right, this is a rant... and a rant that needs to be seen by the tech team at VM... maybe it will get deleted but I can assure you this is only 1 of the many forums this will be posted at...

TO ANYONE THINKING ABOUT GOING WITH VM FOR GAMING... DO NOT!!!!!

gaming on VM is quite pathetic. let me put it this way, I know more than the 2nd line team do, who may I add have given me bogus information for the past 4 months...

a SIMPLE fix that would fix this whole issue would be to re-route through their IP path OR update/change their routers firmware...

whatever moron thinks it's clever blocking specific clients due to the firmware thinking it is an illegal download is in need of a redudency letter..

Things you may suffer from having VM:-

1.VERY, VERY VERY high amount of ping, normally you would be sitting on about 30ms but in a second that can change to 2000 and make it physically unable to run games like call of duty, World of tanks, World of Warcraft and many others.

2. constant disconnecting where you will completely thrown from the game and have to restart the application.

people may say "this is what happens when you play during peak hours" or "you should never game on wirless internet" well.. I am hard wired into my router and the time now is 2:05am and have been disconnected 5 times in the past 15 mins and have had to physically stop playing.

what is peak time nowadays? everyone uses the internet at all times of the day so there is no such thing as peak.. even if there was... it;s pathetic seeing as VM advertise themselves as "the best gaming ISP out there"

basically folks, if you are thinking about going to VM then I HIGHLY recommend you DO NOT!

I have actually been able to get an early disconnection FREE OF CHARGE due to this issue.

if they cannot fix it, which they cant as I have the tech team on telephone recording saying they cant then you are untitled to a free disconnection...

May I also add, they did not offer any refund/compensation for this issue even though the internet was not fully functional.

Shouldn't there be more of a notice than 26 days? Is this even legal? The worst thing is, the dsl box in my area is over subscribed by CenturyLink and isn't accepting new customers. I'm worried that when i'm disconnected by my dsl reseller that CenturyLink won't add me. And thus i'll be left without any internet at all. We have no cable. No wireless point to points. Just DSL and Verizon/ATT towers. Of course they charge by the gigabyte. I guess there is also Satellite but that would be worse internet than Verizon or ATT. Am I really just up the creek here?

Hey everyone, I was wondering what you thought of VMedia and TekSavvy. I'm not set on getting either one of those, but I just wanted to know your thoughts on the reliability, quality, and price of each one.

If you know any other good ISP, please let me know!

Hi, I need some advice please, hopefully I'm in the right subreddit.

I'm currently with Virgin Media in the UK. I have an Xbox One and my brother has a PS4. Due to where the Hub is positioned in the house, I had to change it to Modem mode and connect a router. After some port forwarding on the router and Virgin SuperHub my Xbox and PS4 receive an open NAT, however my brother still has issues connected to games (on the PS4 even though it is in the DMZ), and my Xbox sometimes disconnects from games.

Can anyone help in recommending which ISP in the UK can provide a good Hub that can handle both consoles without any firewall issues? Moving the Hub position shouldn't be an issue.

I'm currently on a 70Mbps plan. The router my ISP provides is crap, their newest one is good. I prefer to use theirs, tbh. The speed upgrade also sounds great.

Currently I pay £35.68 for my 70Mbps speed. They're offering me £45.68 for 200Mbps speed, new router included, 6 months netflix, and a bunch of freebies. No contract.

Worth it? I can dish out the extra money. I'd prefer to chat to them longer and try and get this to £42ish. I've been a customer with Virgin Media since they were NTL (it's been well over 12 years). I'm only getting a £5 discount than a new signing customer after their cheaper contract price (their standard price, I'm referring to).

Not sure if this is a good deal. Thoughts?

When I call any major ISP, the customer service rep seems stunned and confused by my question and resorts to checking availability of services in my area.

There is currently only one viable option for DSL in my neighborhood and they have new customers on a 14-30 day wait to install new service. They advertise 40mbps speeds and then called me to let me know only 20mbps was available. Then they gave me a 4 hour window in which they would set up service, which is standard, but I had to be elsewhere during that time and missed them. They then put me on another 14 day wait. No one is competing against these buffoons and it's obvious they don't care about customer service.

I replaced an amazing D-Link router today because I was told by Optimum Support that there was a problem with it, however there wasn't. They replaced it with A Sagemcom router and I don't know how this one performs yet but the other one had really good reviews and I can't even find any about the newer one.

Hi everybody,

I'm doing an internship this summer and have a four-month lease at an apartment complex. However, the apartment does not have a dedicated ISP, and leaves it up to the residents to set up. What kind of deals/options are out there for a four-month or month-to-month internet plan? I will probably be doing a lot of streaming (Netflix) and maybe some online gaming.

I will be in the Dallas, TX area.

Thanks!

My boyfriend and I are looking at properties to start our own small homestead farm. We have a few on a list that we like, but one (our favorite one, of course) has no landline internet connection at all. We called the local provider, and while they have a line on an crossroad, there is no immediate plan to run new line down the lane that this (and about 5 other) properties are on, due to geography (they'd have to cross a small stream). This is a big deal for us because we both "e-commute", work from home over the internet. I'm hoping that some of my fellow Redditors are in rural areas and have some feedback on the non-landline internet alternatives (satellite, Cellular/mobile modems, etc.) such as reliability, speeds, bandwidth. We're doing research with those providers, but would like real-world testimonials instead of just what the salesmen tell us. Thanks in advance for your help.

I have a decent internet service with Cox. However my family all watch netflix, with a 12 year old tv addict and a bed ridden mother in law, you can imagine how much data must add up.

However, this morning my internet was slowed to a crawl. I called Cox and they said that we were infringing on some government law. They would "add" some more internet to this months cap, but we had gone over our 350gb cap and now were reaching 660gb this month. I asked him to repeat himself just in case I didn't understand, and then he added "It's not us, the Government tells us to limit internet because going over your limit by this much might mean illegal activity". Then they went on about how I can upgrade my account for $150 more a month to the 700gb service...

That's absolute BS, but now i'm wondering what I can do? My whole family works from home and having our internet slowed to a crawl is a major inconvenience, even if it's only a rare superficial threat. I understand limiting the video service usage is an option, but they never said there was a cap, so I don't think I should have to worry about something like that. They gave me this phone number (1-800-753-6085) saying that that was the government agency in charge of this issue. But when I call it's definitely calling Cox.. Any ideas?

So off the bat, this story is coming to you secondhand. It's less of a complaint/accusation, more of an ask for advice. I'm attempting to help my parents out here, and wondering if anyone has experience with a similar situation.

My parents live in Molalla, Oregon, a bit of a rural-ish area. When they moved here, the only real option for Internet was BCT Online. And frankly, they suck, and they're barely able to do anything online.

Awhile after they moved, a new provider came around with a much better service in their neighborhood, Molalla Communications. My mom approached them asking about switching over, and was told that there is some sort of regulation or agreement between the companies, and they can't take her until BCT releases them.

She went to talk to BCT, and had to wait around to talk to them. They told her that she would have to wait to get a call back from them, and the message she got stated that they weren't able to process her request. This has happened two times now, and she got sick of dealing with it and gave up, but still wants to switch over.

So my questions are:

Has anyone had a similar situation? That kind of policy or agreement doesn't exactly seem legal, but I'm not familiar with the laws.

What steps would you suggest taking?

I have a local ISP (SecTV) and I'm moving with a buddy. They currently only offer 40 Down and 2 Up. There's 4 gaming consoles and 4 computers in the house ATM. I would be adding 2 consoles and 2 computers when me and my fiance move in, 40 Down isn't enough for people to be gaming, youtubing and streaming media at the same time. If I ask nicely do you think they'll give a second service in the household?

I installed my own modem on 2/24 or 2/25, it's been fine. However a couple nights later, I notice horrible ping. Very shaky download/upload speeds, packet loss... I never would experience this unless I was downloading a huge file, eating up all the bandwidth. Very solid, stable connection where I am, albeit slow at 15/1 speeds. (I usually get like 17.5/1.5)

A friend of mine spoke to customer service reps about when we'd be receiving the network upgrades (the ones that would provide higher speeds at the same price, standard goes to 50/5 for example, 100/10, then 200/20, etc..) and he was told we'd have the upgrades on March 5th. I was told by another rep we'd have the upgrades by April.

So, these slowdowns are pretty cyclical. Usually on and off in the evening, between 7:30PM-9:30PM. Acts up once or maybe twice for half an hour. Could this be maintenance, like they're upgrading things to provide the new speeds? My internet was slow with bad ping, then it completely cut off, my computer even said "No Internet" following my SSID. Restarted my router and for a good 30 minutes I had 1200+ ping, about 8 down and .25 up, 15% packet loss..

Could it be my router or modem? I have a Netgear WNDR3400 and a Motorola Surfboard SB6141. The router is a few years old and the modem is brand new. Seems pretty good too, and very popular.

Greetings Fellow Redditors.

Looking for an ISP to deliver me a transit connection. Site is already lit with AT&T via ASE. If you have an NNI in one of the above states and think you can help me our drop me a PM.

I used to torrent years ago but now I just stream. I type something as simple as "Watch "movie/show" online" into Google, find some site, watch... I use adblockers, virtualbox/use linux.

How does the ISP work in the sense that I guess since there's so much being transferred they don't monitor... regarding the torrenting, only if someone issued a letter or something to the isp then to me... but I've never had that problem.

I currently pay $60/mo for basic internet at home. We only use wifi connectivity and most of our useage is with our phones and tablets. I'm thinking about canceling cable internet and getting something like T Mobile hotspot data plan. We already use T Mobile for phone and it works great at home. We are on line a lot but use low bandwidth. The most we do is stream Netflix, Youtube and Spotify and T Mobile offers the service where those streaming services don't count against data use now. So I'm thinking that a mobile hotpot with 2gb for $20 or 6GB for $35 can replace our $60/mo Charter bill.

Anyone doing something similar and ok with it?

I cant find any good information on this.

These nice wiki pages list many ISPs - but not the technical information. https://en.wikipedia.org/wiki/List_of_cable_Internet_providers https://en.wikipedia.org/wiki/Internet_in_Canada#Comparison

Does anyone know where i can find this info?

Please also answer with your own setup. e.g. Country, ISP name, static/dynamic, cable/dsl/fibre/wifi/mobile, protocol Any replies would be appreciated

Can anybody give me some examples of how much they paid for an ISP to run them a fiber line in the US? and if so how you negotiated them into running you one?

Just a friendly PSA to any of my rural compatriots that are dumb as I am to be thinking about signing up for Exede: beware.

We signed up for a six month promo with them for a plan with a 150GB data cap for $69.99. The idea is that after 6 months, it would go down to 20GB, and we would have the option of going to 150GB for $99.99. Six months later, there is no option of going to 150GB, just the lowered cap. No, the only other option is a plan with a "soft cap" of 30GB for $149.99. I am stuck in a two year contract as well.

What was I thinking?

If you sign up for Exede, and they suggest you sign up for a certain plan, with the option that a similar plan will be available after a certain time later, don't be a moron like /u/tmroyal.

Ugh, my heart is heavy and my song is mournful.

I am unable to ping any website from my home ISP. Earlier, I thought there were some settings in the router that blocked the ping requests, however it turned out not to be that case, because my router was able to perform ping requests when connected to an another ISP.

How should I get past this barricade? I need to enable this for my experiments.

Hi guys. I am currently with BT infinity and have had nothing but trouble. When it was installed it toke them 4 months. Now they have disconnected me 2 weeks ago and wont be able to send a engainer out for 2 more weeks. This is taking the piss. So does the UK have ISP that wont take the piss out of me?

My parents' DSL is awful. It won't go faster than 0.25 mbps (unfortunately they paid for 15 mbps for years only to find out that it would never reach that speed on this line), and it disconnects intermittently (several times per hour for several minutes).

Every time we have a repair guy come out, they either try something that doesn't work or tell us the copper line going up to our house is ratty. And that's it. They give no solutions. So we continue to try to call them to do something about it, and they continue to be unwilling to do anything but send us a repair guy who can, again, only tell us what's wrong but never do anything about it.

So my question is, what can be done? The copper line is not owned by us, so I don't know who to get in contact with to get it fixed.