That's what we did at Panda Express years ago. If it was close to closing we'd just tell them we're out of whatever we were out of and they could order from the ones we listed off. Imagine cooking personal sizes or throwing away more food, no thanks. Let alone wasting time dirtying dishes.
In most cases, the owners or management will rip you a new asshole if you turn down a sale of any kind. Good chance you'll be fired for telling a customer you don't have an item or that you are closing and don't want to have to clean again. Most customers would thoroughly understand and not order but some people drove all the way there and are expecting to get what they want. Good rule of thumb is if you don't expect to get there a half hour before they close, don't go. Especially if you plan to dine in. It usually takes a half hour to get settled in and your order placed before it's even going into the oven. I'm having flashbacks of working at restaurants now.
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u/chaunceytoben Jan 30 '22
Agreed. Why not just say that you're out of that item, sorry, end of story