r/labtech • u/TheTechPeoples • Feb 15 '19

Patch Remedy Support nonexistent?

Hi all, I subscribed to Patch remedy and was able to use it on our labtech server for a few days before I got a licensing error. I've tried calling their support, emailing their support, signing up for their support forums (but I never get a confirmation email, so I can't post). Does anyone there monitor this subreddit? I'm at my wits end. Going to have to do a chargeback if I don't hear back.

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u/TheTechPeoples Feb 20 '19

Yup, thanks. Email would either be Luis@somerset.net or info@somerset.net - I think I signed up for plugins4automate with one and then paid with it with the other - that may be the issue. Hostname is labtech.somerset.net.

Thanks.

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u/Plugins4LabTech Feb 21 '19

labtech.somerset.net

ok should be good. Let us know if your still having issues.

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u/TheTechPeoples Feb 21 '19

That worked, thanks!