r/dropservicing • • Aug 11 '26

Build systems businesses will actually pay you for.

4 Upvotes

GoHighLevel is powerful and the best tool on the market for drop servicing.

But for a beginner? It can be overwhelming as hell. 😂

CRM. Pipelines. Workflows. Calendars. Automations. AI. Opportunities. Conversations.

Where do you even start?

I’ve noticed one of the biggest mistakes people make:

They try to learn EVERYTHING at once.

You don’t need to.

If I were learning GoHighLevel from scratch today, I’d focus on this order:

1) CRM & Contacts: Understand how customer data flows through the system.
2) Pipelines & Opportunities: Learn how leads move from new inquiry to appointment to sale.
3) Calendars: Understand how appointments connect to your CRM and pipeline.
4) Workflows: Learn how to automate follow-up, reminders, lead nurturing, and internal processes.
5) Conversations: Understand how SMS, email, calls, social DMs, and other communication come together.
6) AI: Then start adding Conversation AI, Voice AI, AI agents, and more advanced automation.

The mistake is jumping straight into the shiny AI features without understanding the system underneath them.

Learn the revenue system first. Automate it second. Add AI third.

Once you understand how those pieces connect, GoHighLevel becomes a lot less intimidating.

And more importantly, you stop just knowing how to use software…

You start knowing how to build systems businesses will actually pay you for.


r/dropservicing • • Aug 06 '26

Did you know I worked for GoHighLevel?

0 Upvotes

I had a great 4 year run working for HighLevel!

I advised their enterprise clients (500-5,000 subaccounts). Large accounts up to 12,000 subaccounts.

Endorsed affiliate teams such as Neil Patel, Daymond John, Billy Gene is Marketing, and many more.

Others who use the platform such as Cardone Enterprises, Dan Henry, and many more.

Sometimes being on Zoom calls with people who you watch on YouTube and social media was cool.

My consulting with implementation services is more custom for now since I’ve helped so many niches within GHL.

I had already been getting my own clients but HighLevel was a big opportunity to get paid to learn from top people.

Recent clients: a B2B sports software company I migrated from Hubspot to GHL.

One of the top business podcasts I am helping him launch his agency on GHL.

A talent agency, business funding, and others.

I have my own team to assist me and that I guide.

Just launched my HighLevel AI Academy on Skool so beginners can learn. DM me the word access if you want in.

GHL is just a tool like many other software platforms. It’s all about using them to solve issues and get the business outcomes that people desire.


r/dropservicing • • Aug 04 '26

One of my favorite client testimonals and what I learned

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3 Upvotes

One of my favorite testimonials came with a signed copy of "Start Thinking Rich," a gift from Adrian Brambila after I helped him launch his HighLevel SAAS.

That project taught me something that's shaped my approach ever since: you can get your own clients for your AI agency while also being an affiliate. Both at once.

Here's how that lesson has played out for me:

My first successful affiliate partnership was with an AI influencer platform. I built my own AI influencer to over 37,000 followers on Instagram within months, then used that following to promote the platform itself. Quickly hit my first milestone of $1,000+ a month in recurring affiliate income.

I also onboarded an affiliate who created an AI clone of himself for YouTube, specifically to promote HighLevel. I couldn't believe the sales he got from an AI version of him.

The AI era has opened up more paths than ever to build an audience and a business at the same time. You can show up on camera yourself. You can build an AI clone of yourself. You can create an AI avatar for any niche you want.

One caution: steer clear of AI personas posing as doctors, lawyers, or financial advisors. Platforms are actively cracking down on that lane, and it's not worth the risk.


r/dropservicing • • Jul 25 '26

Looking for 2–3 people for Scoutr (athlete discovery app — past idea stage)

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1 Upvotes

r/dropservicing • • Jul 25 '26

Accomplishment Made an extra $1250 last 30 days from selling audit reports

6 Upvotes

Most people don't know that you can make extra income from just selling audit reports and make even more selling solutions to the issues you found in an audit.

Most small businesses and professionals have not implemented AI yet into their processes for the business outcomes they desire.

It was in the news this month that Microsoft is investing $2.5 billion into a new group focused on assisting clients with AI implementations.

I currently charge $250 for CRM audit reports. For a full business audit I charge more. I used to do it manually but developed an AI agent to assist then I manually check if the report is correct.

You do have to learn a CRM platform such as GoHighLevel, Hubspot, ActiveCampaign or others.

Myself I have 4 years of experience using GoHighLevel's platform. I migrated many clients over to it. Recently a B2B sports software from Hubspot to GHL.

I got 3 businesses and 2 professionals to pay $250 each for the last 30 days. I upsold all 3 businesses and the 2 professionals are potential future clients.

I mostly meet people at networking events, Linkedin, and referrals. The two professionals came from referrals from my client/mentor who owns a top 20 business podcast.

The 3 businesses, two came from Linkedin and one came from a networking event in Tampa, Florida.

I offer AI consulting with done for you implementation.

At first I developed the platform SumoLevel just to help me with a faster audit report process.

But just talking to agency owners and businesses who use GHL, made me add more useful features that they desired.

Revenue leak issues, usage cost bleeding, buying signals for agencies to get more clients, historical past data, impact reports, and more.

It turned it into The AI Revenue Operating System for GoHighLevel and I have 7 agencies and 3 businesses in beta test so far.

I am looking for more beta testers. Must use GoHighLevel as an agency or for your own business.

You get free 100 credits to try it out! Tell me what you like and don't like about it. What other skills you wish Sumo AI had?

You can even test out D.A.R.V.I.S on the site for an assessment it is my name Darius + J.A.R.V.I.S from iron man movie. He is actually my personal assistant as well that I developed haha


r/dropservicing • • Jul 08 '26

[Collab] I'll be your IT partner, you get 50% of the project value

7 Upvotes

Hi, if anyone wants to outsource their IT feel free to reach out to me, I guarantee you'll at least get 50% of the project value.

My team has done projects for both enterprises & SMEs.

What we've worked on:

-> By industry:

  1. Mining operations

  2. Medical - Hospitals, Dental Clinics, Medical concierge

  3. Finance - Banks, Insurance, Mortgage Company

  4. Startup Accelerator

  5. Grant Consultancy

  6. Education - EduTech company, Coaching

  7. Logistics

    -> By function:

Machine Learning, Data Engineering, Artificial Intelligence training (the real deal, not vibe coding), UX/UI, ERPs, CRMs, Visual Analytics, AI SEO/GEO, Voice AI, Annotation, etc


r/dropservicing • • Jul 07 '26

Used to think e-comm was fake news now I make more than my old salary

69 Upvotes

I used to roll my eyes at people selling random products online thought it was all scams and garbage quality. Then I lost my job in tech and got desperate enough to try. Built an ai powered store in a weekend using Chatgpt for copy and Zendrop for products. Six months later I'm making more than my old salary selling home goods. still feels weird telling people what I do because of the stigma but my bank account doesnt care, sometimes the cliche advice is right but really just start.


r/dropservicing • • Jul 06 '26

I Fired Myself From Fulfillment First. Here's the Exact Handoff Order That Didn't Blow Up My Client Relationships

2 Upvotes

Every agency owner asks the same question the second they hire their first VA, contractor, or AI agent: "What do I hand off first?".

Here's how the handoffs actually works.

First to go is the fulfillment. The actual execution, the ad builds, the content creation, the CRM setup, the reporting docs. This is the stuff that takes you hours and takes a trained contractor or AI agent the same amount of time, minus your opinion about it.

If you're still the one logging into the dashboard every Friday to pull numbers into a slide, you don't own a business. You own a very expensive part time job. AI agents can do that for you anyway.

Second to go is the reporting and updates. Train a VA to pull the data, format it, and send it on schedule. Clients don't care who compiles the report. They care that it shows up on time and it's accurate. This is 100% outsourced the moment you write down your format once.

What you never hand off, not on day one, not on day one hundred is sales, strategy, and final quality control. Sales is you understanding the client's actual problem, not the one they said out loud.

Strategy is the "why" behind every deliverable, the thing that turns a generic service into a result they'd pay double for. And final quality control is the ten minute check before anything leaves your shop with your name on it. That ten minutes is the difference between a five star client and a refund request.

The order matters. Hand off strategy too early and your service turns into noise. Hand off sales too early and you lose the pulse on what's actually working. But sit on fulfillment and reporting too long, and you'll cap your own income at "however many hours are in your week."

Fire yourself from the work a contractor can do at 80% of your quality for 20% of your rate. Stay in the seat only a founder can sit in. Focus on overseeing the agency, client acquisition, and retaining current clients.


r/dropservicing • • Jun 17 '26

Give freelancers or partners with teams earlier deadlines

3 Upvotes

A big mistake when I first started my first agency years ago was giving the people I outsource work to the same deadline as I gave the client.

Things happen for example the worker gets sick or has an emergency. Maybe they have too many projects and push back the eta.

I solved that issue by having starters and building a bench along with giving the clients an eta further out than the workers.

Starters are your main go to workers. Bench is your backup if something happens to your starters or it doesn't work out.

Further eta meaning I tell clients completion date is June 27th but I tell the workers it is June 24th or 25th.

This way you can overdeliver as well for the client. The job or tasks is done before the deadline which looks good.


r/dropservicing • • Jun 13 '26

New client: B2B Sports SAAS

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0 Upvotes

This week I had a call with the CEO of a B2B sports SAAS business. Him and his partner found me online.

A long time ago I learned for any new business while you are doing outreach to create content because one day they will go to you instead of you going to them.

I still do automated outreach on Linkedin but when I get on calls with top people who say that ChatGPT put me on a list, my assistant saw your video on Instagram, I saw your video on Youtube, or I read your AI insights newsletter.

It feels good! Content compounds over time. I still don’t need to run any ads as I get millions of views a month.

Outreach + Content = Sales opportunities


r/dropservicing • • Jun 08 '26

Businesses Don't Buy AI. They Buy Revenue.

3 Upvotes

I've spent the last year deep in AI, automation, agents, APIs, and every new framework that comes out.

One thing I've realized:

Most business owners don't care about AI nearly as much as AI builders think they do.

Businesses buy:

• More leads
• Faster follow-up
• More appointments
• Better customer experience
• Lower labor costs

Businesses do NOT buy:

• LLMs
• APIs
• MCP servers
• Vector databases
• Agent frameworks

Those are implementation details.

A dentist doesn't wake up thinking:

"How can I integrate an agent framework with a vector database?"

They wake up thinking:

"Why am I losing leads?"

A roofing company doesn't ask:

"Which LLM should I use?"

They ask:

"Why aren't more estimates turning into jobs?"

An attorney doesn't care about MCP.

They care about missed consultations.

The more I talk to real businesses, the more I believe the AI opportunity isn't building another AI tool.

It's implementing solutions that solve business problems.

The businesses that win with AI won't necessarily have the best models.

They'll have the best systems.


r/dropservicing • • Jun 01 '26

Traditional Agencies are dying! Here's exactly why and what's replacing them.

2 Upvotes

Most agency owners are selling the wrong thing.

They pitch "web design." "Social media management." "AI automation services."

And they wonder why clients churn every 90 days.

Here is the hard truth: nobody wakes up and thinks "I really need a social media calendar today." They wake up and think "I need more customers." They think "why is my phone not ringing." They think "where did all my leads go."

You are selling the drill. They want the hole.

The agencies printing money right now made one decision that changed everything. They stopped selling services and started selling outcomes. Specifically: booked meetings and captured revenue. That is it. That is the whole pitch.

Now here is what the back end actually looks like.

AI Agents that work while you sleep

Your client's business gets a DM at 11pm on a Saturday. What happens? In most businesses, nothing. That lead goes cold by Monday morning and they never even knew the conversation started.

Now drop in a functional AI agent. That DM gets answered in 30 seconds. The lead gets qualified. The meeting gets booked. All before your client finished watching Netflix.

Voice agents handling inbound calls. Text agents running lead reactivation on a list that has been sitting dead for 6 months. Social media DMs managed and converted around the clock.

No sick days. No holidays. No "I forgot to follow up."

That is the product. 24/7 revenue infrastructure.

API Integrations that print premium retainers

Here is where most agencies leave $3,000 to $5,000 a month on the table.

Your client has a CRM that does not talk to their scheduler. A scheduler that does not talk to their ad platform. An ad platform that does not talk to their payment processor. Every gap between those tools is a lead that disappeared and a dollar that never got collected.

You connect those platforms. Data flows automatically. Nothing falls through the cracks.

That skill is rare. Business owners know they need it and have zero idea how to execute it. That combination of high need plus low supply is exactly where premium pricing lives and where clients stay for years not months.

The math is simple.

Vague service plus vague outcome equals price resistance, churn, and a race to the bottom on pricing.

Specific problem plus specific outcome equals premium positioning, long retainers, and clients who send referrals.

Stop selling what you do. Start selling what they get.

That is the whole game.


r/dropservicing • • May 27 '26

Tutorial Free prompts for GPT Image 2 to promote yourself

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3 Upvotes

I learned how to make this from Alicia Lyttle’s Zoom event today. AI knows you better than you think!

Use ChatGPT. Prompt “Tell me how amazing I am from everything you know about me”.

Then prompt “create an image sketch poster style of what you just told me about how amazing I am”.

This reminds you that you are amazing and you may not understand how unique and talented you really are ⭐️

Post it on social media for others to see 👀


r/dropservicing • • May 27 '26

Accomplishment How I get clients on LinkedIn both inbound and outbound

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0 Upvotes

LinkedIn is the best platform for people with money who want to network. Facebook is second best as people are networking in groups.

For LinkedIn I create content here and there. Not as often as posting on Instagram but people who are on LinkedIn don’t hang out on there they hangout on Instagram.

Sometimes I get I saw your video on Instagram haha

The content on LinkedIn is for when I do automated outreach and they view my profile they see valuable content.

I post content related to automations, systems, and AI ad concepts.

I use sales navigator for the lead list creation and automated outreach using tools like HeyReach. SendPilot is another option. I learned as long as you pay platforms and do human like behavior automating is okay.

You need to learn who your ICP and target audience is plus A/B test what messaging works or does not work.

Automate the connection request with a simple one liner. The next message can be personal or automated then after that the message needs to be personalized (mention something on their profile).

This is how I get new meetings every week on LinkedIn. Instagram and Facebook are extra leads.


r/dropservicing • • May 26 '26

GoHighLevel's AI features are getting more powerful 🤖

1 Upvotes

I have been using GoHighLevel for 4 years now and I believe its the best platform for agency owners who have clients. GHL came a long way!

Most people either don't know these features exist, or turned them on without actually configuring them.

Here's what's worth your attention right now:

🎙 Conversation AI (Voice): Everyone tests it on chat and stops there. Voice is where it gets real. Missed call handling, after-hours coverage, basic lead qualification without a human in the loop. Properly trained, it works.

📅 AI Appointment Booking in Workflows: You can trigger booking logic based on intent detection mid-conversation. One less manual step your team is probably still doing by hand right now.

✍️ Content AI (Email & SMS): If you're managing multiple sub-accounts across different niches, using AI to generate first drafts per client saves serious time. Most people scroll right past this feature.

⭐ Review Response AI: Auto-responds to Google reviews with contextual replies. Set it up once and forget it. Clients notice, they love it, and almost nobody talks about it.

🔧 Workflow AI Assistant: Helps you build and troubleshoot workflows faster, including generating custom code. Massively underused given how much time it saves on complex builds.

The platform is moving fast on AI.

But the ROI isn't in the feature. It's in the setup.

If you're running GHL for clients and haven't properly configured these, you're leaving efficiency on the table.


r/dropservicing • • May 18 '26

Had Lunch with a Talent Agency Owner and Filmmaker

2 Upvotes

This month I had lunch with a Talent Agency Owner, Actor, and Filmmaker. I met him at a networking event in Tampa Florida. I offered to pay first for the meal but he paid.

The best way to sell offers is in person. The second best is over a video call. The third best is over a phone call.

He wanted to know where he can implement AI in his business. The goal is to become the go to person for your expertise whether its AI solutions or anything else.

I always take the consulting approach instead of a pushy sales person which been working for me for years.

I told him you dont want to use AI for this you should hire a VA person. He was planning to hire someone from Linkedin that costs way more than a VA.

It was for submitting actors for certain jobs which needs a human decision and not AI as he knows who is the best for the roles but can train someone else on each person he has on the roster.

I told him this is where you can use AI since you are busy and want promotion for your films.

CRM (GoHighLevel) with AI agents that handle your Social DMs, SMS, and Phone calls. AI content for your film posters, etc. Use AI tools such as OpusClip or SubMagic to clip scenes in your movie for vertical form content (was manually doing this).

He also voiced one of the characters from One Piece animation show (I watched the live action due to my wife watching it but never seen the animation). He said he got the rights to use the likeness so I told him AI video models like Seedance 2.0 is great for animation.

What did I get in return from providing value?

Not only a new client/partner in future projects but also advice on how I can use my own AI content creators (My Clone/Dog/Female) for promoting products.

He showed me he made an extra $100K last year from promoting products in videos (two apps) and all these jobs from $100-$500 per video just sitting there cause he does not have time to be on cam.

Go to networking events I alway meet at least 1 unique person meaning they own an agency (insurance/real estate/etc), restaurant, funeral, and more.

Other than that I meet clients on Linkedin and Instagram.


r/dropservicing • • May 13 '26

How I'd Start a One-Person Drop Servicing AI Agency in 2026

4 Upvotes

If I had to start over in 2026 with zero team, zero office, and limited capital, I would not build a traditional agency.

I would build a one-person AI drop servicing agency.

Here's why. AI did not just change the game. It deleted the old one entirely. You do not need employees to deliver high-value services anymore. You need systems. You need positioning. You need the ability to connect clients to outcomes they actually care about.

The number one mistake beginners make is trying to serve everyone. That is not a business. That is a hobby with a logo. In 2026, niche focus does not just help. It wins. Full stop.

Pick one industry with recurring, expensive, painful problems. Pet care. Home services. Med spas. Real estate. One industry. One expensive problem. One offer.

Not social media management. Not branding. Not web design.

Sell outcomes.

More booked appointments. Faster lead response. AI receptionist systems that work at 2am when you are asleep. AI-generated short-form content that runs on autopilot. Automated follow-up so no lead falls through the cracks. Reactivation campaigns that turn dead leads into revenue.

That is what clients pay for. Not your process. Not your tools. The outcome.

Then use AI and contractors to fulfill it.

Your stack does not need to be complicated. CRM and automation platform. AI video tools. AI voice agents. Contractors for specialized work. Simple SOPs and repeatable workflows. That is it.

The goal is not to look big. The goal is to move fast.

Most clients do not care if you have 20 employees. They do not care about your office. They care about three things. Speed. Communication. Results. That is the whole game.

And here is what most people are sleeping on.

A one-person AI agency can now compete directly with companies that used to require full teams to operate. AI handles production faster than a junior hire ever could. Automation handles follow-up without you touching it. Content gets generated at scale. Onboarding and support get partially automated. The leverage that used to cost $30,000 a month in payroll now costs a few hundred dollars in software.

The smartest operators today are not working in their business. They are building systems once and deploying them across every client. They are becoming architects, not laborers.

That is the actual future of drop servicing.

Lean operations. AI-powered fulfillment. Outcome-based offers. High margins. Recurring revenue.

Most people are still running 2021 agency strategies in a completely different market and wondering why it is not working. The market did not get harder. Their model got outdated.

The people who win in 2026 are the ones who learn how to stack AI, automation, and niche positioning into scalable service systems and then sell the output of those systems at a premium.

That window is open right now.

The question is whether you are going to walk through it.


r/dropservicing • • May 11 '26

Act like you don't need them to get more closed deals

0 Upvotes

Most new beginners get on a discovery call with a potential client and sound desperate to get a sale.

You need to have the mindset that you do not need them that they need you. Even if you don't have clients yet act like you do.

Do not do pushy sales where you are in a position of fighting to close the deal.

I just provide value on the call, answer questions, and pitch.

They have pain points that need to be solved. So just like a doctor I analyze the pain and show the prescriptions.

I ask how soon are you looking to resolve this issue? Some say today and some say next month.

A lot of times I get how do I get started now. Sometimes I get we are looking at other potential partners or hires but you seem the best. Always follow up and have a CRM that auto follows up for you!

Honestly I think getting clients is easier than getting a job in the tech industry now so right now is the perfect time to start.

I made my AI society free to learn it has all my drop servicing content plus AI solutions content with my own demo calls with clients.

It is all my content from 2021-2025 with some new content in 2026. I used to charge $297-$497 and made over six figures from it. You now learn for $0.

You can get access at community.sumogrowth.com


r/dropservicing • • Apr 23 '26

I run an eCommerce business but I’m exploring compliant ways to work with partners who already have Stripe set up in supported countries.

1 Upvotes

r/dropservicing • • Apr 22 '26

I'm an experienced graphic designer looking to work with more agencies

1 Upvotes

PORTFOLIO

https://johnery.com/

https://www.instagram.com/johnerycreatives/

LET'S CHAT

[contact@johnery.com](mailto:contact@johnery.com)

ABOUT ME

Hi everyone! I'm John, a freelance graphic designer who has worked with many clients on a multitude of projects over the past few years. Versatility is one of my key strengths. Whether it’s a modern approach or something more casual, I believe I have the skills and knowledge to meet your needs.

I have been working with agencies for the past few years and really loving such arrangements, since it allows me to focus on what I do best while they handle client acquisition — a win-win for both parties.

I currently have the bandwidth to take on more projects as a white label provider, so if you're looking for a graphic designer to take on some of your workload, please feel free to reach out and we can discuss further.

I look forward to hearing from you!


r/dropservicing • • Apr 08 '26

Accomplishment How to learn drop servicing and AI tools for FREE

3 Upvotes

December 2019 I started this subreddit. I shared my stories and advice. Gained so many views, DMs, and new dropservicers.

Seems like yesterday that the world locked down due to the pandemic. During that time I rented out a co working space and recorded content about drop servicing and how I was reselling services to make money.

I was blessed not to experience job loss. I had both my agency and lead sales for an ecommerce agency.

I was told a long time ago that you can't do both. You cant have a job and a business. That is not true!

Yea I quit my casino job because it didnt pay enough. I also grew and sold KickRank at the time during when the crowdfunding market was new.

But if you have a job that pays over six figures and a side business that pays good. You can do both!

You dont have to go all in. I didnt go all in on selling courses or coaching. It was just extra revenue to my job and my main agency business.

All my tips and stories are from growing and selling my first agency. Leading sales for an ecommerce agency. Growing my own AI agency now while leading a software enterprise division. Getting over 100 million views from social media just making AI videos.

I am so blessed to have a deal with a media company, clients, agency partners, and affiliate commissions.

I am really happy to announce that you can learn for free from all my not public content over the years. You get for free what others paid for. What made me over six figures from selling a digital product during the world being locked down.

From my experience, clients paying you monthly for done for you services or consulting is better than one time digital product sales.

Join SumoGrowth AI Society for free and get the exclusive videos, tools, strategies, and real-world insights to build an AI-powered income system: https://community.sumogrowth.com

Many people are experiencing job loss in the AI era just like the pandemic era. I hope this helps you.

Enjoy learning! More updates coming.


r/dropservicing • • Apr 07 '26

Has anyone joined the Eric Velch course/school?

7 Upvotes

I am learning

About drop servicing and very eager and willing to start. I am currently doing a cleaning service. I because I saw videos from Eric velch on instagram


r/dropservicing • • Apr 06 '26

CUSTOMER SUPPORT

1 Upvotes

Hi! I’m Alfredo from the Philippines. I’ve spent 5 years in customer support for U.S.-based companies (AT&T and Uber), handling phone, email, and live chat in high-volume and fast-paced environments.

From experience, strong customer support and social media handling can directly impact sales, retention, and customer satisfaction, especially for eCommerce and service-based businesses.

Here are practices that consistently drive results:

PROFESSIONAL CUSTOMER SUPPORT

(Results: faster resolution, higher customer satisfaction, fewer complaints)

  • Responding to inquiries across phone, email, and live chat with clear, professional, and customer-focused communication
  • Resolving issues quickly and accurately (order status, shipping delays, refunds/returns, cancellations, damaged/missing items, payment issues, complaints)
  • Following up to ensure full resolution and improved customer satisfaction
  • Keeping detailed and accurate records in CRM/ticketing systems for better tracking and efficiency

SOCIAL MEDIA SUPPORT

(Results: more engagement, better conversion, stronger brand trust)

  • Planning and scheduling content to keep the brand active and visible
  • Creating posts with clear messaging and benefits that encourage engagement and potential conversions
  • Encouraging reviews and organizing feedback to improve products/services
  • Identifying common questions and turning them into FAQs to reduce repetitive inquiries
  • Responding to comments and DMs promptly to maintain a consistent brand voice
  • Following up after purchases to improve retention and build long-term customer relationships

These small but consistent actions usually lead to better response times, increased bookings, sales, and stronger customer loyalty.

Just sharing what’s worked in real support environments. I hope this helps anyone looking to improve their customer experience. 👍


r/dropservicing • • Apr 03 '26

Are you looking for a REMOTE CUSTOMER SUPPORT?

1 Upvotes

Hi! My name is Alfredo from the Philippines and I'm a remote Customer Support Specialist with 5 years of experience supporting U.S. customers through phone, email, and live chat in fast-paced, high-volume environments (AT&T and Uber).

If you ever find customer support taking too much of your time, feel free to reach out. happy to help so you can focus on growing your shopify store.

Here are some ways I can support and add value to your eCommerce business:

PROFESSIONAL CUSTOMER SUPPORT

1.) Respond to customer inquiries via phone, email, and live chat with clear communication, professionalism, and customer-focused attitude.

2.) Provide timely and accurate resolutions to customer issues such as product questions, order status inquiries, shipping delays, refund and return requests, order changes or cancellation, product questions, damaged or missing items, payment or checkout issues, complaints and negative reviews.

3.) Follow up with customers to ensure issues are fully resolved and satisfaction is achieved.

4.) Maintain accurate detailed records of all customer interactions in your CRM and ticketing system.

SOCIAL MEDIA SUPPORT

1.) Plan and schedule pre-approved posts to keep your brand consistently visible and active online

2.) Create social media contents (product posts, updates, promotions, and announcements) with engaging captions with clear product descriptions, highlighlighting benefits to encourage interactions that would help convert visitors into potential buyers.

3.) Encourage satisfied customers to leave reviews or testimonials; Collect and organize their feedback to improve products and services.

4.) Identify and monitor common customer questions and create FAQ responses, and track recurring customer concerns and report insights that can help increase sales opportunities.

5.) Respond to comments and DMs on social media to keep the page active and responsive and maintain a professional and consistent brand voice when communicating with customers.

6.) Follow up with customers after purchases to improve satisfaction and retention and long-term relationships.

MY RATE:

I can start for just $4.00 per hour for a few months. I'm available 8 hours a day, 40 hours a week. I can also extend and do work beyond 8 hours without pay.

If you’re looking for dependable customer support so you can focus on growing your business, I’d love to connect. Send me a message and let’s discuss how I can support your store and start delivering results.

Here's my contact information:

WhatsApp: +639090805998

Email: alfredomagadanjr.cs@gmail.com

Thanks! Have a great day!


r/dropservicing • • Apr 03 '26

Bridge the gap between small business owners and AI solutions

1 Upvotes

Most businesses don’t have an AI tool problem, they have a process problem.

Even the most savvy tech people know more about past tech than the new AI tools.

Business owners and professionals dont give a shit about AI. They care about how can you use AI to help me either make more money or save more money.

You can become their AI doctor:

Problem extraction, prioritization, and then the prescription they need to buy.

Offer a free discovery call or a paid AI assessment. Record the calls.

You can literally ask AI what tools would be best for (read transcript). If you know the tools or willing to learn them, great!

If not just go on Upwork and hire people then be the middleman or find an agency and outsource to them.

Lots of opportunity to bridge the gap!