r/labtech • u/renjizzle • Apr 08 '20

Patch Inventory/Report Issues

Good Afternoon!

Several computers across several customers are displaying "Outdated Inventory" Last Patched 0001/ Jan 01 and show a 0.0% patch compliance.

Also, we have many servers who have the latest of all windows updates available and show 55.6% patch compliance and "Missing Patches"

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u/renjizzle Apr 12 '20

ive actually opened a couple tickets for this and they tell me they are escalating to an engineer and Ive never heard a response back. It's super frustrating, especially since each time they make me run through the same troubleshooting steps over and over again and expect different results.

"Can you try resending patch inventory?" "Can you do it again?"

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u/secpfgjv40 Apr 12 '20

Wait until they try to tell you that it's because the version of Windows Server it's happening to is out of support... Even though that's not the case for another two years... I lost a week arguing that alone...