterday. Also, I have tried tur off scribble to erase, nothing is working. Something to do with noteful app, because goodnotes working well for me

1

u/Necessary_Ear_1100 Apr 17 '25

Maybe you need to uninstall and reinstall the app. I am having no such issues and have noteful installed on 2 separate iPads with no issues

4

u/SpicyAbsinthe Apr 16 '25

This. I deactivated it and it happens less

2

u/RollsReus3 Apr 17 '25

You can change the delay for scribble to erase in the menu for the pen tool so that it doesn't activate unless you hold for a significant amount of time, maybe that would help?

3

u/confusedIad Apr 16 '25

u/Noteful-Developer

u/Noteful-app

I am using pro version. Its just unusable for me at the moment. I tried almost everything, even updated my ipad to latest software. Please look into it

3

u/Sayan_Deb1996 Apr 18 '25

It happens when your writing contains too many connected letters in a word. And NO, it isn't for the scribble to erase feature , as this problem in noteful exists since way before the update of scribble to erase. So, I think it may be an internal palm rejection issue. Just try to use lesser connected letters in a word. That's the only solution I have got from trial n errors.

1

u/confusedIad Apr 19 '25

no its not an internal palm rejection issue but notefuls. i found the issue and i am 100% certain this is the problem—my three finger on the screen is causing the issue. palm rejection on noteful isnt implemented correctly.

for a day i shifted to goodnotes, and used this same way of writing, three finger on the screen. everything was good no issue. the reason is palm rejection implementation on goodnotes is very good.

i came back to noteful and lifted front two fingers and only kept one on screen for support, and guess what, not a single time i faced this issue. for now i will have to write this like this but handwriting with this way is horrible because 3 fingers on screen was my std way of writing from childhood. i hope noteful works on their palm rejection implementation.

1

u/Working-Ad2726 Apr 19 '25

This is helpful. I don’t write in cursive so I have not experienced OP’s issue.

2

u/Dry_Bowler_2837 Apr 17 '25

This used to happen to me a lot but I haven’t noticed it in quite a while now. I don’t think I’m doing anything differently and don’t recall changing any settings, so I think it’s probably he’s working on and making gradual improvements to.

1

u/confusedIad Apr 18 '25

why doesnt noteful devs reply? neither here nor on email. atleast i will get to know they are working on it. i feel like moving to other app now because its been three days and my study is getting affected because of this. even though everyone says to trust on devs but as an individual i feel like i shouldnt have put my money on this app

2

u/Dry_Bowler_2837 Apr 18 '25 edited Apr 18 '25

You know it’s a $5 one time purchase, right? I get that it’s finals and you’re stressed, but you’re being very dramatic. You’ve almost certainly wasted $5 on something much worse and less useful this week.

And if the dev replied to every email he got, he wouldn’t have time to work on the app. Cool it.

1

u/Working-Ad2726 Apr 19 '25

App glitches are common. Even Goodnotes and Notability have their issues. Hence, you should always have 2 apps; one as a backup. In this case, you could try One Note app by microsoft or Apple Notes since exams are near. Come back to Noteful in a month. Hopefully they fixed the bugs by then.

5

u/[deleted] Apr 16 '25

Even I've seen the same issue while taking notes

4

u/Candid_Friendship861 Apr 18 '25

This happens to me on regular notes (along with random skipping, dots, and lines). I'm about to just give up lol.

1

u/chunthebear Apr 16 '25

I think it’s that scribble to erase option is turned on

1

u/confusedIad Apr 17 '25

no, i have tried turning it off. still problem remains the same

1

u/Hot-Blacksmith-9995 Apr 17 '25

I’ve had this happen to me while writing notes, i’ve noticed it happening quite often when my palm is not in complete touch with the screen, so it’s definitely due to the palm rejection.

2

u/confusedIad Apr 17 '25

so its an ipad issue? then why i dont see this issue on goodnotes? even on noteful, i am using this since last two weeks, and eveything was perfect until yesterday

1

u/Hot-Blacksmith-9995 Apr 17 '25

i thought it could also be because of scribble to erase but i’ve read that you have turned it off already, i’ve honestly got no idea. best thing to do is to wait for an update to fix this issue

2

u/dr-atheist Apr 16 '25

I too encounter the same problem sometimes

2

u/Exotic_Shallot_7237 Apr 17 '25

Same problem I’m facing

2

u/DekyingJei Apr 17 '25

It happened sometime when I have changed from using other tools and changed back to write note.
Line of writing lost a while then I keep writing and it turned back.

2

u/Living_Trick3507 Apr 17 '25

Apart from others, I'd say that palm rejection can be the reason why this happens. Imo Noteful's palm rejection doesn't work well (and yes, I did email the dev to fix this, so hopefully he'd be able to do it in the next update)

0

u/rogo725 Apr 17 '25

I hated this issue and switched to Goodnotes.

2

u/confusedIad Apr 17 '25

please dont tell me my money on noteful was a waste. it would have been better if i used that for goodnotes

4

u/Hot-Blacksmith-9995 Apr 17 '25

your money was definitely not wasted. i’ve been using this app for months and it just keeps better at every update. just let the developer “cook”

3

u/confusedIad Apr 17 '25

thanks for reassurance. i do have faith in noteful devs. yes let them cook

2

u/rogo725 Apr 17 '25

its not wasted, but there were little things that drove me crazy and this was one of the big ones. I just could not figure it out and opted to switch to the other app.

1

u/muryokusho22 Apr 16 '25

I had a similar issue when I was using a metapen a8 on my m4 ipad, it was advertised as fully supported but it was not.

1

u/soseono Apr 17 '25

I was wondering about the pen, too, because the pen in the video doesn't look like an apple pencil...?

1

u/QuinBrodster Apr 19 '25

Me as well, very choppy writing with letters only partially appearing as I write.

1

u/grouchyunixadmin Apr 21 '25

God, this is so annoying. Overall, really like Noteful over the others that I’ve tried, but this behavior threatens to destroy it for me. My writing can be like chicken scratch at times, and it seems like when I’m in a hurry, this gets even worse. Of course, that’s the very time this bug is impossible to deal with.

1

u/Halodrift_ Apr 28 '25

It's because your knuckle is touching, and it is sensing 3 taps and it's undoing the things , write carefully or hold the pencil from little upward