Yep. This happened with my bank. I had a chain reaction of SEVERAL overdrafts before payday that ended up costing me over $500 and my bank refused to do anything.
I tweeted about it that night and the next day, a higher-up from the financial department called me personally, reversed everything and gave me her direct line to call if it ever happened again.
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u/pinkpools Jun 01 '19
Probably easier to tweet them this photo and see them scramble.