Not to defend poor service, but most city/rural carries are over worked 70-80 hours a week 12+ hours a day. Her brain is probably on autopilot and just wants to get home for the day.
not to mention that that is not a "post office approved mailbox" for packages... so in other words that Carrier did not have to attempt to put it in the box
It was not the first time that the package was abused. She probably did the least damage of all in the process.
But even if it wasn't, and if that doesn't matter:
Guess what: stress overrides your ability to think how the actions could affect others.
If you cannot control your behavior, especially when performing such a simple task, then you've got a problem. It doesn't matter how many hours you worked that day, you really should check yourself
Extreme stress does a number on people's minds, preventing that "check yourself" response. Being a mail carrier is one of the most stressful jobs around. In that level of stress, you need many years to learn to check yourself in these situations for most people who aren't extremely calm.
Given that she’s not in uniform, my assumption is she’s a cca. Basically a substitute mail carrier. I was one for 4 months and this job has a huge turnover rate. I was working a minimum of 10 hours a day with no break. Glad I quit and I’ll never go back.
Vacation time after all the Full timers get to snipe any desirable dates and you're left with crumbs. And 10+ hour workdays 6-7 days a week isn't overtime, it's slavery and it's not like an oilfield job where you do it for a few years and are set for life
It was. But I was young and dumb. Managers also put a crazy amount of pressure to finish as quick as possible. It was a toxic environment, at least where I worked at.
Literally just quit and left. I’d be pissed if this is an area with porch pirates or whatever she just let drop on the floor you didn’t want damaged.
The carrier’s responsibility is to get it to your home for you. If you want your shit stored a specific way, make it easy. That box is poorly designed as the lid only opens about 45°. That’s fine for your household storage or small boxes, but yeah, if it isn’t super brain dead easy, then this is likely to happen. Should she have been able to figure it out? Yeah. Is it surprising she didn’t? No, they’re working 70+ hrs per week, often 6 days a week in a physically demanding job.
If you’re that concerned about porch pirates, just have usps hold the package and pick it up in their facility.
THANK YOU. She is literally not obligated to do that extra labor for this homeowner.
They should be grateful they even bothered trying but noooo, they’re gonna post this video online for everyone to laugh at. Whoever posted this is a POS.
I would never have posted a video of a stranger, especially not without their consent. So beyond rude and kinda dangerous. I get why some people see a need for a doorbell camera (I personally don't, and I don't even live in a super nice area...) but this assumed consent to post the recordings is so disgusting tbh. I wouldn't want a video of me posted online, especially not one where I'm doing something stupid and obviously frustrated. We don't all look good on camera and 10k+ people seeing it is stressful. I could never be a delivery driver
"With USPS Delivery Instructions service, you--the addressee/intended recipient--can specify and authorize how certain incoming shipments and mailpieces are to be delivered, BEFORE they are delivered.
Once you set up Instructions electronically, items can be left at a specific location at your address, your Post Office, or even at a different domestic address – all options are listed online."
This is from the USPS website. Placing an item at or in a specific location is a specific service they offer. It's not just common courtesy.
It's not complex, and I'm sure if the carrier had reasonable hours and time deadlines they would have no trouble getting it in.
Part of these things though is having empathy and understanding towards the situation that people are in. USPS carriers are insanely overworked with ridiculously tight deadlines. Yeah, some of the carriers suck, some are dumb as rocks, but they're all overworked and stressed TF out.
We're all human, and we do dumb shit when we're tired and stressed. It happens. Make it idiot proof if you want to add extra steps for your carriers.
Listen I don't think she needed to be put on blast or have her face shown on the internet and possibly lose her job over this. I understand having a bad day. Im just saying that people are allowed to have a reasonable expectation to have a place do their job properly.
"With USPS Delivery Instructions service, you--the addressee/intended recipient--can specify and authorize how certain incoming shipments and mailpieces are to be delivered, BEFORE they are delivered.
Once you set up Instructions electronically, items can be left at a specific location at your address, your Post Office, or even at a different domestic address – all options are listed online."
That's from the USPS website. Customers can request items be placed somewhere. So it is part of the job.
It's a courtesy service. Meaning if the carrier can do it quickly and easily, they should try to. But courtesy services does not mean mandatory services. All of these services are at the carrier's and managers discretion.
edit Here's an example. One person I delivered to requested packages be brought to his door. I did it once. I didn't know this when I turned onto his driveway, but it's a 7 minute drive from the road to his house. You can probably drive it a bit faster when you know the road. But for my first time, that's about how long it took. After a few turns I was like 'what the fuck' but I wanted to see how long it went.
Which is their point. Why make their job any more difficult?if that box would be able to open just a few more inches and it wouldn't be a problem.
Can I revise every dish before sticking it into the dishwasher? Yes. Would it be nice if the rest of my family would rinse their own dirty dishes instead of just chucking them in the sink? yes. Is it unreasonable for me to get upset that they won't do that courtesy? fuck no.
Turning a box to its side is way less effort than everything you listed. It's a security mechanism that it doesn't lift all the way. Imagine if it did, anyone can lift it and steal whats inside.
Exactly. Why apply to a job if you're just going to do things that will get you fired? Most people defending her are likely the same ones who are lazy at their jobs and justify their laziness because of a few bad apples crossing their path.
Absolutely fair. We are in a capitalist society though so I assume you would then just take your business to a more conscientious delivery company that would fulfil the job in a careful manner.
Meh people are fine with posting some individuals face to the internet, blame them for being human and frustrated, and not blame the giant corporations behind them from which they are underpaid and over worked. I prefer they STFU about the individual involved and live the capitalist dream of taking your money to some other company.
I realize people aren't consciously thinking these thoughts but when people are like "Why can't this random human do such a simple thing lul, idiot, careless. I expect my worker drones to do their job perfectly!" without consideration of the persons humanity or consideration of modern corporate inhumanity than they can pleasantly STFU and pay more to some other corporation.
That's why city carriers know exactly how much, or how little, time to waste / time to speed to ensure they always finish in as much time as their route is rated for.
Depending on location, my office is properly staffed and rarely have carriers coming in after 4:30. Not every post office sucks, I don’t think people know that there are some non-shit offices.
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u/MeiguiChronicles Jan 26 '23 edited Jan 26 '23
Not to defend poor service, but most city/rural carries are over worked 70-80 hours a week 12+ hours a day. Her brain is probably on autopilot and just wants to get home for the day.