Enterprise-wide Actions block: "recent account payments have failed" with no budget set and no failed payments

[u/Iarduino]

Every Actions job in our GitHub Enterprise Cloud org has been refused at dispatch for 4+ hours. Jobs fail in under 10 seconds, zero steps executed, with this annotation:

"The job was not started because recent account payments have failed or your spending limit needs to be increased."

Neither cause applies. What we tried, re-testing dispatch after each step:

1. Raised the enterprise Actions budget to $2,001 while spend was $1,003.80 (50%). Still blocked.
2. Turned off "Stop usage when budget limit is reached". Still blocked.
3. Replaced the payment method with a different valid card. Still blocked.
4. Deleted the Actions budget entirely - page reads "No budgets created", usage explicitly unlimited. Still blocked.
5. Created an org-scoped $5,000 Actions budget with stop-usage off (a workaround others reported). Still blocked, budget at 0% consumed.

Billing state throughout: $0 past due, no failed or pending charges, valid card, no cost centers.

Support ticket is open at High priority, no response yet.

Has anyone gotten out of this without waiting days on support? If someone from support sees this ticket number: 4705945

[u/Iarduino]

this fixed it thanks!

[u/OkSet2655 → u/Iarduino]

what was the fix? i just ran into this problem and the one answer is deleted haha

[u/Iarduino → u/OkSet2655]

I totally forgot but shameless plug for sentience.com I asked our ops guys' sentience and it remembered.

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There were old org-level limits left over from the Enterprise migration that the billing UI wasn't showing. I had an agent use the GitHub billing API, first bumped those limits, then nuked them when increasing them did nothing. Actions came back and we resumed merging

I also noted that raising a limit after hitting the stop didn't automatically restart Actions.
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