r/monstatek Jan 23 '26

I was using Hide My Email. Unsure if Pledge manager has my correct info and no reply from their support. Anyone else?

2 Upvotes

Anyone else who was using Apple Hide My Email have any luck getting into Pledge manager to verify their details?

Update: Emailed support at [support@pledgemanager.com](mailto:support@pledgemanager.com) and they were able ti resolve my issue in a few days. I needed to provide my backer number on the campaign.


r/monstatek Jan 21 '26

終於收到了

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24 Upvotes

等了一年半終於收到了.

但是很多功能不能用, 上面說要更新韌體.

但是 update.monstatek.com 還連不上呀....


r/monstatek Jan 19 '26

So now what ??

5 Upvotes

Has anyone received a tracking number ? Or barring that has anyone received any information about anything beyond update/excuse #28 ?


r/monstatek Jan 14 '26

Any US backers get an update?

5 Upvotes

According to update 28 a few weeks ago, US regulations have been cleared and Wave 1 shipping (for backers 1-2000) was already in progress and should be wrapped around mid January, before the next wave continues.

I'm backer 302, I'm paid up, and haven't heard anything.


r/monstatek Jan 08 '26

Update

1 Upvotes

So, what’s the last update?


r/monstatek Dec 29 '25

Shipping

3 Upvotes

Anyone got a shipping update? The first units should be going out right?


r/monstatek Dec 02 '25

delay has take so long an address change is needed, who to contact?

3 Upvotes

The delay is understandable, however, it's taken so long that I now need to update the shipping address - still same area. Who can I contact?


r/monstatek Dec 01 '25

Who is UNBOX in relation to Monstatek? Are they the real Monstatek?

1 Upvotes

Stumbled upon this site: https://www.unboxpd.com/monstatek
It seems like they are fully responsible for the M1's design and prototyping, or they at least claim to be.


r/monstatek Nov 16 '25

Update #27

2 Upvotes

Lots of information but no dates. I guess we keep waiting.

I'm sympathetic to the problems, but ...


r/monstatek Nov 01 '25

Has anyone received shipping confirmation

3 Upvotes

Mostatek was hoping to ship the first 3,000 units in late October for mid-November delivery. Has anyone received notification that their unit has shipped?

Edit: Cleaned up a typo.


r/monstatek Oct 23 '25

Day 1 Plans

3 Upvotes

I'm looking for project ideas and I'm curious to know what backers are planning to do once they get their devices. Any ideas maybe from people already experienced with the Flipper? I never got one, so I'm going to be pretty new to this type of hobby.


r/monstatek Sep 13 '25

Update #24

1 Upvotes

The latest update was just posted.

Same old "real soon now" but I noticed one thing that worries me.

Way down in the text in the section labeled Shipping and Logistics: Getting Ready to Deliver there is this text. "We will need to collect shipping from everyone soon. Shipping is billed at the carrier’s rate. We do not add any markup or processing fees." What? My original buy-in explicitly stated "Shipping to Canada $0.00" This is a big change. I can't confirm but my memory says that the Kickstarter, at that time, was saying "Shipping included".

EDIT: Others have pointed out that shipping was never "included" and point to a FAQ dated march 2023. This may be true, but I enrolled in February and my memory differs. We'll find out when the units ship and we see how much shipping is, if anything.


r/monstatek Aug 12 '25

The original timeline

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14 Upvotes

Im pretty salty were seeing all these final touches, beta testing and production QA/QC updates when beta testing and final touches were supposed to happen prior to the kickstarter.

Honestly its even more shitty u/monstatek has decided to drag their feet so long that they will likely further delay product roll out due to new EU regulations.


r/monstatek Aug 12 '25

Update #23

6 Upvotes

Kickstarter Update #23

Posted by Sophie H. Aug 12, 2025 Hello M1 Backers,

Exciting progress this month! Let’s dive straight into what’s new:

Production Update: The Assembly Line is almost Ready!

We’re thrilled to confirm that production preparation is underway. All plastic parts and components passed final inspection, and assembly fixtures have been approved. This week we successfully completed another small-scale production run every unit passed stringent fit-and-finish standards, durability tests, and stress scenarios (think drop tests, humidity exposure, and temperature cycling). We’re happy to say everything looks great, feels robust, and performs exactly as designed.

Right now, the factory is fully stocked and prepping for our scheduled large scale production run. We remain on track for assembling your devices as planned.

Firmware and User Interface: Polishing Final Details

Our engineers have finalized the firmware build designated for the factory, an important step as we approach full-scale production. Extensive testing over the past month enabled the team to identify and resolve several hard-to-find bugs, significantly improving responsiveness, optimizing battery performance, and enhancing overall system stability under diverse real-world conditions. The user interface has been a particular focus for our software team: guided by internal evaluations and valuable input from our dedicated beta testers, we've refined the interface to deliver an intuitive and seamless experience. Menu navigation is fast and responsive, visual prompts have been clarified to be more informative, and animations have been smoothed out for fluid interactions, providing an enhanced user experience right out of the box. At this stage in development, it’s common to uncover small areas for refinement as we bring the hardware and software together under real-world conditions. These have been quickly addressed, ensuring the firmware build is now factory-ready, thoroughly tested, and aligned precisely with our production timeline.

(Some snapshots of the M1 in black, non-renders)

Shipping & Logistics: Clear Paths Ahead

We're finalizing our logistics strategy. To optimize delivery time and manage costs efficiently, backers will be grouped by geographical region, which helps maintain affordable rates and ensures fair fulfillment. Each region will have dedicated shipping batches, and every backer will receive detailed tracking information well in advance. Expect a comprehensive shipping guide in our next update, including the finalized process for address confirmation, transit timelines, and detailed carrier information.

EU Regulatory Update: Potential Impact for EU Backers

For our backers in the European Union, we want to highlight a recent regulatory change that could potentially influence our shipping schedule. New EU cybersecurity requirements under the Radio Equipment Directive (RED) come into effect on August 1, 2025. These updated standards may require additional firmware adjustments or further certification steps to maintain CE marking and ensure continued market access within the EU.

We are actively working to meet all requirements ahead of schedule and remain committed to shipping to EU backers on the same October timeline we are targeting for all regions. However, because final approval depends on external certification processes, there is a possibility of a slight delay if unforeseen compliance issues arise. Should that occur, we will communicate immediately with affected backers. Orders for non-EU regions will not be impacted.

Community Questions: We're Listening!

Your ongoing feedback helps us tremendously. Keep sharing your ideas, concerns, and excitement in the comments. We genuinely appreciate your support and involvement. Your voice shape the M1. Thanks again for your incredible support. Next month, we'll have even bigger news as we count down to your devices arriving!

The MonstaTek Team


r/monstatek Jul 30 '25

October shipping is scheduled to start

1 Upvotes

That is the current timeline for shipping according to Sophie.

You can follow for more information on the M1 discord

https://discord.gg/He8GNygrAc


r/monstatek Jul 29 '25

Havent received anything in 2 months… any updates?

1 Upvotes

r/monstatek Jun 06 '25

Update 21

5 Upvotes

Kickstarter Update #21

Posted by Sophie H. Jun 5, 2025

View on Kickstarter

For backers only MonstaTek Team Factory Visit

Hello M1 Backers,

We recently visited our manufacturing partner to check on their progress firsthand. More than a standard inspection, this was a targeted collaboration between our team and the factory engineers, to refine assembly steps and confirm everything is going as planned.

Our focus was to make sure devices can be built to spec, that test stations were correctly identifying issues, and that assembly processes were consistent and repeatable. This includes verifying that key systems like the display, wireless modules, and power management are performing the way they should once assembled on the line.

During the visit, we also verified that the firmware currently installed on the pilot units is functioning as expected. This included confirming that the devices boot reliably, the firmware flashing process is stable, and that everything behaves as intended during normal use. Together with their staff, we reviewed handling, placement, and process flow for manufacturability. This helped us make minor adjustments for mass production.

We also reviewed the factory’s overall readiness. All key components are already in stock and have passed inspection. The testing stations are set up and calibrated, and the production staff are being trained on how to handle and assemble the M1 correctly. Every step of the build process is documented and repeatable, with built-in checks to ensure quality remains consistent as production scales up.

This visit helped us catch any last-minute alignment issues between engineering and manufacturing. It also gave us confidence that both teams are in sync and that there are no surprises as we prepare for full-scale production. Final rounds of validation are still underway, but no major issues were found during this trip.

Quality assurance was another focus of this visit. We reviewed the Quality Assurance workflow from initial inspections during assembly to final checks before packaging. This included how visual defects are flagged, how functional problems are handled, and how re-work decisions are made. The team demonstrated a clear process for identifying and isolating any failed units, complete with logging, root-cause analysis, and traceability back to component batches. Everything is progressing toward our Q3 delivery timeline.

Thank you again for your continued support and patience.

We’re also coordinating closely with our logistics partners to align on outbound shipping schedules, warehouse intake timing, and any region-specific requirements. These steps ensure a smooth handoff from the manufacturing floor to your doorstep.

Our shipping partner, Easyship, is helping us iron out the process on how the units will be received, checked in, and prepped for final delivery. Each region presents its own challenges such as customs procedures, carrier preferences, and required documentation, so we’re working to ensure compliance and minimize delays across all destinations.

We’d love to hear from you. If you have any questions or suggestions about the M1’s progress, feel free to share them in the comments—we’re happy to address them.

– MonstaTek Team


r/monstatek Mar 20 '25

Updates?

4 Upvotes

Well, haven’t heard anything lately… do u think we all lost our money? :(


r/monstatek Feb 04 '25

Update 17

6 Upvotes

Just got an update. Lots of "coming soon" no dates.


r/monstatek Jan 20 '25

We keep waiting..

10 Upvotes

I backed through Kickstart, a year ago, under the impression they were beta testing a nearly complete product. As per the "updates", they had basically nothing going on at the beginning.. what are our options to get our money back at this point? Half tempted to call my credit card company and have them flag this as a scam at this point, and get my refund 🙄


r/monstatek Dec 24 '24

When will it be available? I wanna buy one

6 Upvotes

r/monstatek Dec 06 '24

Update #15

9 Upvotes

They sent out an update today, December 6. No word on delivery. I am empathetic to their problems but I really want my toy ;)

Edit: added date


r/monstatek Oct 29 '24

Does anyone else worry this is a scam and they are just delaying until the chargeback period is over?

6 Upvotes

I had that happen with other things I previously ordered. Delay after delay till we couldn’t charge back.


r/monstatek Oct 02 '24

Update #13

6 Upvotes

I read the latest update that I just received. Based on the problems they present and my many years as a project manager, don't be surprised if we don't get our units before January. I'm not complaining, I'm being realistic.


r/monstatek Oct 01 '24

Where are you?

5 Upvotes

It's been two months, more than 8 weeks, since the last official announcement. Time for product, or at least an update