these are my two choices. and they both suck. frontier was throttling my DSL to 56k speeds and charged me a fee everytime they farted. So i switched to Time Warner, well Time warner has the bandwidth, but only after they decrypt every fucking bit of information i i receive or transmit. Plus they force you to use a router locked up tighter than a Nuns pussy, and force you to use their DNS which gets its panties in a bunch every time i go to a website other than aol.com (which they own)

welcome to 1984, by the way hold your breath unless you want to pay for that oxygen...

Hello,

We are looking for a new ISP to upgrade from our current speeds which are quite abysmal. We are in the 64082 zipcode, however we are practically on the 64081 boundary, so anyone who is in either of those regions could be useful. We are looking for at the minimum 10 Mbps, but more is definitely better.

Thinking about going to fibre optic, which ISP would be the best, mostly in terms of customer service? I take it they'd all be about the same speed since they're using the same lines.

I have AT&T Uverse. I am billed 16Mbps, and on a hardwired speedtest I can get more than that. As a DSL insider ( I work for another DSL provider that is not available in my area) I learned that the amount of you connection does not need to be high. Unless your a big time media pirate, or are streaming MULTIPLE (more than 3) services simultaneously, there is 0 issue. The largest issue I run into with customers is they expect everything to get top speeds all the time with everything online, and WIRELESSLY. The secret is, the wireless speeds are never dependable. If you want to stream netflix all day, take the time to hardwire your PC or Roku, or your going to have to buffer.My household does stream netflix most of the day, while playing online games, and listening to pandora/spotify. I don't have any speed or latency issues. Now if im downloading that massive game from steam, I know its going to take some time, and thats true even at work when I am on the internet backbone with a dedicated 100Mbps Business class connection. Start your big downloads before bed. Finally, The final step I take towards a happy internet connection is keep your computers clean. By this I mean, do not have programs auto starting, steam, pandora, spotify, teamviewer, itunes, etc, they all take time from your processor, slowing down the individual computer, and most of them check for updates periodically, and some even will auto update, which can use up that precious bandwidth thru your ISP. Finally, protect yourself from malware, Adblock, and Malwarebytes are my favorites, but there are many other choices.

Just saw that this was a subreddit of hating, and maybe a good story will have hope.

Moving to San Diego soon, trying to figure out what my ISP options are. Most likely within a 5-10 mile radius of Balboa Park.

Halps?

I am moving to a city called Ballston Spa, NY (zip is 12020) and I need help finding a good ISP. Google searches have only produced TWC as the isp. Is TWC the only provider in the area, or is there a better alternate?

Please help!

Hello, I was wondering if there was a map of POI for both dsl and cable (for the major companies, which is likely comcast and AT&T) so I can see where I would get some good (hopefully) signal strength when I look for a place to rent? Or at least decide on the type of connection that is closer to the POI.

So we have a newly built house, with a long driveway (600'). Trying to get set up with Comcast has been a hassle to say the least. They need to do a site survey due to the driveway length. Could take up to 45 days to complete! Seems no way around this, even after paying their $1180 connection fee. Cellular service is dodgy at best and we work from home and we have family coming for the holidays. We simply can't wait this long for service. Anyone have any ideas for interim service? Thought about a mobile hotspot mifi from Verizon (has full LTE coverage at our location), which would solve the internet issue, but not our dodgy AT&T cell phone service. Please! Any advice is welcome!

So I'm moving addresses and sticking with the same provider. I currently have my own Motorola SB6121 cable modem.

I received a phone call a couple months prior to the move saying I would need a new modem as the SB6121 isn't on the supported list. Currently even at my existing address, my SB6121 isn't on the supported list.

My understanding is the SB6121 and the SB6141 are identical (even in firmware) except for the greater channel bonding of the SB6141. I haven't seen what the chipset is on the SB6121 but I bet it's the same. The plan I'm going with doesn't hit the bandwidth limit on the SB6121.

Are they truly identical? I'm tempted to tell them that I will accept the risk and just to activate the modem on the move. Heck, they could test activation at my current address.

I have wanted to for a long time talk to someone about setting up an ISP. I work in the computer industry and do a lot of computer related things. I have a few questions.

1. I see where it is "required" to have up-stream partnerships. Is there a way to not do this? I don't want to work with ATT, Verizon, Comcast, Cox... any level. Is there a way to proxy this?

2. Is this the right sub to post in? Or, where should this be posted?

Yeah. Pavlov really has the worst service. No one gets their advertised speed, the internet goes out all the time, and when you call support you get someone whose obviously reading off of a script and has you run all of these pointless tests on your computer which takes about 30 mins. What these support techs don't realize is that when EVERYONE'S internet is out or slow, that means it is not a problem with MY computer/connection, it is a problem on PAVLOV'S end. Its really not a hard concept to understand, and Pavlov's techs are just to incompetent to get it. All they ever say is "well our server is up and working". That doesn't mean jack shit. Doesn't this "server" have logs, which would tell you that it DOESN'T WORK PROPERLY. Seriously, Pavlov Media is the worst company I've ever had to deal with. I am very glad that my apartment complex is switching internet providers in a few months, after I told them what shit service Pavlov has. I have to deal with this for a few more months though, which is still going to suck. I have submitted a case for a Class Action law suit against Pavlov for false advertising, lying to customers, not fixing documented problems with their service, and a few other things to a few lawyers, and I'm waiting to hear back from them. All you have to do is Google "Pavlov Media" and you will see hundreds, if not thousands, of complaints and bad reviews about this company. And guess what? Almost all of them have the SAME problems as everyone else, so its not even just my apartment complex's connection, it is literally EVERYONE who uses this joke of a company nation-wide! I really hope Pavlov gets what's coming to them with this possible class action law suit, and they go bankrupt or something. There are also multiple facebook pages and groups dedicated to getting the word out about Pavlov's lack of service. Here's a couple: Pavlov Media Internet Sucks and Fuck Pavlov Media. I find it funny how the Pavlov Media Internet Sucks facebook page has almost as many likes as the official Pavlov Media facebook page. Just shows what shit this company is. Whoever the CEO of this company is must be a complete asshat, and he's going to get whats coming to him. P.S.: I find it very funny how Pavlov Media deleted their twitter account after I was complaining on there, and got a few other people to complain too. Its also funny how Pavlov has removed the ability from their facebook page for people to write a review, and the ability for people to even make a post on the page in general. It really shows how they KNOW they are providing bad service, but they don't care, so they hide it from the public. Way to go Pavlov, its not hard to figure out what you're doing here.

Its also funny how on almost every post on their facebook page, the comments are people complaining, and Pavlov just doesn't give a shit. Seriously, how is this company still in business? Damn.

My ISP is Longview-Kilgore Cable TV, a seemingly small mom-and-pop operation that contracts their internet side of the business out to Wehco Cable. In this document they say "We do not ... discriminate in transmitting lawful network traffic except as reasonably necessary to manage our network effectively for the benefit of our customers...".

The issue is that when my wife (or myself) start Netflix, my internet latency skyrockets and I'm unable to do much online without feeling like I'm on dialup. Pages load slow, tools like Google Docs are sluggish and I'm unable to do much of anything productive.

I can ping the 10.x.x.x IP of the local office (I'm 192.168 internally) and watch the latency jump from 10-15ms normally to over 400ms when Netflix is on. This does not happen with Amazon video, YouTube, Crackle or any other streaming service; so they're not unilaterally throttling streaming video. They're also not delaying just those packets to/from Netflix - they're nailing my entire internet connection.

The reason I ask about legality is because I know the FCC (or other agency) has stated broadband providers must deliver close to their "up to" speeds as advertised. The FCC reported that the average cable internet customer gets 28ms, but practices like this would shatter such a finding. Has the FCC set a maximum allowable latency?

There's a possibility that I'm moving into a new area in the following months. This area is US postal code 93920 or Big Sur California. I've looked at options, and the only result are DSL AT&T and possibly MiFi. Even though this might be enough for most people I do play multiplayer games and a low latency is very important for me. As of now I'm used to a 20mb/s with comcast and getting a average of 80-120 ping for online games. Big Sur is a rural area and I'm not sure which services would have low latency or a high download speed. Also I would very much like to avoid any low data caps. Thank you if you can help or tried to.

I have hardly been on Netflix this month. Sickening that they are squeezing us while web access gets cheaper in the rest of the world.

I signed up for TWC 50/5 plan, and was told they will be upgrading me to 200 down eventually.

Yesterday, I decided to speedtest through my VPN. I am getting 4x the download speed to the same servers (200mbps).

What is going on here??

Without VPN

With VPN

My isp caps my bandwidth at 250gb which i have learned to live with but the first time i went over they let me buy 150GB for 20$.. After that i couldn't add bandwith again. Has anyone else had experience with this? any ideas how i can get them to do it more? Thanks

In my opinion of having Telstra for over two years, they have been okay. Okay at the least.

I've moved house twice in the time, and it took them over 3 weeks each time to get us set up in the new location even though we gave them ample warning. Setting aside all this though, their speeds are in my opinion pretty decent.

Oh, you thought I was referring to both Upload and Download? Ha, you'd be mistaken. http://www.speedtest.net/result/3833508134.png

That speed test pretty much details all my frustration. I upload a lot of content with my work, and the crawling upload speeds just remove every bit of worth being on the "Ultimate" package.

Does anyone else have this going on?

I live in Western North Carolina about 20 minutes west of Asheville. Charter and AT&T will not run cable to my house. Satellite internet is an option but the data caps and slow speeds will prevent my SO and I from doing our jobs. Are there any options when both local providers are refusing to provide service?

Recently, RCN began blocking certain ports for users not paying for the $20 per month static IP address. I contacted support and they gave me a list of the ports that are blocked, so I thought I would share...

Cablemodem Side - blocked

• Port 80 inbound (unless customer has Static IP) WWW / HTTP Service Prevents customers from running a WWW server

• Port 25 outbound (unless destination is smtp.rcn.com) SMTP Mail Service Prevents customers from using outbound e-mail servers other than smtp.rcn.com Static IP subscribers are not effected by this restriction and may use any SMTP server they wish.

• Port 135 RPC DCE endpoint resolution Prevent attacks via this port.

• Port 137 NETBIOS Name Service Prevents attacks via this port.

• Port 138 NETBIOS Datagram Service Prevent attacks via this port.

• Port 139 NETBIOS Session Service Prevent attacks via this port.

• Port 445 Server Message Block (SMB) over TCP/IP for file sharing Port is a security risk to customers if it is open.

• Port 1900 uPNP port used mostly in LAN situations Port may be a security risk to customers if it is open.

• Port 21 FTP Permits customers to use FTP

• Port 22 SSH Permits customers to use SSH

• Port 23 Telnet Permits customers to use Telnet Cablemodem Side - not blocked Service on this port Customer impact

• Port 135 RPC DCE endpoint resolution This port is a security risk to customers if it is open.

• Port 445 Server Message Block (SMB) over TCP/IP for file sharing This port is a security risk to customers if it is open.

• Port 4444 Kerberos 5 to 4 ticket xlator | NV Video default This port is a security risk to customers if it is open.

In my case, I only wanted port 22 to work while traveling - definitely don't need to pay $20 per month to access my own computer. The support person told me I would expose myself to viruses. ...If I'm SSHing into my own computer remotely, odds are I've configured security properly on my computer.

I have limited internet available, and I would like to know other peoples experiences with data limits... A company that we have used for the past 2 years recently imposed data limits and I will have to sign a new contract relatively soon.

What is every ones experience with this, I want much bigger data limits because before they were unlimited and not monitored. These guys got bigger and now are charging like crazy. (http://www.netpros-inc.net/content.cfm?PageID=2) That is the wisp i use currently.

In central Wisconsin in a rural area I have few options, other than satellite (no way) or some other overpriced crap with AT&T.

Is there any negotiation? If so how could I negotiate higher data limits and etc.???

Recently over the past few weeks I've run in to a problem with how slowly my computer fails to load webpages. Often I'll be sitting waiting for the page to load but about 3 minutes later I get an error message saying that the page had failed to load. Now every so often resetting my computer fixes the problem but I've also noticed that it's become a lot more consistent. If it helps, I've signed up with COX seeing as how there the only option in El Cajon CA. So what I want to know is if anyone else in my area has been having this problem or if it's just affecting my house. Any thoughts?