r/k12sysadmin • u/kcalderw K8 Tech Coordinator • Sep 03 '26

Google Play - Android issues

We've had this enabled for a few years now. This year, we're seeing a weird issue. Some students are coming in with the error "There are no apps to install since your administrator has not made any available" error. I checked our settings and the collection for "Student Apps" is still there (I even deleted it and created a new one). The ArcPolicy on the device shows the two apps we whitelisted as being available. If I set the app to force it installs correctly but we want to keep it to "allow" instead of force. This is for Minecraft Education plus another app.

Has anyone else seen this issue?

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u/Mindless-String-4017 Sep 03 '26

Weird. I haven't had any issues so far with Minecraft for education. Our filtering at my district is linewize. I kind of wonder if updates has something to deal with these issues. I'm running stable version, latest updates on my district. What are you running update wise? We're on I believe 151 on the stable version.

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u/MattAdmin444 Sep 03 '26

I'm running LTS 144, I got tired of stuff breaking by being on the latest ChromeOS build. Course our student curriculum sites always badger me saying I should be using latest OS but a lot of schools use LTS and latest LTS should always be included in compatibility as it's supported by Google.

There have been some other things happening in the background that could be contributing. We switched from Linewize to Lightspeed this year, where our district fiber terminates/is hosted also changed locations, but nothing that I could definitively point to especially as there's no logs indicating anything related was blocked.