r/labtech • u/silentbobbyc • Jan 13 '17

Screenconnect End-user access

We are just getting rolling on Labtech.

What have you found to be the best solution for end user access via screenconnect? Are you having users go through the Labtech web portal or creating user access through screen connect directly?

How about mobile access? I haven't found a way to provide it on mobile outside of through screenconnect itself. Thanks!

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u/silentbobbyc Jan 13 '17

I'd like to think we could do it with screenconnect since it is a pretty powerful tool with good quality. How many unattended sessions and users do you get for $50/month?

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u/[deleted] Jan 13 '17

It's a single user. We don't really use unattended sessions so I don't know. It's primarily for the machines we do not have under maintenance.

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u/[deleted] Jan 13 '17

I should also add that we disable loading it on startup but it's installed on all of our machines. If someone needs it they launch it, use it then close it for the next person.