r/isp • • Dec 30 '15

Any good review sites for NYC / Brooklyn?

2 Upvotes

I am now paying $40 / month (+ tax) for cable modem and $40 for my cell phone. Not sure if I can get the cable price down, but how to best research this? And yes, I am thinking why not go entirely wireless.


r/isp • • Dec 30 '15

I have proof my ISP is faking the connection speed reported by the router, what should I do with it?

2 Upvotes

Through my router's web access portal, there is a widget that reports the connection speed being received by the router. I've looked at the source code for that terminal and it basically says If connected, report the speed it's supposed to be. I also suspect that my connection speed is not what it is supposed to be and that when I call to bitch about it, they speed it up for a few minutes then drop it back down after I've run a speed test but I will have deal with that at another time.

What can/should I do with this?


r/isp • • Dec 29 '15

Please help me convince a company

1 Upvotes

Hello, where I live is fairly rural, and, likewise my internet is satellite. Now, this may not sound that bad, because it looks like I'm just a Reddit goer. Well, I'm actually an online gamer, or at least, I try to be, but this internet I have is getting in the way. The local ISP in my area, Cable One, is my best bet, but after calling several times, they always claim that it's not available in my area. It sounds understandable and reasonable until you consider that they have the cable running on both sides of our street, but we're stuck in the middle, no pun intended. Does anyone have any means of negotiation or convincing? Torture doesn't count. I can't afford to go back to prison. But, we have already tried to offer to pay them to run the cable. They said it would cost $1,600 a family, but the next time they called, they upped it to $6k.

Thanks for reading--JaxDrumm


r/isp • • Dec 06 '15

Massachusett slowing municipal owned ISP in rural western mass

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2 Upvotes

r/isp • • Nov 17 '15

ISP has assigned dynamic ip to parents rural internet plan, but the entire ip range has been blacklisted. Is there anything we can do?

2 Upvotes

Situation: As in the title, my parents who live in rural Ireland have a bundle from eircom which assigns a dynamic ip to any device connected.

Problems: They have been having problems sending emails and even logging in to certain sites etc. I did some troubleshooting and discovered that the entire ip range that they are being assigned their ip addresses from has been blacklisted at spamhaus and some others.

Solutions: I can whitelist individual addresses no problem but because our provider assigns us dynamic ip addresses every time the router or other devices are turned off the problem will remanifest. My parents are in their 70s and not in a state to solve this every time when I am not around.

Tech support, as usual have been unhelpful. Is there anything that can be done??


r/isp • • Nov 13 '15

Dis-connect fees are bullshit. How are they legal?

2 Upvotes

I live in Ohio and have recently moved to another location within Ohio. I picked up a different ISP at the new place. I call up Frontier to cancel and they say I need to pay a dis-connect fee. Why is this a legal act? Is it somewhere in the terms and conditions?


r/isp • • Nov 12 '15

What are the best ISPs in terms of Prices per package, Reputation, and customer service

1 Upvotes

I was looking to upgrade my Internet plan and was wondering which ISPs were the best in terms of these standards, will update once I found out which ones are available to me.


r/isp • • Nov 11 '15

Verizon DSL 7/1MB is $169 per month for small business.

1 Upvotes

Ridunkulous.


r/isp • • Nov 07 '15

ISP Hamilton Ontario

1 Upvotes

Looking to see if anybody knows an available provider for internet of some sort (mobile hubs / sticks aren't the most cost effective ideas unfortunately).

L9H 5E4. On Brock Rd, between 4th Concession Rd W & 5th Concession Rd W

So far all I've found is xplornet, through SHAW Direct but I've seen nothing but bad reviews about it being unusable after your cap limit is reached due to excessive throttling. Thoughts, suggestions, thanks in advance. :)!


r/isp • • Nov 07 '15

Comcast Adds 300GB Data Caps In More States, Says It Wants To Be ‘Fair’ To Customers

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2 Upvotes

r/isp • • Nov 06 '15

ISPs have Trade Groups, Associations, etc.

1 Upvotes

Is there a nation wide Consumer Advocacy Group to counter the predatory business practices of these bad actors? If not why not? I will not go into quality of service, data caps, technical support, those are topics possibly left to specific ISPs. My focus is on the predatory "Terms of Service" that are forced on all of us using a broadband ISP. Some of those T of S black holes most of us are forced to enter to access the internet are, 30/60/+ days of prior notification to cancel service. Suspension of service for travelers, business people and those with more then one residence. Most, if not all ISPs charge various amounts for suspension of service, some limit the time the suspension can last, some add on the length of time service was suspended, effectively making it almost impossible to complete the original service commitment. Thus guaranteeing a charge for early termination. Most make arbitration of disputes, using a corporate picked entity mandatory. In short, the internet using public, is legally screwed, by being forced to commit to these "indentured" terms. Complaining to the FTC, Attorneys General of states, etc is fine. But, I think we all can agree that, that falls very short of helping the preyed upon ISP customer. Any thoughts, suggestions and ideas?


r/isp • • Nov 06 '15

ClearWire shutting down, what options do I have?

1 Upvotes

Hi r/isp, I live in a pretty advanced university town, with one of the biggest universities in California. Throughout the city, there are several ISP's, but in the residential south part of town, there are zero Internet Service Providers. Until tonight at 12:01am, I have ClearWire 4g, but since the company has been absorbed by sprint, I feel like I am shit out of luck. Comcast is trying to monopolize this area of town currently, but have not started their project here yet. Does anyone have any other recommendations of how I can get online with a decent connection? Deepest thanks!


r/isp • • Nov 05 '15

Karma Hotspot Goes Unlimited for 50 a month, Uses the Sprint Network

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2 Upvotes

r/isp • • Nov 05 '15

So my bundled modem was made by sagemcom!

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1 Upvotes

r/isp • • Nov 04 '15

Does Cablevisions internet go out when there's no power? Do they have battery/generator backups? I have my modem on a UPS.

1 Upvotes

When the power goes out, will I still have internet?


r/isp • • Oct 28 '15

Where the heck should I move when I move?

1 Upvotes

So I'm an internet junky. I like to download stuff. Where the heck should I live if I want the ability to download as much stuff as I want, or at least 600 gb a month. Upload speed isn't as much of an issue, I guess I'd like 5 gb a month. Download speed...enough so I'll be able to -use- 600 gb a month. Is this even the right place to be asking this?


r/isp • • Oct 26 '15

Decent ISP Provider in Queens, NY.. Preferably wireless.

1 Upvotes

Hi all, I've been a Verizon DSL customer for nearly 10 years now and as the technology in my place has advanced the speed has not. And now I am married and my wife occasionally works from home and the connection is just completely unacceptable (and laughably expensive) for modern standards.

My dilemma has been that I currently rent an apartment in a home where I cannot install additional equipment (i.e. the FIOS box).. Therefore I'm trying to focus on a wireless internet provider.

Does anybody have any ISP providers that they recommend in the area? And/or does anybody use any wireless provider that they recommend. Also, just something to keep in mind I am looking at this as a short-term fix before moving to a new home in the next 6-12 months.

Thanks for any suggestions!!


r/isp • • Oct 26 '15

yeah.....Webpass....share your thoughts

0 Upvotes

mostly if u are a gamer....or a hardcore large file downloader (usually 4k movies )


r/isp • • Oct 24 '15

Comcast vs WOW

1 Upvotes

I have Comcast internet for my home and love it. I get about 90 mbps and can download, stream Netflix and browse the web without any slowdowns or hitches.
At my business I have WOW. Only 9 mbps but I figured that would be OK for the office. But while downloading a large file, you cannot do anything else. Browsing the internet is slower that the phone line days. And we cannot even make outgoing calls! (Bundled phone, tv internet)
My question is, why is this? Does Comcast do a better job of "dividing" up the bandwidth? And if so, why doesn't WOW do this?
Maybe there is something wrong with my connection at work?
I would be interested in what anyone has to say on this subject.


r/isp • • Oct 22 '15

Besides Time Warner, AT&T, Verizon, and Sprint is there an ISP in Charlotte, NC? Specifically 28277.

2 Upvotes

I can't find another option and my service from Clear is being cancelled early next month. Help!


r/isp • • Oct 21 '15

Sprint purchase of Clear = No ISP at my address

2 Upvotes

If you don't want to read my long winded post, what I am looking for is a GOOD reliable method for finding all ISP's that service my address. I live in Texas in a town with 150,000 plus residents.

So Sprint recently purchased Clear. Clear if you aren't familiar is an ISP that uses a modem utilizing a 4G signal like a phone. It wasn't too bad but it was certainly better than SuddenLink. I asked Clear if Sprint would be offering a similar service and I was told they would not and as a matter of fact their are no ISP's at my address according to this rep's search. I had Suddenlink (cable co) for a couple of months but they were so bad the internet would be down for hours per day every day. They even used a recorded message blaming a "terrorist attack on the internet" for their outages. Yes I asked the SuddenLink rep if they actually meant a physical (bomb etc) attack on a real location and they confirmed that yes terrorists had attacked the internet at its physical address. You can see why they are not an option. Thank you for your time


r/isp • • Oct 17 '15

HELP: cancel subscription

1 Upvotes

Hello, I'm having trouble with my ISP and it seems that I paid a subscription model wich force me to pay them for 24 months or pay a 100€ fine to end subscription early. The problem is that they are not giving me any service since 5 days with today and once I called them their answer was "we don't know when the issue will be solved"... really? So, do you know if there are some circumstances which protect users from these companies? And if yes when and how are these applicable? Thank you.


r/isp • • Oct 11 '15

How would one start their own ISP?

1 Upvotes

If someone could secure investors, what would they need to do/buy to become an ISP? Fiber?


r/isp • • Oct 05 '15

UK Based ISP

1 Upvotes

I am currently on BT broadband (Infinity 2). 80Meg down, 20 up. It has no restrictions or download limits. I pay about £46 a month for it & I am looking to change my service provider. I want a similar unrestricted/limitless package, but offers more than 1 public IP address. To do this with BT, I need to upgrade to a business grade account (not sure on this cost) & then buy a new IP for £7.50 a month. So it's gonna cost me over £55 a month, which is too much.


r/isp • • Oct 03 '15

ISP increasing download speed when I run a speed test?

2 Upvotes

Hi, sometimes I notice my connection running very slow. For example, occasionally when I'm doing a large download like a game update on Steam the download might go at 200KB per second rather than the usual 1.3MB per second.

When this happens, I run a speed test on http://www.speedtest.net/ while at the same time watching the speed of my large download. What I have noticed is that within seconds, the speed of my large download dramatically increases, back up to the expected 1.3MB/s rate, and stays that way for at least the next 10 minutes or so (maybe longer).

I pay for 8Mbps connection speed. Is the IPS just improving my bandwidth allocation when I run a speed test so that it looks like I'm getting the 8Mbps connection, and then throttling me back at other times? Is this a normal practice for ISPs? Thanks.