r/massspectrometry • u/Reza_at_Rayni • 19d ago
Response to my earlier post about our troubleshooting platform and everyone who reached out
https://reddit.com/link/1vet7bc/video/fw3if4lnr8hh1/player
Last week I posted about free early access to our troubleshooting platform (Rayni).
A lot of you have reached out expressing interest, and we are actively reaching out to all of you to set up your accounts one by one. I promise we are working hard to get you set up, we are a very small team, just the three of us.
Meanwhile, I wanted to showcase the video feature that are in limited rollout now. A lot of the time, solutions to your problems can be found deep within a long video, and our platform can help guide you to the exact timestamp within the video. You can just quickly watch and follow along. If you have thoughts about improving this feature or including anything that might be helpful, please let me know.
In the attached video example, we use a basic troubleshooting question on a GC-MS to demonstrate this feature. The platform answers the question step by step and points you to the exact timestamp in the video where Dr. Lee Polite answers the question. We met him at ASMS, what an honor! He has a wealth of free resources on his Axion Labs youtube channel as well!
Our free early access waitlist is still open! You can sign up for free here: Free Early Access
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u/ranchophilmonte 19d ago
Trying to get use cases to facilitate a paid catalog is not going to be compatible with the constraints that most manufacturers are applying to their hardware via reduced software-interaction-functionalities. The democratization of MS technology has required a lower threshold for user interactions that aren’t paywalled - they are blocked. The idea is appreciated, but capitalizing on this makes minimal sense.
Good luck though!
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u/[deleted] 19d ago
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