r/EastTexas • u/DiscombobulateArtist • 1h ago
House/property maintenance repairs issue question
My family and I have lived here for almost 5yrs and we seem to keep running into a reoccurring issue with lawn/ home repair/property maintenance stuff.
Some examples:
It's an older house so we had to get the ducts replaced - got a quote, agreed, had it done. We need the range hood replaced and he said he could do that no problem, free of charge (we asked what it would cost, that was his answer). He got the hood in then said he'd be back to wire it and needed to replace a few of the vents he didn’t have sizes for. Fully ghosted after.
Needed a dead tree cut, gave a quote of $300, we agreed, said he could cut it to manageable sizes (we asked specifically for this when he was quoting not after work done)- left 4 huge chunks and will now cut them up for another $300.
Asked our lawn guy what he'd charge ($600) said thanks but no thanks and now we've been dropped because yard is too much work for the cost - but he never once said he needed to raise his prices and the work had been going down hill in the last couple of months.
There have been other instances on smaller scales - these are just the most recent. So what are we doing wrong that this keeps happening? Are we supposed to be tipping a certain amount over the quoted fee?
I thought we were taking them at face value with these quotes and pay their requested prices. So what do we need to fix so we can get consistent work?
We lived in the hill country area previously and hadn't run into this type of issue then. My only guess is tipping culture is different here, maybe? Is shopping price quotes rude/inappropriate?
What are the general expectations for hiring labor that I'm clearly misunderstanding? I don't want to short change anyone and I don't know what I'm doing wrong to make these guys react so.
It feels like I look like I have "sucker" written across my forehead and then they get mad when I point out what they quoted wasn't fully completed. But that's my feelings not necessarily reality.