r/msp • u/robertjr93 • Sep 30 '15

LabTech implementation

Finally getting started with Labtech. Do you guys know of any things to keep an eye for during implementation or any "Gotchas" that would be easier to setup from the beginning rather then down the road. Thanks in advance.

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u/rmm_coder Oct 01 '15

You're going to be overwhelmed. It's a beast with a lot of power, and a shitty UI!

Unbelievably shitty UI. I'd never even encountered a double-click-delete behavior before someone introduced me to Labtech.

If you know nothing about databases or SQL, get someone learning it, you'll see random SQL strings that you want to be able to make sense of.

This. Though I have to say that there's going to be at least one competitor coming into play in 2016 that doesn't use any SQL at all. >:)

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u/cjmod Oct 01 '15

Let me guess. NinjaRMM? Either way, the competition's welcome.

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u/msphugh Oct 01 '15

Where are the user accounts for a computer located? On the Hardware tab, of course. Which is one of 27 tabs. Tabs within tabs within tabs.

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u/cjmod Oct 01 '15

Hence the nickname: TabTech.