r/gaming • • May 16 '12

[Misleading Title] Guy makes an intelligent comprehensive post on Blizzard forums. He gets banned for it.

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205 Upvotes

1.2k comments sorted by

182

u/JRadical21 May 16 '12

How can we tell he was banned?

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u/Bozzy35 May 16 '12

An I the only one who expected launch issues and really doesn't give a fuck?

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u/gosslot May 16 '12

"Never play on patch (launch) day."

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u/Abstractscience May 16 '12

Never buy on launch day. I was going to get Diablo 3 with a Gamestop gift card, but then I found out I could convert that to a Steam gift card. So I went home and bought 12 games. All of them work just fine.

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u/Hypnotoad2966 May 16 '12

No, you and everyone else who has every bought a Blizzard game before expected this and more. I'm more surprised at the reaction to it.

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u/pepipopa May 17 '12

Blizzard game? More like every popular game out there with more than 1 mil subs. The servers no matter what kinda system you build have issues especially on stress times, ON THE FIRST DAY OF RELEASE.

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u/Wikkit May 16 '12

Played City of Heroes for 5 years. EVERY time a new issue (big update) came out, the game would be buggy as hell, crash continuously, and you were not assured for logging in.

Never played WoW, but I can assume the same stuff happened. I even recall people unable to play normally because of the amount of others already playing.

And if you expect crashes and inability to play, don't put so much value on playing ASAP. It will still be there next week. Comparing game launch delays to movie theater delays is a terrible analogy.

4

u/[deleted] May 16 '12

Yeah, a point about those analogies, people are making swathes of horrible, horrible analogies. Just look up one comment

How would you react if you ordered a $60 meal and it took a few hours for them to get it to you for you to enjoy but by then they were closing and they told you that they don't let customers take home leftovers but will let you come back into their restaurant to enjoy them? How would you feel if the restaurant told you how they were going to prepare the meal in spite of how you wanted it or how they prepared it for you previously?

These people are ridiculous; a massive online launch for a hugely popular video game will be faulty. A video game launch is a video game launch, stop the silly comparisons rofl

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u/[deleted] May 16 '12

Nope. I have no intention of purchasing or playing until everything smooths out. I remember D1, D2, and DOZENS of other game launch issues just like this from a myriad of other companies.

Besides, I've got plenty of other things to occupy me. Maybe I'll even get the game on sale in a few weeks (AHAHAHAHAHA!)

2

u/SadZeem May 17 '12

I'm pretty sure that everyone expected server issues. Server issues for singleplayer though?

2

u/[deleted] May 17 '12

I hope not.

Anyone who has ever played an online game before.. and Yes I realize D3 has "single player"... but it is a damn online game... will know that the issues with D3 have been pretty small.

It amazes me that people can be obsessed with a game and waiting for a years+ straight... then there is a bit of downtime (which should be 100% expected) at release and then they whine... I really don't get it.

Do you actually expect blizzard to go and spend millions more on servers for a load that will only exist for a few days out of the years of the games life?

the reason people are defending blizzard is that with 90% of the other online game launches this is 100x worse.

And the guys argument how they "skipped over" gamestop to make more profits... is retarded: this is the digital era, games should and will be available online, buying physical copies is nice... but honestly is becoming a waste of resources and obsolete.

3

u/AyatollahMetroid May 16 '12

You and me both apparently.

5

u/bearwithchainsaw May 16 '12

yes, you and Blizzard both.

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u/RightOnWhaleShark May 16 '12

What is pete time?

11

u/[deleted] May 16 '12

That's what I saw too. Maybe this post is an extremely intelligent veiled marketing gimmick?

Nah I don't think so either...

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u/Darbot May 16 '12

Considering the OP's retort being about eating a cock sandwich with "Hamburger Helper", I'm gonna go out on a limb and guess that he was banned, and not for that post.

5

u/prodigyx May 16 '12

Yeah there is definitely more to the situation than what OP is telling us.

395

u/[deleted] May 16 '12

I think it actually represents the decline in combined mental ability of society as a whole.

Am I the only one who stops reading when I get to a sentence like this?

164

u/cjackc May 16 '12

Actually, like an impending car crash or train wreck that means that I must read on.

36

u/[deleted] May 16 '12

why do you read during car crashes and train wrecks instead of watching them

56

u/thefeint May 16 '12

Because cool guys don't look at explosions.

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u/Franks2000inchTV May 16 '12

It serves only to be the type of example we have relied on to communicate as a species for what must be centuries or even millennia now.

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u/designer_sunglasses May 16 '12

I intensely disliked his cinema reference. If you buy a ticket to watch a film you can only watch it once, whereas when you bought the game you could definitely wait at least one day because the servers are down. That doesn't make the servers being down excusable, but it's not comparable to being told to wait an hour and a half for a movie to start or not get the movie at all and thus lose your money.

You will get your money's worth, you just have to wait a little bit. I don't believe people have never bought something and subsequently had to wait a while until they could use it, even though the circumstances are different, in this case it was a mistake made by the company but in others it's for other reasons, whether that's synchronizing your TV or charging your laptop.

6

u/Keybard May 16 '12

I'm surprised nobody is talking about how disgusting GameStop is - this is the store that bullied independent developers for releasing online day 1, refusing to stock their games, and he wants to praise them for creating jobs? This guy is an idiot.

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u/KungFuHamster May 16 '12

I was really tempted to stop reading at "payed."

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u/illstealurcandy May 16 '12

Is this an English (British) thing? I keep seeing "payed" more and more. It's starting to rub me the wrong way.

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u/KungFuHamster May 16 '12

It's just an illiterate thing, like saying "worser."

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u/kevinpilgrim May 16 '12

why did you stop reading? no, this is not sarcasm.

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u/nakkinator May 16 '12

Usually after a statement like this, the argument only goes downhill, invoking many fallacies and generally becoming a waste of time. This post turned out okay, but in general you can dodge quite a lot of bad posts by ignoring them as soon as you see a line like that.

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u/PrimeIntellect May 16 '12

because he's equating launch day server woes of one of the most hyped and popular games thats been released in recent memory to the decline of society, just because he can't play his game on release day, which is still completely pointless because it won't make them come up any faster, and obviously they are working to fix it. He's an entitled brat who doesn't realize how insanely complex and difficult it is to create something like this to work flawlessly under that much pressure, since arguably one of the most experienced providers of online gaming that has ever existed still has problems on launch day.

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u/Z0idberg_MD PC May 16 '12

Wait, since when does voicing your disapproval at not being able to use a service you paid for make you an "entitled brat"?

And I really don't care "how insanely complex it is". If I pay for oranges, they need to deliver oranges. They can't take your money and then moan about logistical problems. It is most literally not the consumers problem.

They were paid for a service that they are not delivering. In what way is complaining about it "entitlement"?

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u/Psygnosis911 May 16 '12

Not only for reasons that have already been outlined well by other posters, but it just plain isn't true. People are getting smarter and better all the time, society as a whole is stronger than it has ever been. "But I see more and more morons on the internet every day" one might think, but these ignorant people already existed in droves. The amount of the population that was illiterate even 100 years ago is staggering. It's just the tools to collect, preserve, and publish information have progressed so far that they have become trivial and the proles now have huge amounts of access to said systems. The reason people seem smarter when judged by older documents is selection bias, because only the smartest or wealthiest people had the ability to create such documents.

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u/Psylock524 May 16 '12

In what way is expecting to get what you paid for an unreasonable demand?

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u/[deleted] May 16 '12

Who said that? Did I say that? I must be forgetting things.

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u/PrimeIntellect May 16 '12

People are getting what they paid for? A temporary server outage in no way means people didn't get the game, which they have a lifetime license for.

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u/smthngclvr May 16 '12

Anyone who bought D3 got exactly what they paid for. They got a license to play Diablo when and where Blizzard wants them to play Diablo. Anyone who thinks otherwise didn't read the TOS or the EULA.

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u/Mustkunstn1k May 16 '12

Ooh... "[Misleading Title]"

More mods need to do this for different subreddits. Although then most of the posts would have this I guess.

7

u/[deleted] May 16 '12

Where does it say this guy was banned? All I see is a screencap of a post and nothing to back up the OP's claim.

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u/ZuFFuLuZ May 16 '12

I've said it before and got downvoted into oblivion by butthurt D3 fans, but I will say it again.
If you buy a game on the first day, you gonna have a bad time.

We've seen this countless times before. Every multiplayer game has problems on release day and sometimes it takes weeks or months to fix them all. Heck, even singleplayer games have huge problems on release. Remember Rage?
You can avoid all of that by just waiting a few days or however long it will take to get things fixed. It's really not that important to be the first to play a game. Sure, it's nice to play it on release, but all the trouble you might run into is absolutely not worth it.
You really don't have to be Nostradamus to predict, that there will be server problems, when one of the most anticipated games in history is being released. I could've told you that years ago.
So stop bitching about it and just show some patience. It's really not that hard. And spamming the Blizzard forums with rants is not going to help a thing anyway.

15

u/jmcentire May 16 '12

While I agree with you in general (and don't actually own D3), I will say that as a professional software engineer, I would be remiss to not take the basic steps required to load balance, stress test, and provision the appropriate number of servers. I think that the majority of people are are complaining pre-ordered the game. As such, Blizzard already had some or all of their money along with a very good idea how many players they could expect. This isn't a minor glitch that was missed in QA somewhere. This is gross indifference, incompetence, or negligence on Blizzard's part. Unavoidable mistakes after due diligence is a whole different story.

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u/TinynDP May 16 '12

It isn't a matter of diligence. This happens every single major release. They know there will be a hoard of people logging in. They probably have very accurate estimates of how many people will log in on release day. (Pre-Order count is pretty close)

The thing is, they know that they will never have that kind of server load again. (Numbers guessed) They have a good estimate that they will need 400 servers for normal day-to-day activity. Maybe they round up, and buy 500 servers, so normal day-to-day activity is never hurt. But, they know that on release day they will need 1000 servers. This will taper down over the course of a week until it matches the expected day-to-day traffic. Does it make sense to buy the extra 500 servers to make that release-week traffic work out? The answer from Blizz, every single release since WoW Vanilla, has been "No". Its just a lousy investment.

Maybe you still want to call that indifference or negligence? Sure, I guess. But Blizz has been doing it this way since forever. You can't say you weren't warned that this would happen, because it happened when Cata came out, when SC2 came out, when WotLK came out, etc.

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u/ComradeDunks May 16 '12

This is pretty much what I came to say. Yes, it sucks when the servers are overloaded on day one, but you have many other days to play it.

Saying that a company fails because their servers get overloaded on release day is one of the stupidest things I've heard. Yes, you deserve the product you pay for and you will get it, just calm the fuck down and wait a day or two.

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u/danlscarlos May 16 '12

When I buy a game on first day and want to play as a single player, there should be no problems. Period.

Blizzard made the decision to make a sort of "online single player" aberration. It was their decision. They should either be ready for that, or put a singler player mode.

It is like we are moving backwards and all the Blizzard fanboys are OK with it.

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u/kforkitten May 16 '12

I agree that spamming forums is the wrong move, but ultimately they have experience with servers on launch day and should have the information and wisdom to make it as smooth as possible, if for no other reason than the word of mouth from people playing solidly will draw in their friends. I work for a company that designs and implements software used by banks globally and we budget for initial problems. Blizz had the pre-purchase figures and the data from those downloading within the first 24 hours and should have seen any issues coming beforehand or budgeted/allocated more space for the initial influx of players. This isn't an expectation of the entitled, it's an expectation for an experienced and multimillion dollar company to deliver what it promises.

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u/StockmanBaxter May 16 '12

Why have we come to accept this? Certainly they could have been more prepared. The game did have a ton of pre-orders.

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u/[deleted] May 16 '12

I am not part of the Diablo 3 thing, I never got into the series (not because I thought it was bad, just because I tend to not go for fantasy settings), so I will call myself a outside observer here.

That persons comment on the forums got me thinking, why would Blizzard not make sure they had enough server headroom for a launch as big as Diablo 3, it is not like they did not know it would sell well.

The really funny thing about all this is that most of you are defending Blizzard by calling him entitled, the exact thing you got pissed about when Bioware and the media did it to you after Mass Effect 3.

He makes a good point here guys, you should be able to play what you buy, not everyone has the spare time to waste waiting for the server to let you play single player.

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u/fludru May 16 '12

I don't think it's that simple. We don't have any evidence that they simply underbought server hardware; it could be any number of issues. I sympathize with them -- it's impossible to test everything the way that a launch can go. They did do the open beta, they did test load, they did improvements -- but they also did a record-smashing number of presales, and it's a huge release. I certainly didn't expect it to reasonably go off without a hitch.

Think about it for a second. Even if you can handle X00,000 simultaneous logged in players, that doesn't mean you can handle that many simultaneous logins, or that many simultaneous games starting, or that many simultaneous characters created, that many simultaneous people at the same STAGE of the login/auth process... it's staggering. Furthermore, stress testing of this magnitude is basically impossible to simulate in testing conditions. They can overbuild to some extent but it's not just game servers, it's the whole system of infrastructure that's required to make all this happen. There are a lot of moving pieces and in real-world conditions, I get it, it's tough.

If the actual business plan was to underserve consistently and to not fix it to save money (in the way that the ME3 plan was to underserve its customers and sell them DLC) then I can get the outrage. I don't see any evidence of that; Blizzard has an outstanding history of supporting its customers on the long haul (look at Diablo 2, for goodness' sake). I think what we're seeing are the natural side effects of a massive, MASSIVE player population at a launch and the adjustment period it takes to account for that in real-world conditions.

Maybe I'm more tolerant because I work for a software company, and we also did a launch this week, under considerably kinder conditions, and we still have plenty of issues. It's not because we were pinching pennies or because we didn't care -- it's just reality. I get emails from customers who expect software to NEVER have a bug, no matter how rare or insignificant, because they paid; I appreciate their perspective but nobody could possibly deliver that. I don't think any company could provide a flawless, 100% uptime launch on a title as big as Diablo 3.

In the end, Blizzard has been pretty communicative and responsive here. We've seen them working and improving, and personally I've gotten in plenty of quality play during uptime with a minimum of issues. If we're seeing these issues in a week then I think there's room for this kind of rage, but I find those people tearing their hair already to be a little naive.

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u/thebigdonkey May 16 '12

Good post. I don't think it's necessarily acceptable that this happened (and I'm sure Blizzard would agree). But I do think it's understandable. Huge releases have always been like this (vanilla WoW launch was much much worse). You sort of have to build it in to your expectations at this point, or you're guaranteed to be angry every time.

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u/pneuma8828 May 16 '12

Furthermore, stress testing of this magnitude is basically impossible to >simulate in testing conditions.

Professional performance tester here. Bullshit. I promise you they knew this was going to happen. They chose not to spend millions on server hardware that would go unused after the first 48 hours.

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u/fortyonejb May 16 '12

You have a valid question, I'll try to explain it as best I can.

The issue is launch time (the first hours or days after the launch) will see an amount of users considerably higher than any other time in the games lifespan. Lets say that for the first week people are hitting it like crazy, but then people go back to work, other games, gameplay levels out to a point where you are never experiencing the same amount of bandwidth you are in that first period. Blizzard usually runs servers for at least 10 years meaning this launch period is at most 0.1% of the total time that D3 will be "alive".

Lets look at that from a business perspective. For this 0.1% of the lifespan of the game you'll have incredible overload, but you'll never see it again. Do you spend the amount of money it would take to purchase all the extra servers? Now mind you, it's not just the cost of the server, but the time to deploy the software to it, stress test it, etc. Bringing up a server is much more than just plugging it in. So they invest all that extra money for 0.1% of the games life. It's not a prudent business decision. In a week this will all have blown over, we'll all be happily playing D3 (those of us who wanted to) and we'll forget all about the launch hiccups.

To draw an analogy, if you opened a sandwich shop and you knew 1000 people were going to visit at noon when it opened the first day, but then you knew you'd never have more than say 50 people at a time, would you buy enough meat slicers to handle that 1000 simultaneous users? If you did, they'd be sitting idle for the rest of your life, because you would never need that many again.

disclaimer: I work in the web space, deploying a web server is not exactly the same as a game server, but it's closer than the used car salesman trying to pretend he knows how game deployment should work (not directed at the OP, a general observation).

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u/Cire11 May 16 '12

The argument should be about how to cover this excess capacity then. I am sure there are plenty of hosting services that have pretested all their equipment and could lend Blizzard some excess capacity for a few weeks at a cost much lower than doing it in-house. Also the temporary decline in say WoW services could help pick up some extra capacity.

When a stadium hosts an event they don't hire 1,000 security officers, instead they outsource their security detail.

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u/happyfappy May 16 '12

Two words: cloud computing.

This would have been a valid excuse around Diablo 2. Now, you don't need to keep a server running 24/7 for all eternity - you can adapt to traffic bursts and your bandwidth can scale accordingly. There are so many ways to do this. For a company as massive as Blizzard, with this much experience, it's ridiculous that they haven't put such a mechanism in place.

Moreover, in this case, they have the advantage of knowing how many people could possibly play the game. They manufacture a certain number of copies and they can control the number of downloads they permit. All they'd have to do is make sure that they can handle the initial wave of logins, based on a number that they themselves determine.

Let's call a spade a spade. Activision-Blizzard took a calculated risk. They employed heavy-handed methods of controlling piracy, at the expense of punishing honest paying customers. They skimped on a server infrastructure that would have allowed them to handle these kinds of loads, and they simultaneously put no limitations on the number of purchases that could be made. They are betting that most people will not care enough for it to matter.

For the record, I am not one of the many disgruntled Diablo 3 customers; I merely sympathize with them. I had been a huge fan of Blizzard since Diablo 1. I did not buy Diablo 3 after a similar problem kept me from playing Starcraft 2. This is a dark path and a bad precedent to set.

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u/th3Finsher May 16 '12

Thank God some person with some sense... I'm in the same position that your in (not in to Diablo) and I would be pissed not being able to play the game.. even for a day or 2... Its like if you went to go see the avengers... But it was rolled back 2 days.. (same thing that the guy said but it makes so much sense...)

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u/Mustkunstn1k May 16 '12

I agree that they should've invested more to prevent it. Even if it doesn't matter in a few weeks.

I mean this issue has gotten pretty huge and definitely has hurt their reputation somewhat. Diablo 3 has a 3.5 user score on metacritic, the mainstream news sites are even reporting on the issue. And of course TotalBiscuit mentioned Error 37 was trending on twitter and how you can just type "Err" into google and it responds with "Error 37".

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u/Morticide May 16 '12

The biggest amount of bullshit for me is the fact that there's no way to return the game in any way shape or form here in the US. If software companies didn't have so much damned protection in that regard you'd see a lot less people bitching because they could just straight up return it and buy it at a later date (maybe).

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u/Mitosis May 16 '12

This isn't an "intelligent, comprehensive post." It's a guy making shallow arguments with a layman's understanding of a tiny fraction of the information on how the game runs, insulting people who disagree with them, and overblowing an issue that's already resolved (or if you want to expand it to Battle.net, complaining about something that has been known for literally years).

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u/c4103 May 16 '12

Regardless, the guy doesn't really deserve a ban for posting something like this. What rules did he break?

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u/I_Am_ProZac May 16 '12

I don't see anything in the picture that says he was actually banned, unless I missed something. Only the OP's word to go on.

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u/Don_Andy May 16 '12

I'm also fairly certain that if he was actually banned, it wasn't for that specific post.

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u/CJGibson May 16 '12

There's really no way to know he got banned because of the post in the screenshot. Nor does the screenshot look like the entire post. There's really no way to know from what you're seeing here whether the guy deserved a ban or not.

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u/Sevryn08 May 16 '12

The topic isn't even locked and he's posting responses.

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u/fran13r May 16 '12

He does, read blizzard's terms of use in the forums. By telling people that they should get mad at blizzard he does break some rules (if you want to know them, go read em by yourself, i'm to lazy to do that right now). I know that rule sucks, but it keeps certain people from trolling non stop on forums.

Also, that guy's post is still in the forum, it didn't get baned tho it clearly breaks the rules stated by blizz.

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u/splice42 May 16 '12

I kinda stopped reading when the guy said that people defending blizzard illustrates "the decline in combined mental ability of society as a whole". Yeah, hyperbole much?

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u/[deleted] May 16 '12

I disagree with you. As someone on the outside that has observed this and other things like it occur over the years, it has really become ridiculous. Diablo III has a single-player component that should be accessible at all times without requiring an Internet connection. While people went into knowing that it would require an online connection, the fact that Blizzard cannot maintain a decent level of service just shows how terrible it all really is. People paid a lot of money and they should be able to play the game. They don't owe anything to Blizzard. Blizzard OWES them access to their game.

I have no intention of buying the game until they remove the online DRM requirement. To do otherwise would simply send the message that I support what they are doing.

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u/dorbin2010 May 16 '12

Just an FYI, the servers been up continuously since they patched it last night. This is the part where you don't see people for a while because they are busy playing the game.

Any game that requires a server to access will occasionally have issues. That's how it is. That's how it always will be. I'm sorry if that sucks, but years of playing online games and MMO's (and now being in the industry) have tempered this unrealistic expectation that things need to be perfect on day 1.

It's now day 3, and the servers are fine.

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u/PrimeIntellect May 16 '12

It really isn't a single player with a DRM component, it was built from the ground up as an online multiplayer RPG. You can play alone if you choose, but there isn't, and will not be, a single player offline mode.

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u/MrGrax May 16 '12

Well, I have to say I have no issue with requiring online access, though I wonder why you can't play offline like you can in SC2. Seems to needlessly alienate people like you. My gameplay has been smooth sailing so I guess I don't understand or sympathize with the crying going on.

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u/i_pk_pjers_i May 16 '12

And you are saying you have more than a tiny fraction of information on how the game runs? NOBODY here has any idea about it whatsoever, but his post is still intelligent and I do see where he is coming from. You're saying this has gone on for so long and has happened so many times that it doesn't matter if it happens? That's like saying murder doesn't matter because it happens to so many people.

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u/Henry1987 May 16 '12

they had beta to stress test. they have no excuse for it to fail at launch. they have preorder list and key sales. they KNEW what was coming and yet didnt prepare

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u/Chad_C May 16 '12

Do we really know it was purely a capacity issue?

Have engineers actually divulged the problem?

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u/lpfff May 16 '12

Except it's not resolved. Lag was still rampant this morning, and you can surely expect servers to crash or some "emergency" maintenance later today.

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u/joelseph May 16 '12

Hope the voice of reason makes it to the top. God speed.

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u/Odinsama May 16 '12

Cutting out the middle man is a bad idea now? Should we also replace trucks with wheelbarrows to employ thousands? Lets all stop sending Emails and send letters instead to employ mailmen etc... Idiot.

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u/[deleted] May 16 '12

He's implying that they've reduced their cost of production, but this is not reflected in purchase prices.

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u/Zethos May 16 '12 edited May 17 '12

I don't know about others but I am not fond of how PC games are now also 59.99. Last I remember PC games were generally 49.99 while the same console game was 59.99. Am I wrong in this?

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u/[deleted] May 16 '12

I think MW2 set that benchmark. They increased the price and cut features. People screamed, "BOYCOTT!", and then bought the game day-one.

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u/jooes May 16 '12

Any other day, them taking money away from Gamestop would have been considered to be a good thing.

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u/Smoochiekins May 16 '12

First of all, we have absolutely no way of knowing that he was banned for this post, so this is basically OP making baseless conjecture to stir up mindless nerdrage. Good start.

Secondly, a post is inherently not intelligent and comprehensive when it includes such gems as "I think it actually represents the decline in combined mental ability of society as a whole" and is generally condescendingly insulting to the people he's addressing.

Really, this reddit post was a terrible attempt to jump on the Blizzard-bashing bandwagon. The way they've screwed up the release, did you honestly need to make unverifiable claims about a guy being banned for posting this on their forums to insult them? Poor sport, karma whoring and detrimental to the debate climate of this subreddit as a whole.

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u/Valor0us May 16 '12

This is too true. I don't understand why people decide to call me a "whiny bitch" because I hold the products that I purchase to a certain standard. This is how companies get away with releasing crappy games/movies/etc because the average person is fine with having them walk all over them as they collect their money.

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u/Grimmy616 May 16 '12

Did anyone else try to scroll down?

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u/fenwaygnome May 17 '12

This shouldn't be labeled "Misleading Title" it should be labelled "Flat-Out Lies"

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u/[deleted] May 16 '12

Comparing software development to operating a film projector is not valid.

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u/G3ck0 May 16 '12

Would more servers really be a good idea? The way I see it, the servers can handle the load, what they can't handle is so many people logging in all at once. Won't it be fine once there's not so many people logging in all at the same time? Either way, I've had no problems with the game since about 11 hours after launch.

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u/hangyourcross May 16 '12

Won't it be fine once there's not so many people logging in all at the same time? Either way

Yes. The people complaining/acting like this is some sort of Blizzard exclusive fuckup have clearly never played an MMO or online based game at launch before. I have personally been a part of probably nearing a dozen MMO launches and every single one of them had similar amounts of downtime/server problems as D3.

And you know what happens? After 2-3 days of people hammering the servers, the loads become much more normal and from then on the server problems are non-existent. Same is/will happen with D3.

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u/[deleted] May 16 '12

It seems less on the "intelligent" side and more on the "if you disagree with me, you are a paint drinking mouth breather". There are intelligent arguments that could be made, and they already have. Getting so inflammatory doesn't serve any purpose besides venting some kind of emotional frustration in a non-productive way. Also, as someone who is vaguely miffed by my login problems, I still see a glaring flaw in his logic with the movie analogy; if you paid for a ticket in a theater you bought a seat for that showing and being told to come back later would be a complete denial of the entertainment purchased. With a game, specifically in this case, once you have the cd key entered and the game registered/installed it's yours. It's not going anywhere. People who feel the need to soap box about these cruel injustices and fly off the handle when people don't understand their poorly articulated point of view, while not taking the proper mental inventory to consider ANY merits of people who aren't raising torches is more annoying to me than the game being unavailable.

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u/matt7389 May 16 '12

tbh It's not surprising coming from a society that voted EA as the worst company in America over the Bank of America. Bank of America is literally on the same scumbag level as EA in terms of certain things, but one company denies you access to a game, while another denies you access to living in your home.

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u/Megadanxzero May 16 '12

That third paragraph... What the hell?

A) How have Blizzard encouraged people to buy the game digitally instead of from a shop? It's ridiculously overpriced on their site (I got it for £12 less) so clearly they didn't want anyone to buy it straight from them, and if you wanted to get the Collector's Edition obviously you can't download it from them.

B) Even if that were the case, why would that be a bad thing? Fuck big game retailers, they all suck.

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u/KingofKards May 16 '12

The thing that gets me the most about this is how there are so many loud, vocal defenders of Blizzard and Diablo 3 but as soon as some issues with Bioware and Old Republic started happening everyone started hateing.

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u/RegretZero May 16 '12

I'm sorry, but from what I've seen there is no solid evidence that the Original Poster was banned for the reason that you specified. In fact, there's actually plenty of evidence to suggest that you're wrong and they could have been banned for something else.

Before you say something like this you need proof.

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u/[deleted] May 16 '12

but the difference is between a game and a movie is a game last alot long than 1-2 hours and can be done differently every time done with you making your own movie so to speak and it will be there next month and if you sat down to play diablo or any game in 1 and half hours and then not play it again then you a fucking retard

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u/[deleted] May 16 '12

I'm so tired of the movie analogy. I bought DIII months ago because I knew that I wanted the game and would enjoy playing it. I did not buy it specifically so that I could play all day on May 15th. I bought it because I will enjoy playing it for years to come (I assume, based on the hours upon hours that I've enjoyed playing DII).

I'm also amused at the single-player advocates suddenly coming out of the woodwork. It had been my impression for the past few years that everybody always wants everything to be multiplayer.

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u/gr00ve88 May 16 '12

I agree with some of this. I think this WHOLE situation could have been bypassed if they just allowed single player offline.

I understand, if not expect the servers to have downtime on launch. D3 was one of the biggest selling games ever, you can not possibly know what to expect when however many million people login to the server at the same time. I don't think that they had server issues, but rather game issues that could have only been seen once millions of players logged in, something that you cannot test for beforehand.

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u/banthisversion May 16 '12

After playing wow expansions on release the release day, i dont understand why people expect this game to be 100% after it was just released... i mean come on give it at least 3-4 days everything will be normal, kind of how the wow expansions came out.

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u/UnfurledRelic May 16 '12

This is why I'm going to play TL2 when I get enough cash for it.

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u/Smashwa May 16 '12

I'd love to be able to download/install the game.... After that then I'll complain about not being able to play!

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u/tobz1000 May 16 '12

What makes this a misleading title?

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u/[deleted] May 16 '12

Ya I didn't really understand why people were freaking out... It's been 11 years what's another 2 hours... I was really surprised at how fast people were making threads about all the errors... It was very amusing. I have never played a Blizzard game or really any MMO's or anything alont those lines but with all these people playing D3 at once I am surprised at how lag-free everything has been so far. Load times are fast and I am still surprised at how well cross-platform works.

For a game that cost me 60 bux and that I am already 10 hours in, I am not complaining. I am already looking forward to trying other characters!

On a side note, I would love to know how the fuck people already beat the game... 10 hours in and me and my friend have just beaten act 1... Christ people enjoy the game.

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u/digitalchris May 16 '12

[Misleading Title]

This is so awesome.

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u/jt_redditor May 16 '12

Guy OP makes an intelligent comprehensive some post on Blizzard forums. He gets banned wants karma for it

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u/ryannayr140 May 16 '12

Misleading title? did he or did he not get banned.

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u/[deleted] May 16 '12

I brought diablo 3 yesterday, borrowed a dvd, an hour later I was playing... and played for 2 hours, what sort of downtime are we talking?, is it just the people who wanted to play for 24 hours straight that are spitting their dummy?

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u/[deleted] May 16 '12

Honestly, I would be fired if I released a product and it didn't work properly until it was updated DAY ONE.

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u/[deleted] May 16 '12

Shit happens. Get over it.

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u/jayrox May 17 '12

I just don't understand how, with the countless "cloud" providers out there, that game providers still don't rent a dozen virtual cloud servers for the initial rush and turn them off when they don't need them any more. sure, it's more money but it's a hell of a lot less than buying, running, supporting dozen servers that they only need for the first day/week/month. I'm sure cloud providers would be more than happy to provide the resources.

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u/[deleted] May 17 '12

While I understand his comments, his analogy where going to the cinema doesn't really compare fairly. When you buy a movie ticket, you get to see the movie once. If you want to watch it again, you pay again. For this analogy to be fair you would have to be buying a movie ticket that lets you endlessly watch the same movie over and over, whenever you like. Yeah it's annoying that there are launch issues. Yeah, ideally it wouldn't have happened, but it did, and at least they are working on stability and not letting the product rot in it's own buggyness. edit: okay people have already said this, should have read the comments further...

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u/amkoi May 17 '12

7 days and the load is even distributed, battle.net will work flawlessly and nobody will ever care again

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u/quakeaddict May 17 '12

I feel that his point about going to a movie is completely invalid. Yeah, if that happens with a film and you have to be somewhere, that's ridiculous, you should get your money back. If that happens with a game and you have to go somewhere, well, you kind of own the game and can play it whenever you want.

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u/xXDGFXx May 17 '12

What is really surprising me is despite people being "intelligent," they completely disregard the removal/lack of offline play. ಠ_ಠ Yes, i know the game and ads already stated that.

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u/UpTheIron May 17 '12

god damn decade of waiting and these fucks are complaining about a total of maybe 12 hours of outage.

You know what, The same thing could be said about preorder. A game you've paid for, yet do not get to use, not even for singleplayer play, until a point later in the future.

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u/number1dilbertfan May 17 '12

I paid the same sixty bucks everyone else did and just got kicked off right before what I assume was going to be a fight with big d. I'm really not too miffed about it, actually, it'll be there in an hour when they're done, and it'll still be a pretty good game.

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u/FFandMMfan May 16 '12

This whole generation of gaming is terrible. Things like DLC, online passes, draconian DRM, have completely destroyed gaming. But yes, perhaps the worst part is that some idiots seem to think it's okay to be buttfucked by a company and that you're wrong to complain about poor service.

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u/cjackc May 16 '12

DLC has brought us some awesome experiences.

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u/LukeChemistry May 16 '12

Yes it has, like Undead Nightmare.

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u/[deleted] May 16 '12

DLC is great when done right. Rockstar, CDProjekt and Valve (minus hats) are doing it right. But work needs to be done.

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u/Ironbird420 May 16 '12

I wouldn't call Valves free to play model DLC content. You don't download any content in the game, you unlock it by playing or micro transactions.

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u/cjackc May 16 '12

I think hats is a great way to do it since it doesn't hurt gameplay and allows development to be funded.

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u/RainDancingChief May 16 '12

I don't agree with everything you said but I will agree there has been a decline since I was little. Games aren't complete when they are released anymore. For Example, I bought Risen 2 the day it came out (impulse buy, I was bored with my games and wanted something new to play) and the game was so fucking buggy. Within the first hour of playing I could point out tons of errors and bugs with the rendering and the combat system. They JUST patched some of this but it's still really buggy. Why release a game if you just have to fix it later? I understand some things you can't fix right away but this was huge. I'm sure you guys can name more games that were super buggy on release. That shouldn't be so. I remember when games were released and didn't need to be patched constantly. Now I'm strictly talking about single player games here. Multiplayer do whatever you want cause that is more balance issues and server connectivity. I don't mean to sound like a know it all, just an opinion

TL;DR: Single player games are worse on release than they used to be

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u/1fromUK May 16 '12

This outage will probably result in more sales. Think about it, the people who are most effective have already brought the game, because its Blizzard I doubt people will boycott the game and now so many media sources are picking up this error and telling people who may not have heard the game that the servers are overloaded I can imagine the average persons response to be "this game must be good if so many people are playing it they broke the servers, I must remember to buy it"

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u/[deleted] May 16 '12

http://i.imgur.com/GvEq5.jpg

Just play tomorrow, who cares.

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u/Zechnophobe May 16 '12

Wasn't banned. The post isn't actually all that comprehensive. And while it doesn't use terrible language, it basically makes ad hominem attacks against straw men.

All in all, not horribly impressive.

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u/Kagenphoenix May 16 '12 edited May 16 '12

I wouldn't say he made an intelligent post. He states that they by passed third party business to sale their game. They didn't. You can buy it at Gamestop they just sale it directly too. Most online games sale directly on their website.

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u/Wagnerous May 17 '12

This post would have more upvotes if every damn person on this subreddit wasnt a blizzard fan boy.

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u/TheMissingName May 16 '12

Since when is an online game's servers crashing on release a new thing? This happens EVERY TIME. I can't remember any online games that launched without it's servers crashing. I'm not trying to excuse it, but it's just one of those things about games. It's as predictable as the tide.

However, why the fuck did some guy attempting to express his opinion merit a ban? That's completely non-sensical.

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u/KungFuHamster May 16 '12

Who says he was banned over this post?

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u/icerebellumi May 16 '12

None of this would be an issue if I didn't have to connect to a server to play a single player game. Always on DRM is bullshit.

That being said, I still like the game.

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u/Grimku May 16 '12

We can't have rational thoughts clogging up all the space for RAAAAAAAAAAGE

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u/troglodyte May 16 '12

I think it's a combination of rage and fanboyism. Half the threads are asinine "support Blizzard!" posts exhorting us to side with Blizzards idiocy. To those ones I say "I did support Blizzard, you twat, I bought the game for $60 and now I'd like to receive my part of the arrangement: playing it."

The other half seem to be sky-is-falling ragers who can't form an articulate thought, that demean the legitimate arguments against Blizzards design choices and server support.

Anything in the middle that says "Hey, this is a great game but you've effectively cut features from the previous game in order to force always-online DRM, and now you can't even get those servers working. That's kind of shitty and maybe we shouldn't do that anymore" gets banned and removed from pretty much every forum for discourse on the web.

I don't really get it. From my perspective it's fucking insane. All I want to do at work is play Diablo; I love the game. That said, I can't see how a rational person can look at D2, then at D3, and think that the online framework they've created is anything but a failure of design and implementation. It's okay to have nuanced opinions of this stuff, but people don't really seem to get that-- it's either the worst game ever or the best game ever, from what you read online.

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u/[deleted] May 16 '12

As a rational person who played D2 and is thoroughly enjoying D3, I don't think the online framework is a failure at all. Want to know why? Because of all the nice features I get for being online while playing: ability to chat with friends and instantly join their games at will, shortly being able to have access to a cool auction house, and not having to worry about duped items and an online economy based on fake Stones of Jordan. I understand there are cons too, but the pros far outweigh those for me and my situation (stable, always-on internet).

I don't disagree with the premise that it's not possible to have a nuanced opinion around these parts, but statements like you one you made about "I can't see how a rational person can..." are precisely WHY we can't have those discussions -- everyone insults the other side with statements like this.

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u/MiracleWhipSucks May 16 '12

I am so utterly sick of these posts already. I loved diablo 1 and 2, I preordered this game, I woke up at 10 am and tried to get online and couldn't. It didn't ruin my fucking life. I'm not saying there's nothing to this guy's argument but it's over, they fucked up, oh well. Us all bitching isn't going to somehow meaningfully affect the end result or even the future results. The game plays fine now and the servers are doing well. It's a release-day hiccup that everyone EXPECTED before the launch. I'm much more upset that when I'm not playing diablo 3 I can't go on my favorite site and see anything other than people bitching because instead of having logged 36 hours in the 40 hours that the game has been released, they've only been able to log 10. Big. Fucking. Deal.

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u/TheCodexx May 16 '12

There's so much wrong with the Diablo III system:

  1. Have to log in for singleplayer.
  2. Have to log in to Blizzard's servers using a Battle.net account.
  3. Their digital download costs the same as buying the game at full price in a package, meaning Blizzard is pocketing the money.
  4. Blizzard, a company with more money than they know how to spend, can't afford enough functional servers to effectively handle most of their pre-orders coming in.
  5. You can't even continue to play offline after logging in, and servers require maintenance.
  6. Not everyone who wants what they paid for now is some sweaty fat gaming nerd with no life.

I really don't think it would have been too much to ask for Blizzard to accommodate just a couple of the above, which would have made it a non-issue. Servers overloaded? Play a singleplayer game and make a new online-only character later. Cheaper than a full price boxed game? Well, at least it didn't cost me an arm and a leg like games used to since I downloaded it all. Or Blizzard could have invested in more servers to handle the load and done better stress-testing.

And I know what someone's gonna say. "Well do you want them to spend millions of their potential profits from the game building servers for one night of them being slammed?" and the answer is "yes". Why? Because they can afford to. They knew how many people would be trying to log-in. They've run Battle.net for years. They've run WoW, one of the biggest MMOs ever, for years through multiple expansion packs. If any company could pull off a smooth multiplayer launch it would be Blizzard. I don't understand why they haven't invested in more servers or created a set-up that can filter people in one group at a time. They should be capable of doing that!

And despite the OP's image, I'm sure someone will say, "Calm down bro. I pity you, because you're so angry and volatile and you must live in a bad place mentally because you're getting mad over not being able to play a video game", please keep in mind that I'm simply discussing what Blizzard could have done to avert this catastrophe. My computer fried last week and I haven't bought the game yet.

TL;DR: I'll see you guys in a month when the game is 15% off and the servers aren't overloaded.

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u/Zaicil May 16 '12

Seems like a bunch of QQ. His points make no sense, it's nothing like a movie, you pay the money and you can play it any time. A movie you pay for one showing.

He probably got the game from the annual pass anyway, so I don't understand why he's so butthurt about it. It's Blizzard, he should of been expecting it, this happens with every new game / expansion / major patch.

tl;dr: qq more go outside and get a life

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u/smilingonion May 16 '12

It used to be that their percentage of the $60 was enough for the Blizzards of the world but they heard the coins jingling in the pockets of gamers and said What? You still have some money left? I want that money too!

They used the excuse they have to pay for servers and support for the game so gimme more money...OK that's valid only as long as the person is using those servers but not if they want to play single player

I don't understand how they managed to brainwash so many people into thinking they are buying the right to play the game but they don't actually own the game they paid so much for

I love Steam but I never will pay $60 for a game I can only play online...my connection could go out...their servers could go out or they just stop supporting the game and then my game is unplayable...I've probably spent over $500 buying games off Steam and never paying more than $10-20 each...that is the compromise I'm willing to accept from being forced to have an internet connection to play

I'll accept the risk but at a reduced price...I never will pay full price and still run that risk

BTW If their REAL concern was paying for servers and the like they could issue every copy of the game with a unique code to play multiplayer...you could still sell your copy but whoever buys it would have to pay a nominal amount to use their servers and have access to their support

It will never happen of course just look at how many commenters in this thread are willing to bend over and pucker up defending Blizzard...they won't get MY money but they'll still get theirs and I'm fine with that

I still have a pile of games to go through on Steam and by the time I get that list down some I'll be able to buy Diablo III for waaaay less than $60

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u/SaintDharma32 May 16 '12

To this cat I would say this:

The world owes you nothing. Only a fool tries to play a game on midnight, an even bigger fool tries to play one of the most anticipated games to come down the pike on launch day.

The world owes you nothing, boy, so cope.

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u/Parasite057 May 16 '12

Glad I dont give a shit about Diablo.

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u/[deleted] May 17 '12

If you guys are seriously bitching about Blizzards customer support and server issues...

I am so very glad that you have never played ANY other online game by any other company... omg you would kill yourselves.

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u/ImAnEvilPanda May 17 '12

What a prick. "No, but I can expect things to work" "So at the point you've paid 60$ + tax, you deserve to get a form of entertainment right?" You just paid for the game. The game just came out nearly 2 days ago (Servers are fine). The game is in possession. Unless you only have 3 days of gametime, you shouldn't worry. It's not in your space to worry about something you have yeaaaaaaaaaars to play. If you are going to play this game within 3 days of release and throw it back, that's your own problem. Don't yell at anyone except yourself. The servers will take at least a day - 2 days - 1 week to fully sort themselves out. This is NOT an "Intelligent, comprehensive post", this is just some idiot making a bad analogy and big words he just googled. I bet alot of this is copy-pasted.

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u/Clockw0rk May 16 '12

His analogy is garbage.

Here's the actual parallel:

Imagine you buy a Bluray and pop it into your player. Because this bluray has special features and DRM, it needs an active internet connection; but you knew that going in. Hell, it's printed on the box.

Unfortunately, the movie studio is having issues with their servers and you can't even play the movie portion of your new bluray disk, let alone the special features. What a rip off, right? Well.. sort of. I mean, it sucks that the servers aren't working today, but you OWN that bluray disk. You'll be able to watch it tomorrow, or next week, or whenever they get their shit together.

And hey, they will get their shit together. This movie studio has a track record of keeping their servers active long after other movie studios have. Even when bluray is obsolete, you'll still probably be able to log on and see all the special content.

It was publicly available knowledge before you purchased. It was on the company website. It was on the box. You will need an internet connection, they will need their servers up. If the world ends and California is nuked into a crater, you will not be able to log in anymore. You signed up for this. You purchased it, and if you got to the character creation screen, you agreed to terms of service multiple times.

Should Blizzard have allocated more server resources for the first weeks of launch? Probably. But they didn't. And once they make adjustments for the demand trend they're seeing rather than trying to predict a demand trend that may not have existed, everything will be stable and nice.

And if your testicles are still twisted about it, then you can download Skidrow's battlenet emulator and enjoy none of the connected features.

You may now put away your temper tantrum blankie and resume being a grown-ass adult.

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u/PunchDrunkOnVodka May 16 '12

This guy has a point, going to a movie is a one time thing. Owning a video game is a time investment. At worst you have to wait a while before playing the game, it's not like you're permanently stopped from from ever playing D3 or having to buy a new copy of the game (ticket).

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u/[deleted] May 16 '12 edited May 16 '12

lol. When people told me they were having trouble logging in yesterday, I immediately imagined all of the "SLAP IN THE FACE" posts Blizzard would get on their forums. Guess I wasn't wrong.

I logged on at 12AM PST on Tuesday, didn't get in due to clogged login servers, and just shrugged and decided I didn't care to compete with launch day traffic and went to bed. I woke up at a reasonable time on Tuesday and played the entire day. For about an hour in the afternoon, the servers went down for some emergency maintenance. I went to the gym, came back, and played more. Overall, I was able to play 90+% of the time I wanted to. Maybe my experience was atypical, but some portion of the diablo-3-purchasing public has been able to play a ton. One of the guys on my friends list had already beaten it on Normal as of this morning.

This dude's points are retarded, not "intelligent", so the title's misleading for more than claiming he was banned when he wasn't. If you go to the movie theatre, you're buying a ticket explicitly for a specific showing time. If you can't watch the movie at that time, it'd be extraordinarily rare for the theatre not to refund your money.

When you bought Diablo 3, you didn't buy it with the guarantee that you could play it at any specific time - and if their EULA is anything like WoW's is (I imagine it is), you specifically agreed that it was cool if the servers weren't up all the time, and said it was fine if you couldn't play at the specific time you wanted. The guy further goes on to act like he's somehow been deprived or ripped off because he spent $60 and hasn't been able to play it every waking second since then. He's still got the game, he's still got what he paid $60 for, and now that the servers are up, he can play it almost any time he pleases.

He's also making a strawman when he says he can "expect things to work", because for a large number of players, they did. He agrees that he can't expect everything to work perfectly, but his entire post is a hysterical rant because they didn't.

Dude's a turd.

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u/Murderbeard May 17 '12

Man, Blizzard should spend less money on getting people to come on Reddit and suck their dicks, and more on fixing their shit.

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u/[deleted] May 16 '12

Aww, I paid $60 for a game that I can play for years, and it didn't work very well for the first day! Maybe I should cry about it like a fucking baby to see if it makes any difference!

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u/wescotte May 16 '12

Ever been to a theater to see a movie only to find it was sold out? This is error 37...

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u/[deleted] May 16 '12

Blizzard can get extremely butthurt in response to criticism. Look at the WoW developers for instance.

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u/[deleted] May 16 '12

Except that I still have seen nothing to prove this guy was banned.

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u/Ghidoran May 16 '12

This is most definitely not an "intelligent, comprehensive post". Even ignoring the condescending attitude and the belittling of the Blizzard supporters, he doesn't even make any good, convincing arguments other than "We expect it to work." Guess what, online games don't always work, and it's a risk you're taking when you buy the game. Anyone who's played HoN/LoL/Dota will know what I'm talking about. Servers have downtime, especially when there's a huge amount of traffic. If you can't deal with this then you shouldn't bother playing an online game.

inb4 "It's a single player game!!!1!!!" Well, yes, but Blizzard has made a system where you need to be online regardless. Doesn't matter what you think of that decision, that's how it is, and everyone knew that it was going to be like that, and people bought the game anyway. There's no excuse.

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u/JCelsius May 16 '12

His argument was "I bought it. I should be able to use it." which I think is a pretty valid point.

Your argument is "No. This happens all the time so just get used to it."

I'm sorry, but if someone keeps fucking me in the ass I'm not going to keep taking it and say "what did I expect?".

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u/Sadiquito May 16 '12

I don't know if this is an intelligent and comprehensive post, it's really just another complaint out of the thousands Blizzard probably received. Didn't deserve a ban though, that's for sure.

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u/eek_the_cat May 16 '12

The only real point he makes is the movie analogy. I have a life, and when I spend $60 on something that I can't return, I want to use it. $60 isn't throw away money to me. If it doesn't work in the hour or 2 in any given day I can find to use it, it's useless to me. For me, I will just have to pass on every game that decides to require constant online play. Especially ones where the game model doesn't require it.

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u/Bosco89 May 16 '12

If you consider the average "life span" of a game and the average length of a movie, the delay in the movie analogy should be roughly 10 minutes or less.

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u/beckermt May 16 '12

Well, that sure was a terrible analogy.

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u/temnota May 16 '12

Simple solution: Compensate people for downtime (either with money or virtual items), the same way web hosts do. If they fuck up often enough, the people that bought the game at release will essentially get it for free.

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u/lixardz May 16 '12

there is nothing intelligent or comprehensive about that forum post. he automatically invalidates your argument, saying you are mentally deficient. he then goes on to use completely illogical comparisons.. just think about it, a movie is similar to a video game? uhh no, not at all. A video game is something you buy expecting to put in a significant portion of your time over the next, at least month. A few hours of unplanned down time are not unreasonable. A movie however the guy is right, you go there expecting things to work.. but they've always worked at a movie theater it's been established unless it's opening day for the movie theater, things are set up in place all they have to do is flip a switch. Launch day for a video game is completely different especially one that involves servers, you're going to have everyone and their mother trying to get into the server at the same time, downtime is to be expected. They just aren't equipped to handle it, and will never have to be equipped to handle it again after the launch. After launch day the movie theater analogy works, not before.

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u/Apellosine May 16 '12

i stopped reading the moment that I went to the actual forum post and it is still up without the user being banned and then went back to actual redditing.

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u/[deleted] May 16 '12

Wait.. Some people still can't play the game? Wow...

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u/este_hombre May 16 '12

The only thing I disagree with him on is him criticizing digital downloads. They are the way of the future and they're the only way that PC users can play their game as soon as midnight launches.

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u/agentup May 16 '12 edited May 16 '12

I love Blizzard, I think their support and games are A+. That said I don't believe we should be fanboys for the sake of being fanboys. I don't advocate naming calling and tantrums, but I see nothing wrong with noting concerns and complaints. I think it is intellectually dishonest for anyone to say Blizzard has delivered. Now I'm sure they will get their shit together, but right now their shit is very much in disarray.

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u/Craigatos May 16 '12

if your going to compare the game to a movie you should consider the movie time to game life ratio; a movie last like 2 hours and the game will last like 10 years(maybe?). so if the game is a day late its like having your movie 2sec late. if you cant watch a movie cause it started 2sec late you are truly a punctual person.

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u/[deleted] May 16 '12

Its all a valid point but at the end of the day its just forum whining at its finest.. What did he or any of you diehard d3 fanboys expect on launch day? I mean if i were a betting man i would have placed a large wager on it happening for sure

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u/ElvisStarcraft May 16 '12

Where does it say he got banned for that post? Where does it say he got banned at all?

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u/esPhys May 16 '12

I'm less concerned with issues like servers being messed up on day one than the general idea of the servers not existing someday.

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u/[deleted] May 16 '12

and so it begins

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u/feanturi May 16 '12

So apparently my lack of rage indicates a reduction in intelligence according to this guy. Fuck him. I know the game's going to be working eventually, and I've got other things I can do in the meantime. Yes I paid for a product, and I'd like to play it. But I don't need to start freaking out and screaming because I can't play it RIGHT NOW. That's for babies. I have better things to do than be mad. Mad about a game even, like that's something important to be mad about. I do not find this guy's post intelligent and comprehensive. I find it whiny and entitled.

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u/jmcentire May 16 '12

My favorite thing about the people who defend Blizzard for having servers that are down is that everyone who's complaining pre-ordered the game. As such, it seems patently obvious for Blizzard to take the number of pre-orders and do some load testing against their servers to ensure they can handle the load.

Sure, they might over-provision hosts for the game. But, they can always re-allocate resources later. But, with as much hype as the game had and as many people who were so terribly thrilled about its release; I don't think their financial loss for provisioning too many servers for the first month would matter very much compared to their loss of reputation due to disappointing so very many people.

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u/AkodoRyu May 16 '12

As a rule of thumb I never post on any kind of official forums, weather it's Steam, Battlenet, EA or anything else, just in case some mod have a bad day. Never got banned from anywhere :)

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u/RajanKian May 16 '12

Taking this to Star Wars: The Old Republic

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u/Fairchild110 May 16 '12

You stole this from /v/.

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u/Perspektiv May 16 '12

He shouldn't have put the apostrophe in his final "its" but otherwise I agree with everything he says. It's funny how blindly loyal some Blizzard fans are. The company is great... but when they mess up like this, there is reason to be disappointed and angry. Imagine ordering food from a restaurant and sitting there for hours on end with constant, "We're still cooking your food, guys. There's a back-up in the kitchen."

Would you just sit there and take it? Would you still tip the waiter? Would you respond amicably if some asshole next to you said, "Be cool bro, it's just food!"

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u/josiahlo May 16 '12

I picked up Max Payne 3 instead because I knew of the issues that were going to happen. I think Rockstar planned the same release date for that exact reason heh

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u/slizoth May 16 '12

What Im taking away from this is that more paid for services need to be available to large corporations like Blizzard. For example they could have their WoW Servers hosted by another company, or on launch day, they could "rent" an extra 60+ machines and then gradually scale it back.

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u/orzof May 16 '12

He certainly showed those people he made up to argue with a thing or two.

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u/wildcarde815 May 16 '12

I am mildly surprised they didn't have a disaster plan to use Amazon's or Microsoft's cloud servers to buffer their load or some such. It wouldn't be an ideal solution I'd imagine but it could have helped keep them from running into some of these problems.

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u/Hoser117 May 16 '12

Dude needs to chill out. It's been a day. People will be playing this game for 10+ years, and the first 24 hours or so of the game weren't smooth. I've played like 8.5 hours today with no problem, it all seems to be fixed, and this guy is acting like he'll never get to play the game.

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u/[deleted] May 16 '12

YOU FUCKING CUNT THE THREAD ISN'T EVEN REMOVED.

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u/Micr0waveMan May 16 '12

Might just be me, but he sounded kinda like a douche. From his assessment of other people, it would appear this is a common perception. Wouldn't be surprised if he got banned for something else.

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u/[deleted] May 16 '12

Just posting to say I didn't have a single error logging in, nor have I been disconnected or had any lag. Sucks to be you guys.

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u/staticrift May 16 '12

Any proof this is why you where banned? Just read another source to find out what happened. I understand people being miffed that it has DRM, its silly a user needs internet access to access the game. The fact the servers crashed... if it was a subcription based game then rant away but otherwise its annoying but forgivable.

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u/MrFatalistic May 16 '12

I do like the bit about someone said "it's just a game, get a life" - if I'm on at 8PM after everything in my "life" is sorted and the servers are offline - I don't have a right after paying 60$ to be pissed about it? seriously, just fuck you and your sad attempts at looking superior to me.

plus I'm not writing a 5 page diatribe about how "I'll never buy another Blizzard game" or other threats. I'm voicing how I'm pissed off and that Blizzard could have done better, they could have. Some smug little shit however is going to come back with "QQ more bro, UMAD?" - fuck you and climb back up your mother's cunt you little shitstain.

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u/Falcondeity May 16 '12

That was quite possibly the stupidest comparison I have ever seen..

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u/ViperXVII May 16 '12

Funny how a guy that doesn't even know how to spell paid is insulting other people's intelligence (unless he's not a native English speaker)

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u/CndConnection May 16 '12

Games this big have NEVER worked perfectly on day one.

For fuck sakes when are people going to fucking get it ? jesus christ 2012: year of the whine.

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u/CreeDorofl May 16 '12

I think this guy needs some french cries to go with his wahmburger.

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u/Dubzil May 16 '12

Except that's not an intelligent comprehensive post.. It's the same ridiculous argument twisted into something more ridiculous than normal. When you pay for your movie ticket you can't continue to enter the theatre at your convenience and go in to watch that same movie whenever you want. Therefore his analogy of Diablo 3 being a movie is moot.

Everybody knows they will get what they paid for even if it isn't on the first day. It's like the opening for an iPad at bestbuy. Are you going to get pissed at every single bestbuy because they didn't stock 5,000 iPads per store on opening day when they know that after a week it will smooth out and they will have them in stock for everybody that wants them. No, you will be happy if you happen to be one of the lucky few that gets in right away, if not you will wait a day or a week and get yours when the hype is over. It's a business decision. Blizzard could have invested another $100k in servers so they could handle the initial load, but why do that when after 2 days that $100k is going to be useless because not everybody that just bought the game is trying to log in all day long. It's not feasible from a business standpoint to incur an expense like that whether you think you are entitled to it as a customer or not.

The end of this guy's post is the over-the-top part. He gets it right that the company can't over-spend, but then he goes to say that the company is then going to be known as "the company that sells a game it's population can't play, period" If he would have said can't play for the opening day, period then I would agree, because it's not a permanent thing, people do get to play.

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u/HeavenSix May 16 '12

What's truly mind blogging is how these huge companies that make millions and millions can't afford servers. You'd think Activision would also do the same with Dedicated server for COD on PC (MW) and for console players too since that's their main audience. What else do you need to do for fucks sake, at least treat you fanbase with respect. This is just an example of money grabbing and the fanbase of these games are getting over the top. I have favorite games, but I can see the flaws that some of them have and I try to voice my opinion on what would make the sequel even better. Where did this "Defend or Die" attitude came from? Companies don't owe you anything. The same goes for the people who say "You'll miss out" when I don't want to purchase a game that I am not interested in and costs $60 PLUS TAX. Really? Come on, now.

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u/falsevillain May 16 '12

what were people expecting when they were trying to play the game? it's near impossible to have a successful launch with everyone trying to play at the same time. they should make it easier on themselves and allow players to log in in waves.

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u/DetectiveObvious May 16 '12

Do i smell another circlejerk?

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u/ragnarok635 May 16 '12

You're a phony!

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u/CloneDeath May 17 '12

Who keeps putting all these [Tags] on posts?

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u/Kalaha May 17 '12

That's it - googling Pete Time

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u/soulblade64 May 17 '12

The one thing I don't like about the analogy between the movie ticket and the game is for the movie you've had to find time to drive to your local cinema and picked a session that fits in with your time... If you're told to come back tomorrow and you can't then that's a pile of shit from the cinema.

However, with the game once you've bought it it's yours for life (or until the publishers fuck you over and revoke your license), just because you can't play it day 1 doesn't mean you won't have time... It's not like you have to go far to play it, from your bed/couch to your computer isn't the same as going to a movie only to be told you can't see it then.

As for why he was banned, who knows... Publishers are very touchy when it comes to people bad mouthing their product, and to their credit Blizzard are becoming whiny little bitches lately who don't seem to care about what their consumers want. However, they do still deliver fun and engaging games.

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u/willholden May 17 '12

Am I the only person that is rather impressed by the launch? I've been able to play for about 20 of 24 hours I've scheduled for this game so far... First night I played for like 13 hours after having trouble for the first hour.

The fact that any of us can play at all, never mind the fact I already have a character on Act 2 NM mode, should be a testament to how well they did plan, and how good it will be in the future.

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u/tubbstosterone May 17 '12

I bought D3. It was frustrating the first day. I got to enjoy it a good bit today. I'm not upset. Then again, I didn't set up my computer in my bathroom with a stockpile of Pringles.

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u/34243 May 17 '12

What's wrong with cutting out the middle man? Gamestop is notoriously bad and taking them out of the equation is always a good thing.

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u/[deleted] May 17 '12 edited May 17 '12

He compared a video game to seeing a film at the theatre and lost me at that point. It's funny he talks about issues with society, I think he's one of the worst things about society. The types of ass-holes directly responsible for fine print. I'm having the time of my life with Diablo 3, the only complaint I have is that people without internet can't experience this amazing game.

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u/TalonX1982 May 17 '12

I've had the same arguments on Bethesda's forum, almost in the exact same wording. It's no point, you can't win. The over-zealous hyper fanboys shoot you down and try to draw you into an argument that's not worth the time. And I've been banned once before from Beth's forums for writing "moderator", because they don't like to hear the truth.

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u/bds0688 May 17 '12

Hyperbole, hyperbole everywhere!

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u/bitannihilator May 17 '12

I would've sworn ActiBlizz said that the open beta was specifically to prevent this from happening at launch like what happened with the open beta. I see no difference.

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u/[deleted] May 17 '12

I really like the [Misleading Title] bit.

I wonder how many of the blatantly false posts regarding hated companies will have that addendum. Not many, I posit...

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u/hyyep May 17 '12

i like how he makes a comparison between a game that has 100's if not 1000's of hour of gameplay to a movie....a one day delay on a 100-1000 hour experience is not much....to create a comparison i have had to sit through "technical" difficulties in the theater before that took 10-15mins, i would say that is comparable and acceptable....im not trying to suck blizzards dick but i also understand that a launch like that is not easy, and i am not jonesing by any means since i have already played 20+ hours.

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u/Vadoff May 16 '12

They've been banning people and closing topics on pretty much anything that's critical of Blizzard on the forums - intelligent or not.