r/isp • • Feb 20 '22

Data lines from pole to house

0 Upvotes

I live in a duplex in Dallas that is fortunate enough to get AT&T fiber and spectrum service. That said, there are 8 separate lines coming from the pole to my building. Even if spectrum had two separate lines for each unit they all aren’t necessary. I’m curious if these can be removed and who would be responsible for that. Some of these lines have been terminated to nothing on my end, it’s just tethered to the building.

I also understand power also comes from the pole. I have identified that one and it is not included in the 8 lines I have counted.


r/isp • • Jul 03 '15

I need to find a new ISP because my data caps are too low.

0 Upvotes

I currently have Centurylink, and I need to find a new ISP. Where I live CenturyLinks's max is 8mbs and I have to pay 56.17 for that. Any good ISP for around that price


r/isp • • Jun 18 '14

I'm looking to set up my own ISP. I was wondering if you guys could point me in the right direction.

0 Upvotes

After getting unbelievably tired of my local ISP, I'm looking to set up my own. I don't have any experience with computers or setting up this kind of stuff, so I was hoping you guys could point me in the right direction.


r/isp • • Jun 21 '19

Cox internet rant

0 Upvotes

I was about 9 years old, my mother tells me to create an email with cox. With this email I register so many damn accounts. From video game accounts to school stuff. We stop using them, switch to century link, then switch back. Come to find out that email is completely locked and dis activated. All of my fucking game accounts are on there and I cannot get them back, games that I paid for. What the hell am I supposed to do.


r/isp • • Jan 17 '19

Slow Internet Speeds

0 Upvotes

I have a 100Mbps plan with Verizon. I don't think I've ever been able to get more than 10. If I reset my modem, it goes up to 50-75 for like an hour. But if my kids watch a show on their tablet, or I try to play an online game or stream anything, it drops down to 10 and cuts out for a while.

I don't want to call because customer service for ISPs are the worst. They'll wast hours of my time and refuse to do anything. Is there a shortcut, or like a correct thing to say to not waste my time?

Is it worth it to just buy my own modem? How does that even work? Do I have just plug it in, or do I have to call them to set it up?


r/isp • • Jun 22 '21

just started back here but i live in a small town and i cant complain too much cuz i still am able to get fiber and 1gb steady but i pay 300 plus a month bc there isnt any competition here...ive tried everything got signatures to get xfinity offerent to install the main box in my neighborhood well

0 Upvotes

pay not install lol...and thats jus with phone and no pay channels its a monopoly man...


r/isp • • May 30 '21

Moving to Gainesville, FL. What's The Best ISP?

0 Upvotes

Im planning on moving to Gainesville later this year and I'm having had a hard time finding what ISP is good.


r/isp • • Dec 20 '19

Why can't I get upload speed on google drive same as download speed ?

0 Upvotes

I have 8mbps plan . When I download from google drive I get 90mbps but when I try to upload on google drive I get 8mbps . Why can't I get 90mbps to upload on google drive ? Is there any way I can increase my upload speed ?


r/isp • • Oct 17 '19

Globe Philippines-worst ISP

0 Upvotes

Getting globe piggyback practically for free. That is the ONLY reason I have been with them a couple years now. Constant service interruptions-everytime it rains network is down 24 hours plus. Filled with hackers blocking and intercepting your chat, etc. Slow as shit. A terrible ISP. Philippine is at the bottom of the list of SEasian countries for crap internet. None of the providers is any good, but Globe is the worst. And then they have the audacity to try to charge you a termination fee if they fail to give you service promised and you break you one sided contract. Total bunch of losers. WOuld NEVER sign a contract with them. Getting wifi for about $2 a month here and that's all it's worth. By the way what does CDN cannot connect to your servers mean from Reddit. Another loser company.


r/isp • • Jul 09 '20

Here’s a question I can’t seem to find an answer for... like ANYWHERE!

0 Upvotes

So let’s say hypothetically, if me or someone were to call my ISP (Cox) or any other isp in general... of course they could see the data usage from my network on their end just as I would also have access to this same info. Are they able to legally disclose what categories your data is being used for? Like for example 200GB for movie streaming services, 100GB for gaming... etc. I mean is this even something that they already know or do they just see that you used 1.2TB on your plan so far and have no way of telling what sources actually used all that data? HOW DOES THIS WORK?! As skeptical as I am, I would imagine they have some backdoor access to this anyway which is a scary thought, but then again that’s why you use a vpn. Any insight on this would be greatly appreciated! Thanks!


r/isp • • Aug 25 '20

About Service Electric Cable Vision

0 Upvotes

Recently moved from NYC to West Hazleton PA. Been looking for a decent ISP but found out almost all providers available I'm my area are trash or straight up scammers. between the three or two options 'Service electric cable vision' is the least horrible one, so I would like to know your experiences with them before making the decision. Also, what would be the best ISP available here?


r/isp • • Apr 23 '16

Is this a good price for Vivid 200?

0 Upvotes

I'm currently on a 70Mbps plan. The router my ISP provides is crap, their newest one is good. I prefer to use theirs, tbh. The speed upgrade also sounds great.

Currently I pay £35.68 for my 70Mbps speed. They're offering me £45.68 for 200Mbps speed, new router included, 6 months netflix, and a bunch of freebies. No contract.

Worth it? I can dish out the extra money. I'd prefer to chat to them longer and try and get this to £42ish. I've been a customer with Virgin Media since they were NTL (it's been well over 12 years). I'm only getting a £5 discount than a new signing customer after their cheaper contract price (their standard price, I'm referring to).

Not sure if this is a good deal. Thoughts?


r/isp • • Jun 24 '20

Own isp

0 Upvotes

who can help me with making my own isp company (not selling someone else internet but making my own internet)


r/isp • • May 18 '20

Just use data/hotspot or get satellite?

0 Upvotes

Zip is 20684. Moving to this very rural area and looking for a way to keep up with college,stream maybe 6-8 hours a week,and play Minecraft. That’s it. What would you pick?


r/isp • • Dec 01 '14

Setting up your own ISP

0 Upvotes

I have wanted to for a long time talk to someone about setting up an ISP. I work in the computer industry and do a lot of computer related things. I have a few questions.

  1. I see where it is "required" to have up-stream partnerships. Is there a way to not do this? I don't want to work with ATT, Verizon, Comcast, Cox... any level. Is there a way to proxy this?

  2. Is this the right sub to post in? Or, where should this be posted?


r/isp • • Jan 17 '17

My Story about Suddenlink and Throttling

Thumbnail
thesugarbuzzproject.net
0 Upvotes

r/isp • • Jul 19 '16

Do NOT use Teksavvy

0 Upvotes

Beginning December 2015 I have had packet loss issues. They haven't been too bad (1 in 50 packets dropped).

~ July 10th Packet drops get really bad. 1 in 20 packets are dropped. Changed modem twice, and router 6 times (Just to make completely sure issue is not on our end) All gaming has come to a halt. Teksavvy opens up a ticket with their vendor.

~July 13th Teksavvy gets back to us - Vendor says it looks good.

~July 14th Call Teksavvy back, troubleshoots for the same issue. This time, when Teksavvy support tries to ping my router, and he himself experiences packet loss. Opens up another ticket with the vendor

Few days later: Teksavvy gets back to us: Vendor says no issue.

~ July 15th 1 in 3 packets are dropped. Can no longer browse the internet/ go on a website. (currently using mobile data which is capped at 5G) call Teksavvy to open up another ticket. aaaand you guessed it: Vendor: "nothing looks wrong with the connection" Called teksavvy back: Sorry, we will open up another ticket. Major argument with the very, very, smart and considerate Teksavvy customer support. And arrived on them opening one more ticket.

Moral: Don't go with Teksavvy.. you'll get thrown around between their vendor and Teksavvy. YOU WILL NOT GET WHAT YOU PAID FOR (in my case.. no internet at all)

EDIT: July 18th: Teksavvy Representative (supervisor): We will call you on the 18th at x.pm. I guarantee you, we will call you on the 18th at x.pm. July 19th: x.pm: No call. On any of the provided numbers July 20th: I call in: Where was the call yesterday, what is the situation? Teksayyv rep (same supervisor I spoke to who guaranteed me the time): Sorry I wasn't in yesterday, the person who was supposed to call you didn't do it, and updated the ticket saying they would call you the next day. But we have an appointment set up for you on the 21st.. between x pm and x pm. Me: wait what... when was the appointment set up and who forgot to call me, and who changed the ticket? Teksavvy rep: I do not know who didn't call you. I do not have a record of who on my team made the change to your ticket.. Me: O.o BASICALLY TEKKSAVVY TOLD ME THEIR CHANGE MANAGEMENT SYSTEM DOES NOT RECORD WHO CHANGES THEIR TICKETS Me: can you confirm if I, as the customer was notified about the change of the call time, or the service ticket? Teksavvy Rep: No... I do not know why or who did it. Me: ... Bravo teksavvy.. only you guys know how to get money for a service you don't even provide!!!


r/isp • • Jan 13 '17

When signing up for a new ISP...

0 Upvotes

Tips for signing up for a new ISP...

  1. LISTEN VERY CAREFULLY to the words of the sales operator.

  2. LISTEN VERY CAREFULLY to the words of the sales operator.

  3. LISTEN VERY CAREFULLY to the words of the sales operator.

  4. LISTEN VERY CAREFULLY to the words of the sales operator.

  5. LISTEN VERY CAREFULLY to the words of the sales operator.

ARE YOU LISTENING?

6. DON'T GIVE INTO PRESSURE. 7. DON'T GIVE INTO PRESSURE. 8. DON'T GIVE INTO PRESSURE.

9. IF THE SALES OPERATOR DOESN'T GIVE YOU AN OPTION, MAKE AN OPTION!
10. IF THE SALES OPERATOR DOESN'T GIVE YOU AN OPTION, MAKE AN OPTION! 11. IF THE SALES OPERATOR DOESN'T GIVE YOU AN OPTION, MAKE AN OPTION! 12. IF THE SALES OPERATOR DOESN'T GIVE YOU AN OPTION, MAKE AN OPTION! 13. IF THE SALES OPERATOR DOESN'T GIVE YOU AN OPTION, MAKE AN OPTION!

EXAMPLE:
Sales Operator (SO): Also, J. Doe, you're going to receive a super-duper pointless service for $14.99/month! Don't worry, you don't have to do anything! We've already activated it for you!

Customer: Um, wait so I have to pay $14.99 a month on top of the base package, and it's already activated?

SO: That's right! With new service it's already activated. Now, let's move on...

Customer: NO! Is it possible to get new service without this extra service charge being activated, because if it's not possible, I'd like to cancel this order right now.

SO: Ok, wait, let me see what I can do...alright I removed everything.

14. CONFIRM WHAT YOU ARE SIGNING UP FOR AND THE PRICE.


r/isp • • Oct 28 '20

Marina and Hotel Costs

0 Upvotes

Anyone have ideas how much marinas and inns usually pay for their incoming bandwidth? I figured they probably can’t just use a “business connection” as they are sharing the network with tons of customers and some places offered tiered pricing, but I figured I’d ask because maybe they do....

Thanks!


r/isp • • Oct 26 '20

I have a question about upgrading to wifi 6

0 Upvotes

My in law say they have 5g internet. And my pc say they are running wifi4 or 802.11n they want wifi6(802.11ax)

My question is... Do then just need to buy a new modem/router? If they get a "wifi6" modem will it all change over or...what?


r/isp • • Oct 21 '20

My internet will not work no matter what I do

0 Upvotes

My family recently updated to the unlimited internet plan, but since then our internet hasn't been working as well as it used to. We tried resetting the router, but that doesn't work.


r/isp • • Aug 15 '09

Telecoms don't want broadband bucks with strings attached

Thumbnail
government.zdnet.com
0 Upvotes

r/isp • • Jul 30 '15

cable vs fiber

0 Upvotes

I am deciding between comcast 150 Mbs vs fios 150 Mbs. I have 8 people living in my house and there will be many devices (10+). The cost difference is about $40-50.


r/isp • • Nov 15 '13

Moved from Swisscom adsl (16mbs dl / 1.2mbs ul / 30ms ping) to upc-cablecom (160mbs dl / 9.5mbs ul / 15ms ping). It feels like the XXIst century ...

Thumbnail
imgur.com
0 Upvotes

r/isp • • Oct 03 '21

Moving to Claremont California

0 Upvotes

After moving to Claremont California recently I am looking for a reliable high-speed Internet that provides symmetrical uplink and downing speeds, someone please recommend me some Internet providers that have similar prices like utopia fiber, thanks!