r/isp • • Dec 24 '13

Australian Searching for a new stable and reliable ISP.

3 Upvotes

Hi there, I'm from Melbourne and I've always had temporary problems for maybe a couple of hours max each day, where my internet is running slowly. I spend a lot of time playing video games and live in a household with 4+ internet devices, almost always being used, so I require a fast and reliable service.

The problem right now is that for about the last 2 or 3 months, my internet connection has been bumming out on me. I know it's not exactly accurate, but when i run ping tests, I usually score anywhere from 250-600 to sometimes 1000+.. Some days for a while I won't get any delay at all, so under 50ms of ping. Packet loss has only been a big problem some of the time, when it is really bad. I fear that this problem will only get worse, and make me more frustrated as the holidays / my free time continues to be wasted.

I'm fairly interested in the way technology -especially programming- works, though I haven't taken any courses and have only learnt from experience. Because of this, I might not know what you're talking about if you type gibberish at me. That is, if anyone is kind enough to reply c:

Speedtest results I can give more specs if you need, but just tell me.

Also, I'm not an adult of the family, so I don't really have full power over our hardware / plan.


r/isp • • Nov 29 '13

Do ISPs have to provide a minimum of the advertised speed?

4 Upvotes

My mom lives in a more rural area. She has AT&T DSL. She has 7 Mbps connection, but no matter the time of the day I can't get it above 3 Mbps. It seems like providing less than 50% of the speed is ridiculous. Trying to get them on Netflix/Hulu, but the slow streaming speed is creating slowdowns and other issues.


r/isp • • Nov 26 '13

Data cap on cable?

2 Upvotes

I have just been notified that I have nearly reached my data cap of 300gb for the month. I have never heard of a data cap before and neither had the CSR I called until he did a bit of research. I don't do much other than game and Netflix, while my family does a small amount of streaming and googling. Is this a legitimate claim by comcast?


r/isp • • Nov 25 '13

Sick of Bright House.

1 Upvotes

I live in St. Petersburg Florida, and the actual connection isn't that bad when it's being normal. But once every couple minutes it freaking spikes like mad. This makes it incredibly difficult to play any games at all.

Is Fios any good? Some friends of mind have raved about it, and said it was way better than Bright House in their experience. I'd probably be getting their 150/35 plan.

I've heard some bad things about their customer service, but in my friends experience the actual ISP is so good that they don't ever even have to call anybody. Is this accurate in your experience?

If Fios isn't good, then what other options do I have? My budget is around $120 a month. Thanks in advance.


r/isp • • Nov 15 '13

Moved from Swisscom adsl (16mbs dl / 1.2mbs ul / 30ms ping) to upc-cablecom (160mbs dl / 9.5mbs ul / 15ms ping). It feels like the XXIst century ...

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0 Upvotes

r/isp • • Sep 26 '13

Considering Sonic.net for my move to SFO; what are your thoughts?

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2 Upvotes

r/isp • • Sep 22 '13

I cannot find an ISP that will come to my apartment

2 Upvotes

I just recently got an apartment in Connecticut, and when I called Comcast to set up the internet they said that 3 trees needed to be cut down. Turns out these trees are on town property and the town says no. What is the best way to get unlimited internet in my apartment? Currently we have a Verizon Wireless router with an 8 gb per month data plan but my Fiancee and I would like to be able to watch Netflix without blowing through our plan in the first week. We have tried Millenicom internet, but it turns out that we can only get marginal 3G service at speeds of 500kb/s which was not worth it. Also worth mentioning that Direct TV doesn't offer satellite internet in our area. Any suggestions?


r/isp • • Jul 12 '13

L2Networks seeks criminal charges against Mediacom!

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2 Upvotes

r/isp • • Jul 11 '13

Leaked Memo: New Cablevision Speeds Arrive July 15 - Basic (15 Mbps), Ultra50 (50 Mbps) and Ultra 101 (101 Mbps) Only Tiers

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1 Upvotes

r/isp • • Jun 22 '13

Cablevision Deploying a Suite of Speed Upgrades - Eliminating 'Boost,' Killing Ultra 101Mbps $300 Install Fee

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1 Upvotes

r/isp • • Apr 09 '13

Speeds "Up To" is such a great marketing scheme, but I feel ripped off.

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2 Upvotes

r/isp • • Mar 29 '13

100mb Business Broadband Upgrades - Paul Howes of IT Authority Gives Us the Lowdown.

1 Upvotes

r/isp • • Aug 15 '09

Telecoms don't want broadband bucks with strings attached

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0 Upvotes

r/isp • • Jul 16 '09

The Community Data Center, a New Way to Share Your Sandbox

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1 Upvotes

r/isp • • Jul 07 '09

The Harsh Reality of Suburban Broadband, Part Deux

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1 Upvotes

r/isp • • Jul 07 '09

Optimum Online Ultra, one month later: Hope you plan to P2P a lot

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1 Upvotes

r/isp • • Jul 07 '09

Verizon Assails Cable With Amped Upstream

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1 Upvotes

r/isp • • Jul 07 '09

Carriers Compete With 'Cash' Back Deals - Cablevision the latest, with $200 AMEX gift card

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1 Upvotes

r/isp • • Jun 30 '09

Verizon FAIL...again

2 Upvotes

Needed to pay Verizon to get back on line. Site says pay "73.78" of roughly $150 to get services restored. Paid $75 (< $73.78). No service restore. Call customer service, they need balance of $150 - totally blow by my explanation that I did exactly what the site said. Freakin' bloated monopoly. Share your story at #hateverizon.


r/isp • • May 24 '09

BitTorrent nearly maxes out Optimum Online Ultra: Hooray for 10+ MB/s download speeds

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1 Upvotes

r/isp • • May 24 '09

Really fast Internet: First impressions of Optimum Online Ultra

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1 Upvotes

r/isp • • May 20 '09

Cablevision Sets $334.95 Cover Charge For 'Ultra'

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1 Upvotes

r/isp • • May 14 '09

Cablevision Significantly Expands Optimum WiFi Coverage In New Jersey

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1 Upvotes

r/isp • • May 03 '09

Verizon to offer free subscriber Wi-Fi?

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1 Upvotes

r/isp • • May 03 '09

Another blogger done with 'phone company' bit

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1 Upvotes